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Hey!
It’s not a problem, we’re happy to help :)
To edit the file shortcodes.js you will need to access the theme files using an FTP client, for example FileZilla. Your web host also usually provides access to a cpanel which allows you to see your files. Before downloading Filezilla please ask your web host about cpanel access.
Once you are able to see your files. Please locate the WordPress folder, then the Enfold theme folder. Within the Enfold theme folder will be another folder called js and in the js folder is the file shortcodes.js you will need to edit.
I hoped I explained things clearly. Let me know if you need further assistance or if you still don’t understand.
Regards,
JordanHi Sara!
Thanks for getting in touch with us!
We will need access to a cpanel or FTP access to view the files since your WordPress dashboard is currently inaccessible. Please also open a new topic so that we can track your issue separately and put the details in the Private Content section.
Best regards,
JordanHi WolfvanHaeren!
Thanks for getting in touch with us!
Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.
Best regards,
JordanHey!
Glad to hear that everything worked out! Feel free to reach out to us if there is anything else that you need.
Cheers!
JordanHey getmechamot!
Thanks for getting in touch with us!
Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.
Best regards,
JordanHi!
Thanks for getting back to me!
Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.
Cheers!
JordanHey!
Thanks for getting back to me!
Try adding the following in the link field instead:
<a class="open-popup-link" href="#test-popup"></a>
If you are still having issues, could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.
Best regards,
JordanHey DickZirkzee!
Thanks for getting in touch with us!
Maybe this was the post you found that helped you: https://kriesi.at/support/topic/slider-fade-speed-2/
The JS file is located at the folder path js>shortcodes.js within your theme folder.Let me know if you need further assistance.
Best regards,
JordanHey 1039 Online!
Thanks for getting in touch with us!
Adding a class to the link is the second step in the post you referred to.
<div id="test-popup" class="white-popup mfp-hide"> <p>PLACE CONTENT HERE</p> </div> <a class="open-popup-link" href="#test-popup">Show inline popup</a>
If you realize the tag is what has a class of .open-popup-link and needs to be added as your button’s link. Currently on your page the text “Show inline popup” does what the button should do. So add
<a href="#test-popup"></a>
to the link section of the button.Best regards,
JordanHey worldfuturecouncil!
Thanks for getting in touch with us!
I actually experienced the issue as well on your site. Could you please provide login details to your site, so that we can have a closer look at the anchor link’s set up. You can place the information in the Private Content section of your reply.
Best regards,
JordanHey Michael!
Thanks for getting in touch with us!
All those warnings point to the place in a file. Where are you creating this template, so we can look at the the template closer? Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.
Regards,
JordanHi!
We are unable to do anything with the login credentials you provided. Could you please give us admin access as we cannot even view theme settings or pages with the profile you gave us.
Please also update your theme to the latest version. The latest version of Enfold is 3.5.1. http://kriesi.at/documentation/enfold/updating-your-theme-files/
Cheers!
JordanHey!
Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.
Cheers!
JordanHey!
Thanks for providing the login details!
Try deactivating all your plugins and clearing the browser’s cache. Also have you added any custom code to the site or modified any theme files?
Best regards,
JordanApril 11, 2016 at 7:58 am in reply to: WooCommerce "My Account" and Shopping Cart button not seen through out website #611030Hey Nathan!
Once again sorry for the delay.
Thanks for providing the login details to login on your dashboard, however I am getting an “Incorrect password” error message. Could you please check the credentials again.
Also are you using any custom code, please temporarily remove the custom code and see if the “My Account” and shopping cart button appears. Try to also deactivate all plugins except for WooCommerce.
Best regards,
JordanHey!
Sorry for the delay in response.
I actually noticed that you have asked that question here as well https://kriesi.at/support/topic/woocommerce-my-account-and-shopping-cart-button-not-seen-through-out-website/
I will look into that issue there in that thread so that we can better keep a track of the issues and to avoid answering you twice as well. And since you also already posted your login credentials in that thread as well.
