Forum Replies Created

Viewing 30 posts - 1,231 through 1,260 (of 2,122 total)
1 2 3 … 41 42 43 … 69 70 71
  • Author
    Posts
  • May 8, 2016 at 10:31 pm in reply to: full page slider is broken #628926
    Jordan

    Hi,

    You’re welcome :)

    Best regards,
    Jordan

    May 8, 2016 at 6:06 am in reply to: Enfold – Make Header Transparent on mobile devices #628805
    Jordan

    Hey xuamox,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    May 8, 2016 at 6:01 am in reply to: Updating Enfold crashed site #628801
    Jordan

    Hey MHM,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Jordan

    May 8, 2016 at 5:58 am in reply to: social media icons in header encripted #628800
    Jordan

    Hey imoutsidethebox2,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Jordan

    May 8, 2016 at 5:57 am in reply to: Update to Enfold 3.5.4 broke all my sliders and slider images not showing now #628799
    Jordan

    Hey mhayes13,

    Very sorry for the delayed response.

    The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Jordan

    May 8, 2016 at 5:46 am in reply to: Change the default base font-size #628797
    Jordan

    Hey officepat,

    Thanks for getting in touch with us!

    Changing the font size like that will not change it for all the text on your website. What text are you trying to change?

    Best regards,
    Jordan

    May 8, 2016 at 5:44 am in reply to: full page slider is broken #628795
    Jordan

    Hey nberrichi,

    Thanks for getting in touch with us!

    The site looks good on my end, please see my screenshot in the private section. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Jordan

    May 8, 2016 at 5:30 am in reply to: After Update of WordPress (4.5.1) and Enfold (3.5.4) I cannot see options #628784
    Jordan

    Hi Timo,

    Glad you got it working! Feel free to reach out to us again on the forum if you need assistance with anything else.

    Best regards,
    Jordan

    May 8, 2016 at 5:26 am in reply to: Remove Whitespace Below Advanced Layerslider #628782
    Jordan

    Hi,

    Glad to hear that it worked! Feel free to reach out to us again on the forum if you need assistance with anything else :)

    Best regards,
    Jordan

    May 8, 2016 at 5:25 am in reply to: tema Enfold duvidas #628781
    Jordan

    Boa tarde Debora,

    Por favor inscreva-se no nosso fórum – https://kriesi.at/support/register/ e iniciar um novo tópico.

    Fornecer um link para seu site e informações de login na seção privada. Vou ajudá-lo logo que essa informação é fornecida.

    Jordan

    May 8, 2016 at 5:14 am in reply to: Tabs are not displaying properly #628775
    Jordan

    Hey kahangabriel,

    Thanks for getting in touch with us!

    The tabs are to the top on my end, you can see my screenshot in the private section. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Jordan

    May 8, 2016 at 5:06 am in reply to: Easy Slider Not Working #628772
    Jordan

    Hey kahangabriel,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Jordan

    May 8, 2016 at 5:01 am in reply to: Site broken #628768
    Jordan

    Hey brooks,

    Thanks for getting in touch with us!

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Jordan

    May 8, 2016 at 4:41 am in reply to: heading size for blog only #628761
    Jordan

    Hey xa1970,

    Thanks for getting in touch with us!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    
h3.slide-entry-title.entry-title {
    font-size: 20px;
    font-weight: bold !important;
}

    Best regards,
    Jordan

    May 8, 2016 at 4:38 am in reply to: All menus are horizontal, and we want vertical, please advise ASAP #628758
    Jordan

    Hey tymaximus,

    Thanks for getting in touch with us!

    Are you looking more for a menu like this one: http://kriesi.at/themes/enfold-photography/

    You are able to set up a sidebar with a main menu. Let me know if that is what you are looking for.

    Best regards,
    Jordan

    May 8, 2016 at 4:25 am in reply to: Upgrading Enfold from 3.1.5. #628756
    Jordan

    Hey Brian,

    Thanks for getting in touch with us!

    Since you are using a Child Theme you should not have to worry about losing functionality. As long as any changes you have made to the theme’s files and functionality are made in the child theme and not the parent theme.

    But feel free to back up all your files as a fail safe.

