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Author

Posts
March 29, 2017 at 6:29 am in reply to: change color of " your message have been sent" only #768583

Jordan Shannon
Inactive Moderator

Hey YongyanLi,

Would you be able to provide login info privately so we can look into this further?

Best regards,
Jordan Shannon

March 28, 2017 at 10:23 pm in reply to: Unlink Portfolio Boxes #768479

Jordan Shannon
Inactive Moderator

Hi,

Great, I will update you when I get this corrected.

Best regards,
Jordan Shannon

March 28, 2017 at 10:17 pm in reply to: Remove border box on captioned images, and increase margins #768472
Jordan Shannon
Inactive Moderator
Hey PtboRelic,

You can add this to quick css:
```
#top .wp-caption.alignright {
    margin: 20px 20px 20px 20px;
    border: none !important;
}
```
Let me know if this works for you.

Best regards,
Jordan Shannon
March 28, 2017 at 10:03 pm in reply to: Unlink Portfolio Boxes #768464

Jordan Shannon
Inactive Moderator

Hi,

Yes, I can see about getting that fixed but the first step is reverting it to it’s original state, so if that css can be pulled off I can start fresh.

Best regards,
Jordan Shannon

March 28, 2017 at 9:20 pm in reply to: Unlink Portfolio Boxes #768438

Jordan Shannon
Inactive Moderator

Hi,

If your developer can search for the code in the enfold.css file, he should be able to remove it from there.

Best regards,
Jordan Shannon

March 28, 2017 at 8:50 pm in reply to: Removing Author from Podcast Post #768429

Jordan Shannon
Inactive Moderator

Hi,

My ip is dynamic so I can’t send it through that css should work but its tough to tell 100% without being able to pinpoint other mistakes that may exist on the backend. There shouldn’t be functions in the quick css section though so there could be other errors preventing it from working.

Best regards,
Jordan Shannon

March 28, 2017 at 8:34 pm in reply to: Site not saving updated pages and wordpress admin bar is not displaying #768422

Jordan Shannon
Inactive Moderator

Hi,

Do you have full admin rights (full user control) on all the pages?

Best regards,
Jordan Shannonhttps://kriesi.at/support/wp-admin/admin.php?page=avia_support_support_forum&avia_support_current_topic_page=1&avia_support_current_filter=replied-topics&avia_support_single_topic=768331#

March 28, 2017 at 8:30 pm in reply to: Author Bio is not me #768417

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help, please don’t hesitate to let us know!

Best regards,
Jordan Shannon

March 28, 2017 at 7:18 pm in reply to: Removing Author from Podcast Post #768392
Jordan Shannon
Inactive Moderator
Hi,

Can you try removing the following portion of the css and see if it works:
```
add_filter(‘avf_logo’,’av_change_logo’);
function av_change_logo($logo)
{
if(wp_is_mobile() )
{
$logo = “http://www.westminstermpls.org/wp-content/uploads/2016/09/logotext.png”;
}
return $logo;
}
```
Best regards,
Jordan Shannon
March 28, 2017 at 7:14 pm in reply to: Author Bio is not me #768389
Jordan Shannon
Inactive Moderator
Hi,

I added the following to quick css:
```
.page-id-1248 #abp-author-box{
display:none!important;
}
```
It should be working now

Best regards,
Jordan Shannon
March 28, 2017 at 7:06 pm in reply to: Empty/white space in New Tabs module #768387

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help, please don’t hesitate to contact us here.

Best regards,
Jordan Shannon

March 28, 2017 at 6:46 pm in reply to: Author Bio is not me #768378

Jordan Shannon
Inactive Moderator

Hey murdochduncan,

What is the name of the page that you need fixed?

Best regards,
Jordan Shannon

March 28, 2017 at 6:40 pm in reply to: Empty/white space in New Tabs module #768374
Jordan Shannon
Inactive Moderator
Hi,

I added the following quick css:
```
.js_active .av-layout-tab {
display: inline-block!important;
}
```
It seems to have fixed the issue.

Best regards,
Jordan Shannon
March 28, 2017 at 6:30 pm in reply to: Removing Author from Podcast Post #768371

Jordan Shannon
Inactive Moderator

Hi,

Yea there seems to be some errors in there. I tried to log in, but there seems to be a firewall blocks preventing that page from loading at all. Please see this screenshot.

Meanwhile, please take the css I provided you and add it to the very top of your current css so it loads first.

