Page 118 – Support | Kriesi.at – Premium WordPress Themes

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December 13, 2015 at 1:18 pm in reply to: Chines Icons #551607

Josue
Inactive Moderator

Hey!

It’s probably a cache thing in your end, check it in another computer to discard.

Best regards,
Josue

December 13, 2015 at 1:17 pm in reply to: Lightbox not excluding other links #551606
Josue
Inactive Moderator
Hey!

I suppose you’re doing the same for all “Products” throughout the site, if that’s the case then i’d suggest using CSS to fix this issue:
```
.single-product .mfp-prevent-close {
    display: none !important;
}

.single-product .mfp-counter {
    display: none !important;
}
```
The following will hide the arrows and counter in single product lightboxes.

Best regards,
Josue
December 13, 2015 at 1:13 pm in reply to: Can't save theme settings in other languages #551605

Josue
Inactive Moderator

Hey!

Try enabling debug mode and check if something else than that message shows up.

Cheers!
Josue

December 13, 2015 at 1:11 pm in reply to: avia layout builder PRESETS #551604

Josue
Inactive Moderator

Hey!

You can create a ALB presets (templates) in his site and then show him how to use them. Here’s an introductory video on ALB – https://vimeo.com/64927358

Best regards,
Josue

December 13, 2015 at 1:09 pm in reply to: Unable to save Enfold Color Scheme for second language pages (WPML) #551603

Josue
Inactive Moderator

Hi!

Is this related to the SSL issue? i tried with one scheme and it saved fine.

Cheers!
Josue

December 13, 2015 at 1:06 pm in reply to: Error fetching content – please reload the page and try again | Unable to edit #551602

Josue
Inactive Moderator

Hi!

We would need to see the error in action in order to debug it, let us know if you decide to turn on SSL again.

Best regards,
Josue

December 13, 2015 at 12:47 pm in reply to: Google Custom Search styling #551598
Josue
Inactive Moderator
Hey!

The following code should ensure a white background for the results:
```
.gsc-results-wrapper-nooverlay {
	background: white !important;
}
```
Regards,
Josue
December 13, 2015 at 12:43 pm in reply to: Add shortcode into the header_meta area #551597

Josue
Inactive Moderator

Hey!

Check it now, seems you needed to place an empty menu item too, i also added some CSS fixes to your child style.css.

Regards,
Josue

December 13, 2015 at 12:09 pm in reply to: Advanced editor problem #551587

Josue
Inactive Moderator

Hey @genecia,

Please create a new topic and include an access for us to check the compromised site (in private content).

Regards,
Josue

December 12, 2015 at 10:25 pm in reply to: Advanced editor problem #551494

Josue
Inactive Moderator

You are welcome, glad to help :)

Regards,
Josue

December 12, 2015 at 4:21 am in reply to: Custom Tab-ID #551385

Josue
Inactive Moderator

You are welcome, glad to help :)

Regards,
Josue

December 12, 2015 at 4:20 am in reply to: CSS field for ALB elements #551384
Josue
Inactive Moderator
In the main theme functions.php, paste it after this line (16):
```
if(isset($avia_config['use_child_theme_functions_only'])) return;
```
Regards,
Josue
December 11, 2015 at 11:27 pm in reply to: Advanced editor problem #551307

Josue
Inactive Moderator

Hey!

I think i fixed it, sometimes fullwidth elements bug the layout structure, an easy fix is to add a Color Section at the end or wrap the last element with one, as you’re using a FWD element i just added an empty (and hidden) one.

Cheers!
Josue

December 11, 2015 at 7:48 pm in reply to: customisation #551255

Josue
Inactive Moderator

Hi!

Yes, they can be customised to a certain extend via Theme Options, they can’t be built using the Avia Layout Builder though.

Cheers!
Josue

December 11, 2015 at 7:46 pm in reply to: CSS field for ALB elements #551254
Josue
Inactive Moderator
Hey Charlotte!