    Best regards,
    Jordan

    May 7, 2016 at 10:07 pm in reply to: Colored Sections Appearing on Right? #628702
    Jordan

    Hey stevevehns,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Jordan

    May 7, 2016 at 9:55 pm in reply to: Problems with fullwidth easy slider and maybe other things #628698
    Jordan

    Hi,

    Glad to hear you found a workaround! Feel free to reach out to us again on the forum if you need anything else.

    Best regards,
    Jordan

    May 7, 2016 at 9:50 pm in reply to: Enfold 3.5.4 Update – Blog Feed & Testimonials Not Working #628697
    Jordan

    Hi,

    Glad to hear it’s working now after clearing that cache! Feel free to reach out to us again if something else comes up.

    Best regards,
    Jordan

    May 7, 2016 at 7:20 pm in reply to: Blog Featured Image Size #628671
    Jordan

    Hi,

    Ok now I understand :)

    Try replacing the numerical values there with ‘auto’. Note that the ‘auto’ is a string, so the single quotation (‘) needs to surround the ‘auto’ string. Let me know if that helps.

    Best regards,
    Jordan

    May 7, 2016 at 7:13 pm in reply to: RTL problem after update (3.5.4) #628667
    Jordan

    Hey mattbo,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Jordan

    May 7, 2016 at 7:11 pm in reply to: Image above header #628665
    Jordan

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    
#header_meta {
    background-image: url('yourimageurl.jpg') !important;
    height: 50px !important;
}

    Insert your image URL and adjust the height of the top bar as you wish.

    Best regards,
    Jordan

    May 7, 2016 at 7:04 pm in reply to: Update 3.5.4 and wordpress 4.5 no text is showing #628663
    Jordan

    Hey jonas_giger,

    Thanks for getting in touch with us!

    The site looks good on my end and I’m seeing text. Let me know if you meant a specific text. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Jordan

    May 7, 2016 at 6:57 pm in reply to: my website is stop working #628660
    Jordan

    Hi,

    Thanks for getting in touch with us!

    Yes that could be an issue if you are trying to run multiple things at a time on your laptop. Try opening only your site on your computer with nothing else opened. Just may be that you do not have enough memory.

    Best regards,
    Jordan

    May 7, 2016 at 6:47 pm in reply to: My site is loading for me and a friend but not for others #628653
    Jordan

    Hey gwcabot,

    Thanks for getting in touch with us!

    Glad to hear you found the cause of the problem. Let us know if the crawlers get updated and that solves the issue.

    Best regards,
    Jordan

    May 7, 2016 at 6:42 pm in reply to: I can't load images #628652
    Jordan

    Hey jeftores,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Jordan

    May 7, 2016 at 6:41 pm in reply to: Theme causing error when uploading #628651
    Jordan

    Hey robsdesigns,

    Thanks for getting in touch with us!

    Try installing the theme manually via FTP or using a cpanel(if your host provides one).Connect yo your server via FTP. Go the the WordPress root folder on your server, then go to wp-content -> themes folder. Upload the theme folder that you extracted from the zip onto the “themes” folder. Then login to WordPress admin, go the Appearance -> Themes and the theme should be there.

    Let me know if you need further assistance.

    Best regards,
    Jordan

    May 7, 2016 at 6:35 pm in reply to: WPML currency switcher disappeared after theme update #628650
    Jordan

    Hi Ivan,

    Glad you fixed the issue! Feel free to reach out to us again if you need assistance with anything else.

    Best regards,
    Jordan

    May 7, 2016 at 6:33 pm in reply to: Blank space when using block of code #628649
    Jordan

    Hey neburayar,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Jordan

    May 7, 2016 at 6:32 pm in reply to: Custom colored buttons are disappearing on Chrome #628647
    Jordan

    Hey Michael,

    Thanks for getting in touch with us!

    I visited the homepage of your site and saw 3 buttons but they did not disappear for me. I am using Google Chrome on a Windows 10 laptop. If the issue still happens on your end, Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

  • Author
    Posts
Viewing 30 posts - 1,231 through 1,260 (of 2,122 total)
1 2 3 … 41 42 43 … 69 70 71