Page 34 – Support | Kriesi.at – Premium WordPress Themes

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May 28, 2016 at 9:51 pm in reply to: Problem with Appearance of Amazon Affiliate Link #639858

Jordan
Inactive Moderator

Hey amyreiley,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Jordan

May 28, 2016 at 9:46 pm in reply to: change menu mouse over #639854

Jordan
Inactive Moderator

Hi,

Thanks for getting back to us!

The word has been removed!

Best regards,
Jordan

May 28, 2016 at 9:42 pm in reply to: Icon Boxes #639849

Jordan
Inactive Moderator

Hi,

Glad it worked!

Cheers,
Jordan

May 28, 2016 at 6:24 pm in reply to: Icon Boxes #639818
Jordan
Inactive Moderator
Hey djshortkut,

Thanks for getting in touch with us!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
@media only screen and (max-width: 967px) {
h3.iconbox_content_title {
    padding-left: 0px !important;
}
}
```
Best regards,
Jordan
May 28, 2016 at 6:06 pm in reply to: Fullscreen Slider Content #639813

Jordan
Inactive Moderator

Hey djshortkut,

Thanks for getting in touch with us!

The caption text and buttons look centered to me. Please see my screenshot in the private section. If you still not seeing it centered on you end, please provide a screenshot and login details to your site.

Best regards,
Jordan

May 28, 2016 at 5:57 pm in reply to: Blank page for front page after installing polylang #639810

Jordan
Inactive Moderator

Hi,

Glad you solved the issue!

Best regards,
Jordan

May 28, 2016 at 5:41 pm in reply to: Change top bar colour on mobiles #639805
Jordan
Inactive Moderator
Hi,

Please try the following CSS:
```
@media only screen and (max-width: 767px){
.responsive #top #header_meta .social_bookmarks li, .responsive #top #header_meta .social_bookmarks li:last-child {
    border: none !important;
}
}
```
Best regards,
Jordan
May 28, 2016 at 5:37 pm in reply to: Hide widget menu on mobiles #639804
Jordan
Inactive Moderator
Hey Hugues,

Thanks for getting in touch with us!

The above code does hide the sidebar menu. However, you have the menu again in a footer widget which is why it still appears on mobile. Try the following code if you want to hide it on mobile as well:
```
@media only screen and (max-width: 767px) {
#nav_menu-3 {
    display: none;
}
}
```
Best regards,
Jordan
May 27, 2016 at 10:37 pm in reply to: Make a particular widget invisible at mobile #639532

Jordan
Inactive Moderator

Hi Angela,

Glad to hear you solved it another way!

Best regards,
Jordan

May 27, 2016 at 10:33 pm in reply to: Big problems after website optimization #639530
Jordan
Inactive Moderator
Hey teotaban,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username.
Best regards,
Jordan
May 27, 2016 at 9:29 pm in reply to: Clicking mobile menu icon moves the main back and forth #639521
Jordan
Inactive Moderator
Hey Jimmy,

Thanks for getting in touch with us!

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username.
Best regards,
Jordan
May 27, 2016 at 9:27 pm in reply to: Content Editor (Normal and Advanced Layout) Not Working #639519

Jordan
Inactive Moderator

Hey dcembitterment,

Thanks for getting in touch with us!

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post).

Best regards,
Jordan

May 27, 2016 at 9:21 pm in reply to: google map not displaying #639517

Jordan
Inactive Moderator

Hey jelle,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post).

Best regards,
Jordan

May 27, 2016 at 8:11 pm in reply to: Change font color in search bar #639492
Jordan
Inactive Moderator
Hey msrun101,

Thanks for getting in touch with us!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
#top .header_color input[type='text'] {
    color: black !important;
}
```
Best regards,
Jordan
May 27, 2016 at 8:03 pm in reply to: Slider and images not working #639489
Jordan
Inactive Moderator
Hey ACGijsbers,

Thanks for getting in touch with us!

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username.
Best regards,
Jordan
May 27, 2016 at 8:00 pm in reply to: Cant Choose Certain Color #639487

Jordan
Inactive Moderator

Hey thatryan,

Thanks for reaching out to us!

