Forum Replies Created

Viewing 30 posts - 1,051 through 1,080 (of 2,122 total)
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  • Hey Chuck,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: Mobile Menu Change Color Drop-Down Header #637925

    Hi,

    Thanks for getting back to me!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #mobile-advanced li > a:hover {
    color: #642013 !important;
    }
    

    Best regards,
    Jordan

    in reply to: WordPress Update Messed up site… #637901

    Hi Miles,

    Glad you got the code to work!

    However, you also should update your version of the theme. That is also why the site was giving problems after updating WordPress. To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post).

    Best regards,
    Jordan

    in reply to: White space between content elements #637897

    Hey norcalnathan,

    Thanks for getting in touch with us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Web Page gone blank #637891

    Hey Epsilon_Marketing,

    Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: Contact form does not work #637805

    Hey estherzqy,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: masonry gallery image #637804

    Hi,

    Glad to hear it works! Feel free to reach out to us again if you need help with anything else.

    Best regards,
    Jordan

    in reply to: Mobile Menu Change Color Drop-Down Header #637798

    Hey edendesign,

    Thanks for getting in touch with us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    Hey hyemark,

    Thanks for getting in touch with us!

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.

    Best regards,
    Jordan

    in reply to: Border on portifolio itens. #637790

    Hi,

    You can target the elements when inspecting them using your browser’s dev tool. For example Google Chrome’s dev tools https://developers.google.com/web/tools/chrome-devtools/?hl=en

    Best regards,
    Jordan

    in reply to: How to change the social media icons in the header #637776

    Hey NBSIME,

    To have the color of the social icons always being displayed add the following the css:

    .av-social-link-facebook a {
        color: #fff;
        background-color: #37589b !important;
    }
    
    .av-social-link-youtube a {
        color: #fff;
        background-color: #a72b1d !important;
    }

    The above is an example for Facebook and YouTube.

    Best regards,
    Jordan

    in reply to: continuous load when custom code is added #637771

    Hey zebul,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: Trip Advisor on top social icons #637760

    Hey thiagorfm,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: shortcode in layerslider WP not working #637749

    Hey dannywouters21,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: Menu bar with many taxonomies #637744

    Hey nuncer,

    Thanks for getting in touch with us!

    I am unable to view the link you posted as we do not have access to your private or draft pages. Could you please provide a link and login details to your site, so that we can have a closer look at the issue. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: Menu bar not showing properly #637697

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Also have you added any custom code to your site. Try temporarily removing the code and see if that fixes the issue.

    Best regards,
    Jordan

    in reply to: RSS Feed Not Pulling In #637695

    Hey Circle of Blue,

    Have you tried using the default WordPress themes to see if your RSS feed works? Seeing that other RSS feeds work just fine, check that there isn’t an issue with yours. I am afraid you’ll need to contact the plugin author for more info about this issue.

    Best regards,
    Jordan

    in reply to: Change font color of events calendar upcoming events #637694

    Hey Monique,

    Thanks for getting in touch with us!

    You need to target the text itself with the CSS to change it’s color. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    
    .home-agenda span, .home-agenda h4 {
        color: white;
    }
    

    Best regards,
    Jordan

    in reply to: Plugin conflict with Masonry Gallery #637685

    Hi,

    Glad to hear the problem is solved! Feel free to reach out to us again on the forum if you have any other questions.

    Best regards,
    Jordan

    in reply to: " add media" #637569

    Hi,

    Thanks for getting in touch with us!

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :) If you need further assistance, Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: size of the product images in overview page #637564

    Hi Yvonne,

    Glad you found it! Feel free to reach out to us again on the forum if you need assistance with anything else.

    Best regards,
    Jordan

    in reply to: Menu partly showing on mobile devices #637560

    Hey Ronaldgoudriaan,

    Thanks for getting in touch with us!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    
    #advanced_menu_toggle {
        margin-top: 0px !important;
        position: fixed;
        top: 0;
        right: 15px;
    }
    

    Best regards,
    Jordan

    in reply to: Problem with activating library #637552

    Hey Global_Design_Partner_2016,

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :) If you need further assistance, could you please provide a link and login details to your back end, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: Single Post Image Stopped Appearing #637541

    Hey peterchurch1,

    Thanks for getting in touch with us!

    Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: Media items not (all) showed when adding to post/page #637531

    Hey jdrijver,

    Thanks for getting in touch with us!

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Jordan

    Hey emkay_consulting,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: Urgent acces box #637172

    Hey lleonera,

    Thanks for getting in touch with us!

    I’m unable to see the issue as we do not have access to the page link you provided.

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: Woocommerce Theme #637163

    Hey kimogroup,

    Thanks for getting in touch with us!

    I’m not quite understanding what you want. Could you please give a bit more details so that we can better assist you.

    Thanks for your cooperation :)

    Best regards,
    Jordan

    in reply to: Enfold Avia problems with small screens #637151

    Hey yulman,

    Thanks for getting in touch with us!

    Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: Styles not showing #637135

    Hey tadin15,

    Thanks for getting in touch with us!

    The site looks good on my end and I logged in and saw the theme options as well. You may not see the changes until the cached files are cleared in your browser. See my screenshot in the private content section.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Jordan

Viewing 30 posts - 1,051 through 1,080 (of 2,122 total)