Try pasting it after this line:
```
if(isset($avia_config['use_child_theme_functions_only'])) return;
```
I’d highly recommend you to start using child themes, they’re very convenient to enable/extend the theme’s functionalities.

Best regards,
Josue
December 11, 2015 at 7:42 pm in reply to: Enfold fix for a correct translation #551252

Josue
Inactive Moderator

Hey Alessandro!

Thanks for your contribution, i’ll let Kriesi know.

Regards,
Josue

December 11, 2015 at 7:39 pm in reply to: Form not accepting changes #551250

Josue
Inactive Moderator

Great, to let us through this thread know if it comes back :)

Regards,
Josue

December 11, 2015 at 7:28 pm in reply to: Form not accepting changes #551246

Josue
Inactive Moderator

Can you still reproduce the initial issue? seems it got fixed somehow.

Cheers!
Josue

December 11, 2015 at 7:03 pm in reply to: Advanced editor problem #551237

Josue
Inactive Moderator

Hey!

@prucek, your site’s admin is now accesible again, to fix the initial issue please update the theme to the latest version (3.4.5).

@tobego, i logged to your site but couldn’t note any issue, ALB was working as expected on Pages.

Regards,
Josue

December 11, 2015 at 6:22 pm in reply to: Avia editor doesnt't load in languages different then main language (WPML) #551225

Josue
Inactive Moderator

Hi!

I’m not sure, have you tried contacting WPML support?
https://wpml.org/forums/forum/english-support/

Regards,
Josue

December 11, 2015 at 6:20 pm in reply to: Add shortcode into the header_meta area #551224

Josue
Inactive Moderator

Hi,

Can you please create me a WordPress administrator account? post it here as a private reply.

Regards,
Josue

December 11, 2015 at 6:19 pm in reply to: Form not accepting changes #551222

Josue
Inactive Moderator

Hey!

Thing is, the problem does not occur in the front-end, they would need to check it from the back-end, although i’m no longer noting the issue, did you disable CloudFlare email protection?

Regards,
Josue

December 11, 2015 at 5:54 pm in reply to: remove enfold logo from header #551214

Josue
Inactive Moderator

You too, glad to help :)

Regards,
Josue

December 11, 2015 at 5:53 pm in reply to: Use page template as post template? #551213

Josue
Inactive Moderator

You are welcome, glad to help :)

Regards,
Josue

December 11, 2015 at 4:35 pm in reply to: remove enfold logo from header #551179
Josue
Inactive Moderator
Hey!

Try adding this code to the Quick CSS:
```
@media only screen and (max-width: 767px) {
    #advanced_menu_toggle, #advanced_menu_hide {
        display: block;
        right: 10px;
    }
}
```
Cheers!
Josue
December 11, 2015 at 12:14 pm in reply to: Add shortcode into the header_meta area #550966

Josue
Inactive Moderator

Hey!

Seems that hook is not being enabled as you don’t have an active menu in that area, try creating an empty menu and assign it to “Enfold Secondary Menu”.

Cheers!
Josue

December 11, 2015 at 12:10 pm in reply to: Advanced editor problem #550964

Josue
Inactive Moderator

Revert the change and hand me a temporary FTP / SFTP account via private reply please.

Regards,
Josue

December 11, 2015 at 11:30 am in reply to: Advanced editor problem #550948
Josue
Inactive Moderator
Hi!

Try the following, open wp-config.php and add this line to it:
```
define( 'CONCATENATE_SCRIPTS', false );
```
Best regards,
Josue
December 11, 2015 at 11:17 am in reply to: Add shortcode into the header_meta area #550943

Josue
Inactive Moderator

What error did you get?

December 11, 2015 at 11:16 am in reply to: Avia editor doesnt't load in languages different then main language (WPML) #550941

Josue
Inactive Moderator

Hi!

I tried on a few different languages that are not Spanish and couldn’t reproduce the issue, ALB loaded fine. Are you referring to WP language (set in Settings > General)?

Cheers!
Josue
Author

Posts

Viewing 30 posts - 3,511 through 3,540 (of 23,923 total)

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