Hi,

The login details you provided don’t seem to be working for me. Can you check them for me?

Best regards,
Jordan Shannon

Hi,

I went through and I see there are some elements still missing (icons, images). I am asking my teammates now if there is a location from which you can pull the missing resources.

Best regards,
Jordan Shannon

Hi,

If it is just for the product pages, please try adding the following to quick css:

.woocommerce.woocommerce-page .sidebar.sidebar_sidebar_right.alpha.units{
display:none!important;
}

.woocommerce.woocommerce-page .container .av-content-small.units {
    width: 100%;
    border: none;
}

Please let me know if this works.

Best regards,
Jordan Shannon

Hi,

I see now. Would you be able to provide admin info so I can login and look into this further.

Best regards,
Jordan Shannon

Hi,

I see. Does the video have to be a background? Can you use a 2/3 column with text-box and add the video to that. You can size the video iframe still to match the current width.

Best regards,
Jordan Shannon

Hi,

You need the text below to take up 2/3 as well directly under the video, or do you want it to overlay the video?

Best regards,
Jordan Shannon

Hey mcmahon_pt,

Do you have any security plugins that may be blocking it?

Best regards,
Jordan Shannon

Hi,

It is still in table format. Please provide me admin info if possible so that I can log in and assist you better.

Best regards,
Jordan Shannon

Hey honest345,

This is a need that goes beyond what can be done here in the support forum, we do offer coding and custimization services here that may be able to further assist you with this.

Best regards,
Jordan Shannon

Hi,

In the avia layout builder, you can add a text-box element and format it the exact same way as you have above and it will still be responsive.

Best regards,
Jordan Shannon

Hi,

No problem, if you need additional help just let us know here in the forums.

Best regards,
Jordan Shannon

Hi,

This should be fixed now. I added the following to quick css:

#header.av_header_transparency a.email{
color:#fff;
}

#header a.email{
color:#52565c;
}

Best regards,
Jordan Shannon

Hi,

If there’s a chance, please contact your hosting provider regarding this issue. Ask them why the xml files are not being imported correctly. For a workaround, import the demo files manually. The files are located on enfold > includes > admin > demo folder. Look for the xml files. Before you do that, follow these steps:

1) Download and Install 7zip.
2) Right click on the xml file (restaurant) in the enfold > includes > admin > demo folder -> 7zip -> Add to Archive
3) Change the “Archive format” to gzip and hit “OK”. Make sure that you know the directory of the converted file.
4) After the conversion, go to Tools > Import then import the converted xml file.

Best regards,
Jordan Shannon

Hey Flavio1963,

Please provide a link to the site/page in question so we can begin to help you.

Best regards,
Jordan Shannon

Hi,

One other suggestion just in case you have not tried, please run the following plugin and then try the import again:

WP reset

Best regards,
Jordan Shannon