Best regards,
Jordan Shannon

March 28, 2017 at 6:11 pm in reply to: Removing Author from Podcast Post #768355

Jordan Shannon
Inactive Moderator

Hi,

Could you please provide admin info privately here so that I can log in and look into this further? There may be a prior css error preventing it from working.

Best regards,
Jordan Shannon

March 28, 2017 at 6:10 pm in reply to: css link only in post #768354

Jordan Shannon
Inactive Moderator

Hi,

Please provide a link to the page, and if possible the admin login so I can look into this further. Targeting the page id should work effectively.

Best regards,
Jordan Shannon

March 28, 2017 at 6:08 pm in reply to: Top Banner / Slider size view on mobile #768353

Jordan Shannon
Inactive Moderator

Hey Emmygraph,

Please provide a link to the site in question so we can help you with this issue.

Best regards,
Jordan Shannon

March 28, 2017 at 6:03 pm in reply to: css link only in post #768345

Jordan Shannon
Inactive Moderator

Hey irene_d,

Please provide a link to the page where you would like these styles to apply. We need the specific page/post id.

Best regards,
Jordan Shannon

March 28, 2017 at 6:02 pm in reply to: Empty/white space in New Tabs module #768344

Jordan Shannon
Inactive Moderator

Hi,

I will get it fixed up for you.

Best regards,
Jordan Shannon

March 28, 2017 at 5:59 pm in reply to: Removing Author from Podcast Post #768341
Jordan Shannon
Inactive Moderator
Hey Brigitte,

You want to added the following to quick css:
```
span.blog-author.minor-meta{
display:none!important;
}

span.text-sep.text-sep-date{
display:none!important;
}
```
Please let me know if this works.

Best regards,
Jordan Shannon
March 28, 2017 at 5:55 pm in reply to: Site not saving updated pages and wordpress admin bar is not displaying #768336

Jordan Shannon
Inactive Moderator

Hey bensondesign,

Please try disabling any plugins you currently have installed and see if one may be the cause. If that fixes the problem, you want to then reactivate them one by one to see which one is the issue.

Best regards,
Jordan Shannon

March 28, 2017 at 5:52 pm in reply to: Content slide element mixing #768334

Jordan Shannon
Inactive Moderator

Hi,

Would you be able to provide back-end access? It may take a lot of css configuration to get this solved and I want to see if it would be in the scope of this forum.

Best regards,
Jordan Shannon

March 28, 2017 at 5:50 pm in reply to: Empty/white space in New Tabs module #768332

Jordan Shannon
Inactive Moderator

Hi,

Yes it is the column configuration that is throwing it off. You would want to mimic what was done in the demo.

Best regards,
Jordan Shannon

March 28, 2017 at 5:13 pm in reply to: Enfold Contact Form don't send e-mail to Microsoft Exchange Server Office 365 #768309

Jordan Shannon
Inactive Moderator

Hi,

Best regards,
Jordan Shannon

March 28, 2017 at 5:12 pm in reply to: Design Errors #768308

Jordan Shannon
Inactive Moderator

Hi,

Please provide your admin information privately here and we can login and take a look at it.

Best regards,
Jordan Shannon

March 28, 2017 at 5:11 pm in reply to: Masonry gallery without popup #768306
Jordan Shannon
Inactive Moderator
Hi,

You can add the following to quick css:
```
#av-masonry-1{
pointer-events:none;
}
```
If this does not work for you we can try a javascript method, but I would need access to the back-end to work on it. Let me know if this works for you.

Best regards,
Jordan Shannon
March 28, 2017 at 4:59 pm in reply to: Color section full responsive #768300

Jordan Shannon
Inactive Moderator

Hi,

Please screenshot the white spaces that you need removed. Also, if possible, please provide admin info privately so that I can log in and look into this further.

Best regards,
Jordan Shannon

March 28, 2017 at 4:56 pm in reply to: Transparent sub menu on transparent header only – with no outline #768296

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help, please don’t hesitate to ask here on the forums.

Best regards,
Jordan Shannon

March 28, 2017 at 6:42 am in reply to: Empty/white space in New Tabs module #767889

Jordan Shannon
Inactive Moderator

Hey Leibert,

I will looked into this and fixed the tabs using the following fix: I changed the setting to small padding with content alignment to top. Let me know if this works.

Best regards,
Jordan Shannon

March 28, 2017 at 6:28 am in reply to: Empty/white space in New Tabs module #767878

Jordan Shannon
Inactive Moderator

Hi,

I changed the setting to small padding with content alignment to top. This is located in your tab section options.

Best regards,
Jordan Shannon
Author

Posts

Viewing 30 posts - 22,261 through 22,290 (of 23,052 total)

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