Regards,
JordanHey!
We still need admin credentials to your WordPress dashboard including the link to your site please, so that we can have a closer look. You can place the information in the Private Content section of your reply.
Best regards,
JordanHey!
Meaning you wish to have a another class added to the logo with the class .third-logo? You can add the extra class to the code by putting it next to third-logo.
$sub .= "<a class='third-logo only_desktop' href='#'><img src=' _IMAGE_URI_HERE_' /></a>";
Assuming that you have a media query call using the only_desktop class then it should also apply to the logo since it now has that class as well.
Let me know if we are still misunderstanding what you are trying to achieving.
Cheers!
JordanHey Derek!
Thanks for getting in touch with us!
Go to edit the Special Heading element and look at the Heading type, this is usually H1, H2, H3, H4, H5 or H6 and you can choose either one. Then go to Advanced Styling in the theme options and choose the element to customize whether it is H1 through H6 and select the font family.
Let me know if you need further assistance.
Cheers!
JordanHey!
Glad to hear that you got it resolved! Feel free to reach out to us again here on the forum if you need assistance with anything else. You can also check out video tutorials and documentation here: http://kriesi.at/documentation/enfold/
Cheers!
JordanApril 11, 2016 at 4:36 am in reply to: Part of page falls off after update of catalogue items, but not every time #610916Hi Alex!
Thanks for getting in touch with us!
Glad to see you were able to debug the issue on your own :) Feel free to reach out to us again if you need further assistance.
Regards,
JordanApril 11, 2016 at 4:22 am in reply to: Can't seem to update from version 3.3.2 to version 3.5.1 #610913Hey Junior!
Thanks for getting in touch with us!
What method are you using to update the theme? Are you receiving any error messages when updating? Also try these methods here to update the theme and see if one of them works http://kriesi.at/documentation/enfold/updating-your-theme-files/
Let me know if you need further assistance.
Regards,
JordanHey Rio1!
Thanks for getting in touch with us!
Unfortunately, most mobiles phones do not necessarily support video backgrounds to auto play, which is why the play/pause button is present on mobile. Sorry for the inconvenience.
Let me know if you need further assistance.
Cheers!
JordanHi Rio1!
Thanks for getting in touch with us!
Please view the link @cherrmann shared with you.
@cherrmann thanks so much for your assistance :)Regards,
JordanHey volocom7!
Thanks for reaching out to us!
Yes you definitely can. First though if you created the button using the Avia Layout Builder, you need to enable debugging http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Now that debugging is enabled you can find the shortcode for the button and place that in the text widget.Let me know if you need further assistance.
Regards,
JordanHey minogig!
Thanks for getting in touch with us!
Are you looking to remove the menu on mobile since there is no menu for your landing page? If so, you can add the following CSS code in the Quick CSS field under the General Styling tab in the theme options:
@media only screen and (max-width: 767px){ .container #advanced_menu_toggle, #advanced_menu_hide { display: none !important; }}
You will need to remove the code if you later wish to show a menu on mobile.
Let me know if you need further assistance.Cheers!
JordanHey Erica!
Thanks for getting in touch with us!
Try increasing the memory allocated to PHP: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Also increase the maximum upload size for PHP: http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/
Let me know if you need further assistance.
Best regards,
JordanHi classie!
Thanks for getting in touch with us!
However, I’m having issues viewing your site. It is not loading at all. Could you please check that the URL you provided is correct and also provide screenshots to help.
Cheers!
JordanHi oozban!
Thanks for getting in touch with us!
Go to Appearance -> Menu to edit your menu. Add a custom link menu item and put the link as #, then name the menu item whatever you wish, such as “Products” like in the example you gave.
Let me know if you need further assistance.
Best regards,
JordanHi!
Glad to hear it worked!
Best regards,
Jordan -
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