Forum Replies Created

Viewing 30 posts - 1,891 through 1,920 (of 2,122 total)
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  • in reply to: I just buy a license and I can't install the theme #602177

    Hey Joan!

    You’re welcome! Just let me know the results of trying the solutions above as soon as you try.

    Best regards,
    Jordan

    in reply to: Large amount of files in uploads folder #602176

    Hi Clifford!

    Thanks for getting in touch!

    27,000 file in the uploads file is a lot. Do you really need that many images on your server for your site? I would suggest backing up that folder somewhere and going through which of the files are really needed and are in use. Remove the files not needed off the server.

    Let me know if there is anything else you need assistance with.

    Regards,
    Jordan

    in reply to: I just buy a license and I can't install the theme #602146

    Hi bcndisseny!

    Thanks for reaching out to us!

    There are a few things you can try:

    Please get back to me if you have any issues.

    Regards,
    Jordan

    in reply to: Problems with easy slider after updating Enfold #602139

    Hi carissak!

    Thanks for reaching out to us!

    Could you please provide login details to the admin panel so that we can have a closer look. You can place the details in the Private content section of your reply.

    Cheers!
    Jordan

    in reply to: Editing Built-In Social Sharing Buttons #602065

    Hi saabee!

    You need to go to Enfold -> Blog Layout. There you will see the following:

    Simply uncheck the ones you do not want to show up or uncheck them all and install the Share This plugin.

    Cheers!
    Jordan

    in reply to: Use a banner instead of logo + menu below #602061

    Hi!

    To change the background of the menu to red, please go to the Quick CSS field under the General Styling tab in the theme options and place the following code there:

    #header_main_alternate {
        background-color: #dd0031;
    }

    Regards,
    Jordan

    in reply to: Problems with Categories #602040

    Hey Carolina!

    Thanks for reaching out to us!

    Could you please provide login details to your site. You can place the details in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: How to do that? #602005

    Hi!

    Please log in to your backend and view the Main Menu settings. I have done the first column as an example for you to follow.

    Cheers!
    Jordan

    in reply to: Main menu not appearing correctly #601992

    Hey!

    Thanks for getting back to us and very sorry for the delay.

    I have changed back all the menu items to display as buttons with color. Also if you go to the Quick CSS section under the General Styling tab in the theme options, I added the following code:

    #top #header .av-main-nav > li {
        padding-left: 15px;
    }

    Adjust the number to adjust the space between the menu items if you wish.

    Cheers!
    Jordan

    in reply to: How to do that? #601980

    Hey!

    Thanks for getting back to us!

    You need to place the pages below the columns now. You have only placed 3 columns under the Mega Menu. Please place pages under each column and in the Navigation Label for each page place the HTML for the image you want to use. I have done the first column for you but you will need to change the picture. Also put a dash for the column if you do not wish for the name of the column to show up.

    Best regards,
    Jordan

    in reply to: Importing didnt work #601971

    Hi!

    Still unable to access your admin panel using the credentials. It logs in but will only give access to the homepage, but once trying to access the dashboard, we get an error message. Please view the screenshots I have attached.

    Cheers!
    Jordan

    in reply to: ENFOLD Theme Update 3.5 #601951

    Hey AWZ!

    Sorry for the issues in the footer.

    Could you please also provide us with login details to the admin panel so that we can have a closer look. You can place the details in the Private Content section of your reply.

    Regards,
    Jordan

    in reply to: Enfold new Theme Options #601945

    Hey Dino!

    Thanks for reaching out to us!

    Ensure that you are using the latest version of Enfold which is 3.5. Then on your dashboard go to Enfold -> Import Demo and click to import the Travel demo.

    Cheers!
    Jordan

    in reply to: Use a banner instead of logo + menu below #601532

    Hey!

    Thanks for getting back to me!

    Seems like your site is in maintenance mode so I am unable to see the banner. Could you also provide login details to your site.

    Cheers!
    Jordan

    in reply to: Main menu not appearing correctly #601523

    Hi vegaspro!

    Thanks for reaching out to us!

    Could you please provide login details to the site as well. You can place the details in the Private Content section of your reply.

