Page 505 – Support | Kriesi.at – Premium WordPress Themes

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Posts
March 16, 2018 at 10:54 pm in reply to: Remove menu/logo area on homepage #928321

Jordan Shannon
Inactive Moderator

Hi,

I’m glad Vinay was able to help. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

March 16, 2018 at 10:53 pm in reply to: updating large existing site with Enfold #928319

Jordan Shannon
Inactive Moderator

Hi,

Thank you for using Enfold. If you need additional help or have any questions, please let us know here in the forums.

Best regards,
Jordan Shannon

March 16, 2018 at 10:51 pm in reply to: Color changes for the template are not working #928317

Jordan Shannon
Inactive Moderator

Hey ajapel12,

Do you currently have any custom css being used within your site? Sometime if it is formatted incorrectly it can prevent the style options from running properly.

Best regards,
Jordan Shannon

March 16, 2018 at 10:49 pm in reply to: Changing the font size of a H1 text inside a text-block in a portfolio item #928316

Jordan Shannon
Inactive Moderator

Hey rvga,

We can’t preview draft pages. Please provide a link to the site/page in question so we can look into this further.

Best regards,
Jordan Shannon

March 16, 2018 at 10:47 pm in reply to: how do i remove links on the product list? #928315
Jordan Shannon
Inactive Moderator
Hey Armstrong88,

Add this to quick css:
```
.av-catalogue-title.av-cart-update-title{
pointer-events: none;
cursor: default;
}
```
Best regards,
Jordan Shannon
March 16, 2018 at 10:43 pm in reply to: Header not showing on all pages/posts #928313

Jordan Shannon
Inactive Moderator

Hi,

Top span 100% correctly it would need to initially be fairly large. Right not the image width is set to 100% so it must be less than the 900px you’re expecting.

Best regards,
Jordan Shannon

March 16, 2018 at 10:41 pm in reply to: upload custom fonts #928311

Jordan Shannon
Inactive Moderator

Hey limyj0923,

Please refer to this link http://wpsites.net/web-design/fonts-wordpress/

or if you like to add a single font an alternate solution is to use a plugin like https://wordpress.org/plugins/use-any-font/
Best regards,
Jordan Shannon

March 16, 2018 at 10:39 pm in reply to: Breadcrumbs not showing on one page #928308
Jordan Shannon
Inactive Moderator
Hi,

Add this to quick css:
```
#av_section_1{
border-top:none!important;
}
```
Best regards,
Jordan Shannon
March 16, 2018 at 10:36 pm in reply to: Events Calendar PRO Map View #928306

Jordan Shannon
Inactive Moderator

Hi,

I’m currently seeing the map in the correct position now. Were you able to get this corrected? Perhaps an update fixed it?

Best regards,
Jordan Shannon

March 16, 2018 at 10:33 pm in reply to: Enfold update failed #928305

Jordan Shannon
Inactive Moderator

Hi,

Please attempt the manual install as well. Perhaps this will work for you.

Best regards,
Jordan Shannon

March 16, 2018 at 10:33 pm in reply to: Problem with the gallery #928304

Jordan Shannon
Inactive Moderator

Hi,

Unfortunately, this is something that would have to be adjust via a bit of css.

Best regards,
Jordan Shannon

March 16, 2018 at 10:31 pm in reply to: Local video issues #928303

Jordan Shannon
Inactive Moderator

Hi,

This is placed into quick css so they will be safe from updates. AutoPlay should not have been effected though, can you try and reset it?

Best regards,
Jordan Shannon

March 16, 2018 at 10:29 pm in reply to: mobile menu not visible #928302

Jordan Shannon
Inactive Moderator

Hi,

If you don’t mind, please begin a new thread for this topic. We would like to keep this thread organized to one topic to help others in the future.

Best regards,
Jordan Shannon

March 16, 2018 at 10:27 pm in reply to: Enfold Layer Slider WP #928301

Jordan Shannon
Inactive Moderator

Hi,

Whats the exact location you need to move it to?

Best regards,
Jordan Shannon

March 16, 2018 at 10:20 pm in reply to: Header not showing on all pages/posts #928298

Jordan Shannon
Inactive Moderator

Hi,

What is the default size of that image?

