Page 750 – Support | Kriesi.at – Premium WordPress Themes

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March 20, 2017 at 3:20 am in reply to: background video play audio? #763430

Jordan Shannon
Inactive Moderator

Hey Greg,

Please refer to the following post: https://kriesi.at/support/topic/background-video-with-no-sound/#post-229951

Best regards,
Jordan Shannon

March 20, 2017 at 3:17 am in reply to: Post dates are wrong in the related posts #763429

Jordan Shannon
Inactive Moderator

Hey pimroll,

Are you using a custom date format?

Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue (theme functions can interfere like plugins).`

Best regards,
Jordan Shannon

March 20, 2017 at 3:15 am in reply to: Make posts widget open content in iframe #763428

Jordan Shannon
Inactive Moderator

Hey kylevaughan,

Could you please provide a link to the site so I can see the section in question?

Best regards,
Jordan Shannon

March 20, 2017 at 3:08 am in reply to: Display a scroll down arrow #763427

Jordan Shannon
Inactive Moderator

Hey adferger1,

Please provide admin credentials so we can look into this further.

Best regards,
Jordan Shannon

March 20, 2017 at 3:03 am in reply to: Customizing Button Sizes #763425

Jordan Shannon
Inactive Moderator

Hey AMseptemeber,

Can you please provide a link to your site as well as admin login credentials so we can look into this further.

Best regards,
Jordan Shannon

March 20, 2017 at 2:45 am in reply to: Can't get hotspot tooltip text to change #763419
Jordan Shannon
Inactive Moderator
Hey webWahine,
I added the following to quick css:
```
.ttDescr{
text-align:center !important;
letter-spacing:1px;
word-spacing:0px;
font-weight:bold;
font-size: 14px !important;
}

.page-id-514 .avia-tooltip p{
text-align:center !important;
margin:0 auto !important;
line-height:15px;
}
```
Let me know if this is what you needed.

Best regards,
Jordan Shannon
March 20, 2017 at 2:06 am in reply to: Content slide element mixing #763407

Jordan Shannon
Inactive Moderator

Hey Chris,

Apologies for the late reply.

Could your please provide admin data so we can look into this further?

Best regards,
Jordan Shannon

March 20, 2017 at 1:50 am in reply to: Producy Catgory Image Size Problem #763404

Jordan Shannon
Inactive Moderator

Hey kagitvs,

You would like the images to be 750 x 250?

Best regards,
Jordan Shannon

March 20, 2017 at 1:48 am in reply to: Problem with drop shadow effect on LayerSlider WP #763403

Jordan Shannon
Inactive Moderator

Hey octaviosalles,

Can you please provide a link to the site/page in question and login details so that I can look into this further.

Best regards,
Jordan Shannon

March 20, 2017 at 1:47 am in reply to: Issue with avia popup / hover #763402

Jordan Shannon
Inactive Moderator

Hi,

So this has been solved? Do you still need additional help?

Best regards,
Jordan Shannon

March 19, 2017 at 10:22 pm in reply to: Masonry Blogpost displays all Category instead of the chosen one #763356

Jordan Shannon
Inactive Moderator

Hi,

Please look into the following plugin to see if it may solve your issue: https://wordpress.org/plugins/taxonomy-terms-order/

Best regards,
Jordan Shannon

March 19, 2017 at 10:05 pm in reply to: Site running very slow #763345

Jordan Shannon
Inactive Moderator

Hi,

That is simply a suggestion that could help you save a small amount of space. If you actually NEED the image to be that yard then you can, and perhaps look to make reductions elsewhere. You don’t have to follow all of the suggestions.

Best regards,
Jordan Shannon

March 19, 2017 at 10:02 pm in reply to: Lady on booking List #763341

Jordan Shannon
Inactive Moderator

Hi,

Please provide the admin info so we can log in and check it out.

Best regards,
Jordan Shannon

March 18, 2017 at 8:31 am in reply to: Icon Box title on iPad #762839

Jordan Shannon
Inactive Moderator

Hi,

Great! I am glad this was able to be fixed. If you need additional help, please don’t hesitate to let us know.

Best regards,
Jordan Shannon

March 18, 2017 at 6:20 am in reply to: How to create a retina logo #762830

Jordan Shannon
Inactive Moderator

Hey Mkieling,

Please look into this plugin: https://wordpress.org/plugins/wp-retina-2x/

Best regards,
Jordan Shannon

March 18, 2017 at 6:13 am in reply to: Site running very slow #762826
Jordan Shannon
Inactive Moderator
Hi,

If the investment is worth it for your business, I would say its good to look into. If you are not happy with service you could always cancel.