    Cheers!
    Jordan

    in reply to: remove the long line above the submenu #601520

    Hi vnfan!

    Thanks for reaching out to us!

    Try the following CSS code:

    .html_header_top .header_color .main_menu ul:first-child >li > ul {
        border-top: none !important;
    }

    Add it to the Quick CSS field under the General Styling tab in the theme options.

    Best regards,
    Jordan

    in reply to: Increase padding in Header #601519

    Hi Alex!

    Thanks for reaching out to us!

    Try adding the following code in the Quick CSS field under the General Styling tab in the theme options:

    .logo {
    padding-top: 10px;
    padding-bottom:10px;
    }

    Adjust the values as you wish. Let me know if it works for you.

    Regards,
    Jordan

    in reply to: Logo overlap slider #601515

    Hi!

    Glad to hear it worked!

    Cheers!
    Jordan

    in reply to: Enfold – change newletter image background #601510

    Hi giuseppeespositodesign!

    Thanks for reaching out to us!

    Please follow the video I have attached to change the background image for sections. Let me know if you need further assistance.

    Cheers!
    Jordan

    in reply to: Logo overlap slider #601504

    Hi lukeskybaker!

    Try adding the following CSS code in the Quick CSS section under the General Styling tab in the theme options:

    .av-logo-container .inner-container {
        height: 150px;
    }

    Cheers!
    Jordan

    Hi!

    Glad to hear you solved the issue!

    Sorry for the inconvenience and I understand that it can be frustrating. Might be something that could be suggested to Themeforest.

    Cheers!
    Jordan

    in reply to: Links on Main Menu Not Working #601449

    Hey!

    Thanks for getting back to us!

    That’s strange. Could you please also provide login details to the site, so that I can have a closer look. You can place the details in the Private Content section.

    Best regards,
    Jordan

    in reply to: add to cart minus button not showing and active #601442

    Hi!

    Happy to hear you found the solution to your first problem.

    For the second issue, could you please provide a link and login credentials in the Private Content section of your reply, so we can have a closer look.

    Regards,
    Jordan

    in reply to: IE 11 Form submit button display #601429

    Hi Doug!

    Thanks for reaching out to us!

    Could you please provide login details for your site. You can place the details in the Private Content section of your reply.

    Regards,
    Jordan

    in reply to: Mobile Menu Not working #601362

    Hey!

    Could you please provide login credentials to your site, so that we can have a closer look. You can place the login information in the Private Content section of your reply.

    Best regards,
    Jordan

    Hi bhavek!

    Thanks for reaching out to us!

    Could you please also provide login credentials to your site, so we can have a closer look. You can place the details in the Private Content section of your reply.

    Regards,
    Jordan

    Hi!

    Good to hear you found a solution! Let us know if there is anything else you need assistance with.

    Cheers!
    Jordan

    in reply to: HTTP Error on media upload #601338

    Hi!

    No, we are asking for one of the images you are having an issue with uploading. That way we can use the same image and try uploading it ourselves on your site.

    Best regards,
    Jordan

    in reply to: Change font size in individual buttons #601324

    Hi!

    In the CSS class section for the button, you just need to select a name for the button which will be used as a class. For example, use small_button then go to the Quick CSS section in the theme options and add the following code:

    .small_button {
    font-size: 12px;
    }

    You can add the same class to all the buttons you want to have the same font size or use a different class for each and adjust the code each time.

    Try this and let me know if it works.

    Regards,
    Jordan

    in reply to: Use a banner instead of logo + menu below #601301

    Hey Fiorilla!

    Thanks for reaching out to us!

    I would suggest trying this way. Add your banner as the logo image by going to Enfold Theme Options. Then in the header settings, go to adjust the dimensions of the header under the setting Header Size and use a custom size. Also under Menu and Logo Position, choose Logo center, Menu below.

    Even after doing this, somethings may need to be adjusted using a little CSS if it is not exactly how you want it. So I will need the link to your site after you make the above changes to assist you further if needed.

    Regards,
    Jordan

Viewing 30 posts - 1,891 through 1,920 (of 2,122 total)