Forum Replies Created

Viewing 30 posts - 151 through 180 (of 2,122 total)
  • Author
    Posts
  • in reply to: Icon Box – icon link – new tab/window #703569

    Hey Jason,

    Thanks for reaching out to us!

    From the drop down selection above that “Open in same window” change the selection for the link to open in a new window.

    Best regards,
    Jordan

    in reply to: Change phone number size and color in top header #703565

    Hi,

    Try adding this code as well:

    #header_meta {
    background-color: white !important;
    }

    I’m already seeing the number being displayed on the mobile version.

    Best regards,
    Jordan

    in reply to: Enfold Error #703557

    Hey kylebarnick,

    Try reinstalling the theme again manually.

    Access the folder ‘/wp-content/themes/’ from hosting control panel > file manager or via the FTP tool and rename the ‘enfold’ folder to ‘enfold-old’.

    Download a fresh copy of enfold theme and extract the ‘enfold’ theme folder from the downloaded package and upload it to same location ‘/wp-content/themes/’ this should fix the issue.

    Please refer to the link below for more info on updating the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Let me know how it goes.

    Best regards,
    Jordan

    in reply to: Theme child: Remove "Archive for category:" #703554

    Hey marilusnm,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Change phone number size and color in top header #703552

    Hey zebravision,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .phone-info, .phone-info a {
        font-size: 15px;
        color: black !important;
    }
    
    .header-scrolled .phone-info, .header-scrolled .phone-info a {
        color: #2abb9e !important;
    }
    

    Best regards,
    Jordan

    in reply to: Logo appearing over Easy Slider #703545

    Hey jeffersonh,

    Thanks for reaching out to us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Feature Image Is Not Working #702674

    Hey MaryAnn,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    in reply to: Remove border from field boxes and top of pages #702672

    Hey m,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #after_section_1 {
        border: none !important;
    }
    
    #top .main_color input[type='text'] {
        border: none !important;
    }
    

    Best regards,
    Jordan

    in reply to: How to remove WooCommerce navigation tabs from screen #702640

    Hey craigriches,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .single-product .avia-post-nav { display: none!important; }
    

    Best regards,
    Jordan

    Hey rlhinirv57,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please provide login details to your admin panel and let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Best regards,
    Jordan

    in reply to: progress bar with link to pop up text #702635

    Hey lech07,

    Sorry for the delay in response!

    Thanks for providing your url. I am however not seeing any text breaking on the progress bars on your page. Could you please elaborate as to what exactly is the issue or provide a screenshot showing the issue you are having. You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Jordan

    in reply to: Urgent issue: Can't see the login page for my website #702631

    Hi,

    Glad to hear that the issue is resolved! Feel free to reach out to us again on the forum if you need anything else.

    Best regards,
    Jordan

    in reply to: Mega Menu on iPad not closing *URGENT* #702621

    Hi shardie,

    Thanks for getting back to us!

    Glad to hear that UberMenu provides you with a solution. We will take this opportunity to look at the issues with our mega menu and see if we can improve it.

    Always feel free to reach out to us again on the forum if you have any further questions.

    Best regards,
    Jordan

    in reply to: CSS only for text links #702618

    Hi,

    Glad we were of help :)

    Feel free to reach out to us again if there is anything you need assistance with.

    Best regards,
    Jordan

    in reply to: Preview of google font #702614

    Hi,

    It’s not a problem. Glad you found it!

    Best regards,
    Jordan

    in reply to: Footer border disappears again #702612

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #footer .widgettitle {
        padding-top: 5px;
        padding-bottom: 5px;
    }
    

    You can adjust the number as you like to.

    Best regards,
    Jordan

    in reply to: Spinning wheel of death #702611

    Hey gonzobrum,

    Please try to increase the allocated memory to 256M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    You can contact your service provider and they can do it for you.

    Let me know how it goes and if you need further assistance.

    Best regards,
    Jordan

    in reply to: Permalink Problem #702609

    Hey sailung,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help.

    Also provide login details to your administrator panel in the private data section so that we can have a closer look.

    Thanks for your cooperation :)

    Best regards,
    Jordan

    in reply to: Seperator and Icons #702607

    Hi,

    Thanks for providing a link to your site! Could you please re-add the separators between the icons so that we can address the issue. Did not see the separators when I looked.

    Best regards,
    Jordan

    in reply to: Smooth scroll to section not working #702605

    Hey mrpacogp,

    Glad to hear that you got it working again!
    Feel free to reach out to us again if there is anything else you need assistance with.

    Best regards,
    Jordan

    in reply to: increase size of text in product grid and product page #702604

    Hey sdesign-web,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Creating custom header #702602

    Hi,

    Could you also provide login details to your site, so that we can have a closer look at the problem you are having. You can place the info in the private data section of your reply.

    Best regards,
    Jordan

    in reply to: Pop up issue #701553

    Hi,

    Thanks for getting back to us.

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    in reply to: MegaMenu CSS changes #701551

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    in reply to: safe demo import ? #701545

    Hey jflmedia,

    Thanks for reaching out to us!

    Alternatively demo data can be imported using XML file from Admin > Tools > Import > WordPress
    Make sure to check the option “Download and import file attachments” while importing.

    Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.

    Default demo
    Business Flat
    App Showcase
    Church Demo
    Construction Demo
    Cunsulting Demo
    Gym Demo

    Best regards,
    Jordan

    in reply to: How to align widget #697190

    Hi,

    Glad to have been of help :)

    Feel free to reach out to us again if there is anything else you need!

    Best regards,
    Jordan

    in reply to: How to align widget #697180

    Hey Konstantin,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .news-headline {
        float: right;
        width: 200px;
    }
    
    .news-thumb {
        float: left !important;
    }
    

    Best regards,
    Jordan

    in reply to: Most of my sites images have stopped working #696652

    Hey goatie77,

    Thanks for getting in touch!

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Jordan

    Hey Margaret,

    Thanks for reaching out to us.

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    in reply to: Can´t save more than 3 modules #696633

    Hi,

    Yes, please try defining a higher memory limit if you have not already done so.

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Or you can contact your service provider and they can do it for you.

    Let us know the result.

    Best regards,
    Jordan

Viewing 30 posts - 151 through 180 (of 2,122 total)