Best regards,
Jordan Shannon

March 16, 2018 at 10:13 pm in reply to: Full Width Slider Image Size #928297
Jordan Shannon
Inactive Moderator
Hi,

If they aren’t the same size by default, this is tough. Perhaps try this in quick css:
```
a.slide-image{
max-width:250px!important;
height:160px!important;
}
```
Best regards,
Jordan Shannon
March 16, 2018 at 10:04 pm in reply to: "Instagram has returned invalid data" #928295

Jordan Shannon
Inactive Moderator

Hi,

No problem at all my friend. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

March 16, 2018 at 6:20 pm in reply to: "Instagram has returned invalid data" #928218

Jordan Shannon
Inactive Moderator

Hey sbukofsky1,

Apparently Instagram has made some changes. Could you please try replacing wp-content/themes/enfold/framework/php/class-framework-widgets.php file with this one – https://www.dropbox.com/s/k0te522ilwdcpik/class-framework-widgets.php?dl=0 and check if that helps?

Best regards,
Jordan Shannon

March 16, 2018 at 6:19 pm in reply to: Customize Header Logo on Mobile Layout #928216

Jordan Shannon
Inactive Moderator

Hey sbukofsky1,

Can you please provide a screenshot of the tablet view? I’m not seeing a cut off.

Best regards,
Jordan Shannon

March 16, 2018 at 6:17 pm in reply to: Order of text and images on smaller devices #928214

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. I will keep this ticket for a bit in case you run into any problem. You have a great weekend as well.

Best regards,
Jordan Shannon

March 16, 2018 at 6:06 pm in reply to: Enfold Layer Slider WP #928207

Jordan Shannon
Inactive Moderator

Hi,

Go to the Theme OPTIONS, GENERAL. There you upload your logo. You don’t have to put one in the transparency area if you don’t want to.
You can also select Under HEADER section. If you want your logo to resize or not.
Once you put in your logo, the enfold one will disappear,.

Best regards,
Jordan Shannon

March 16, 2018 at 6:00 pm in reply to: Image Alignment Changes Size #928206

Jordan Shannon
Inactive Moderator

Hey ignitionworkshop,

Please provide a link to the site/page in question so we can look into this issue further.

Best regards,
Jordan Shannon

March 16, 2018 at 5:59 pm in reply to: Order of text and images on smaller devices #928205

Jordan Shannon
Inactive Moderator

Hey Michael,

A solution for this would be to recreate this section in a block that will show only on mobile. Inside this block you will arrange the content as you would like to see it on a mobile device.

Best regards,
Jordan Shannon

March 16, 2018 at 5:56 pm in reply to: Enfold Theme Install Error #928202

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you were able to find a solution. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

March 16, 2018 at 5:54 pm in reply to: Local video issues #928201
Jordan Shannon
Inactive Moderator
Hey Gonzo1982,

Looks like a height issue. Please add the following to quick css:
```
#top .mejs-container {
    height: 100%!important;
    max-height: 100%!important;
}
```
Best regards,
Jordan Shannon
March 16, 2018 at 5:51 pm in reply to: Enfold update failed #928200

Jordan Shannon
Inactive Moderator

Hey seykom,

Have you attempted the manual install?

The Complete Guide to Updating Enfold

Best regards,
Jordan Shannon

March 16, 2018 at 5:49 pm in reply to: How to enable "Header Title and Breadcrumbs" but only on bbPress pages? #928198

Jordan Shannon
Inactive Moderator

Hey williamslyd,

Can you please provide a link to the page in question so we can look into this further?

Best regards,
Jordan Shannon

March 16, 2018 at 5:24 pm in reply to: video display #928185

Jordan Shannon
Inactive Moderator

Hi,

Are you currently running the latest version of Enfold?

Best regards,
Jordan Shannon

March 16, 2018 at 5:22 pm in reply to: Enfold Layer Slider WP #928182

Jordan Shannon
Inactive Moderator

Hey zuus_3802,

If possible, please begin another ticket for the additional questions. This is simply to help keep topics organized here in the forums. You should be able to start a new topic now.

Best regards,
Jordan Shannon

March 15, 2018 at 9:53 pm in reply to: Header not showing on all pages/posts #927747

Jordan Shannon
Inactive Moderator

Hi,

Have you attempted to disable active plugins to see if the issue resolves?

Best regards,
Jordan Shannon
Author

Posts

Viewing 30 posts - 15,121 through 15,150 (of 23,050 total)

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