Best regards,
Jordan Shannon
- This reply was modified 7 years, 10 months ago by Jordan Shannon.
March 17, 2017 at 10:09 pm in reply to: Icon Box title on iPad #762761
Jordan Shannon
Inactive Moderator
Hi,

Thanks, I updated the css to the following:
```
h3.iconbox_content_title {
 letter-spacing:0px !important;
}
```
It should be working now.

Best regards,
Jordan Shannon
- This reply was modified 7 years, 10 months ago by Jordan Shannon.
March 17, 2017 at 9:58 pm in reply to: Icon Feature #762757

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. I am glad that I was able to help with this issue. If you need additional help, please do not hesitate to contact us here.

Best regards,
Jordan Shannon

March 17, 2017 at 9:42 pm in reply to: Add Text Over Full Width Google Map #762750

Jordan Shannon
Inactive Moderator

No problem at all! I am glad I was able to help and that you like the result, if you need additional help please do not hesitate to contact us.

Best regards,
Jordan Shannon

March 17, 2017 at 9:41 pm in reply to: Icon Feature #762749

Jordan Shannon
Inactive Moderator

Hi,

Please test with the video link I have added in the private section

Best regards,
Jordan Shannon

March 17, 2017 at 9:34 pm in reply to: Font size and style in footer Text Widget #762745

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help, don’t hesitate to contact us here.

Best regards,
Jordan Shannon

March 17, 2017 at 9:34 pm in reply to: Avia Builder Not Loading – Urgent help required #762744

Jordan Shannon
Inactive Moderator

Hi,

Are you seeing any browser console errors from those pages?

Best regards,
Jordan Shannon

March 17, 2017 at 9:29 pm in reply to: Icon Feature #762741

Jordan Shannon
Inactive Moderator

Hey krisjski,

You can see the set-up here https://snag.gy/GDTb6W.jpg

Within a full-width color section they have placed a 3/4 column and added a headline rotator to it.

Next, a 1/4 column is added and a separator and icon is place inside of it.

The play icon is given a border and then linked directly to the vimeo video, but make sure to have it open in the same window.

Best regards,
Jordan Shannon

March 17, 2017 at 9:07 pm in reply to: Font size and style in footer Text Widget #762726
Jordan Shannon
Inactive Moderator
Hi,

You expand on it by adding additional attributes I have added the ones you mentioned below, you just need to adjust the color:
```
.footer-custom-text {
font-size: 20px;
color:#xxxxxx; /* Enter the hex code you need */
font-weight:bold;
}
```
Let me know if this works for you.

Best regards,
Jordan Shannon
March 17, 2017 at 9:04 pm in reply to: Icon Box title on iPad #762724

Jordan Shannon
Inactive Moderator

Hi,

I am trying to log back in to fix but the log above is no longer working.

Best regards,
Jordan Shannon

March 17, 2017 at 8:57 pm in reply to: ENFOLD Health DEMO – Header/Menu Question #762718

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. I am glad this worked out for you, and if you need additional help please do not hesitate to contact us here.

Best regards,
Jordan Shannon

March 17, 2017 at 8:55 pm in reply to: Add Text Over Full Width Google Map #762717
Jordan Shannon
Inactive Moderator
Hi,

I have add this to the original css:
```
background: -moz-linear-gradient(left, rgba(255,255,255,1) 48%, rgba(255,255,255,0.9) 53%, rgba(255,255,255,0) 100%); /* FF3.6-15 */
background: -webkit-linear-gradient(left, rgba(255,255,255,1) 48%,rgba(255,255,255,0.9) 53%,rgba(255,255,255,0) 100%); /* Chrome10-25,Safari5.1-6 */
background: linear-gradient(to right, rgba(255,255,255,1) 48%,rgba(255,255,255,0.9) 53%,rgba(255,255,255,0) 100%); /* W3C, IE10+, FF16+, Chrome26+, Opera12+, Safari7+ */
filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#ffffff', endColorstr='#00ffffff',GradientType=1 ); /* IE6-9 */
```
Let me know if this gives the desired result.

Best regards,
Jordan Shannon
March 17, 2017 at 7:11 pm in reply to: Mobile columns not stacking properly on some pages after update #762661

Jordan Shannon
Inactive Moderator

Hi,

Okay, I am able to create the phone issue above but it seems to be at a different width. I am working to fix now.

Best regards,
Jordan Shannon

March 17, 2017 at 7:08 pm in reply to: Why does TABLE not allow buttons in the column and not rows #762657

Jordan Shannon
Inactive Moderator

Hi,

You mean a scrolling option. It is not a native option, it would have to be customized into the page via css if the table overflows vertically or horizontally.

Best regards,
Jordan Shannon

March 17, 2017 at 7:02 pm in reply to: Can't edit page anymore #762653

Jordan Shannon
Inactive Moderator

Hi,

Which 2 pages exactly are giving you the problems?

Best regards,
Jordan Shannon
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Posts

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