Simply put #99cb03 is the safest web color to #98cb03. http://www.colorhexa.com/98cb03

You can research and read more about web safe colors if you like. http://www.htmlgoodies.com/tutorials/web_graphics/consistent-colors-for-your-site-all-you-need-to-know-about-web-safe-colors.html

Best regards,
Jordan

May 27, 2016 at 6:13 pm in reply to: Enfold and WPML: foreign language logo not displaying for the home page (only) #639446

Jordan
Inactive Moderator

Hey fusion01,

Thanks for getting in touch with us!

Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

May 27, 2016 at 7:12 am in reply to: Blog – Nothing Found Sorry, no posts matched your criteria #639124

Jordan
Inactive Moderator

Hey kablingy,

Thanks for getting in touch with us!

Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

May 27, 2016 at 6:59 am in reply to: Right Sidebar not showing properly on home page of enfold theme #639116

Jordan
Inactive Moderator

Hi,

Please try disabling the sidebar on the page then use the Widget Area element instead. Place it inside a column layout. This should correct the issue with the sidebar being pushed down below the full width content.

Best regards,
Jordan

May 27, 2016 at 6:56 am in reply to: Post Slider – changes to what displays below #639113
Jordan
Inactive Moderator
Hey emkay_consulting,

Thanks for getting in touch with us!

You can simply hide the taxonomy using CSS rather than editing the PHP code. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.slide-entry-wrap .blog-categories.minor-meta {
    display: none;
}
```
Let me know if that helps.

Best regards,
Jordan
May 27, 2016 at 6:32 am in reply to: Box for special heading, spacer and icon list #639107

Jordan
Inactive Moderator

Hi,

Enable Avia Layout Builder debugging to see the shortcodes on the page. You can follow the instructions to do so here: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

That can help you to see the shortcodes for the heading/spacer/iconlist and place them where you want.

Best regards,
Jordan

May 27, 2016 at 6:17 am in reply to: Change an image on mousover #639102

Jordan
Inactive Moderator

Hey Fred1969,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Jordan

May 27, 2016 at 6:15 am in reply to: Cant Install Consulting Demo #639101
Jordan
Inactive Moderator
Hey pjb6581,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username.
Best regards,
Jordan
May 27, 2016 at 6:12 am in reply to: Layout Elements not displaying properly #639098

Jordan
Inactive Moderator

Hi,

Glad you figured it out!

Cheers,
Jordan

May 27, 2016 at 6:11 am in reply to: Transparent header not working on blog page #639096
Jordan
Inactive Moderator
Hey Bendydad,

Thanks for getting in touch with us!

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username.
Best regards,
Jordan
May 27, 2016 at 5:50 am in reply to: Change the background colour for the sidebar #639087
Jordan
Inactive Moderator
Hey steffen_aufatz,

Thanks for getting in touch with us!

Where in the code right appears, you need to change the word to left. So the above code should look like the following instead:
```
@media only screen and (min-width: 768px) {
.container_wrap.sidebar_left{
background:-webkit-gradient(linear,right top,left top,color-stop(red,0.295),color-stop(white,0));
background:-webkit-linear-gradient(left, red 29.5%, white 0%);
background: -moz-linear-gradient(left, red 29.5%, white 0%);
background: -o-linear-gradient(left, red 29.5%, white 0%);
background: linear-gradient(left, red 29.5%, white 0%);
}
}
```
Just copy and paste the above code and see if it helps.

Best regards,
Jordan
May 26, 2016 at 9:54 pm in reply to: Colour section background image quality #638984

Jordan
Inactive Moderator

Hi,

Thanks for getting back to me!

That could be it. Please temporarily disable the WP Smush plugin and then delete and reupload the image. Also clear your browser’s cache and and any cache if you are using a caching plugin and then hard refresh your browser. Press Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

About the “Error fetching content” issue, where and when does this occur?

Best regards,
Jordan

May 26, 2016 at 9:35 pm in reply to: Add 2 horizontal lines below menu/logo area #638979

Jordan
Inactive Moderator

Hey tobee_hh,

Thanks for getting in touch with us!

Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

Also provide a link to your site in the private data section.

Best regards,
Jordan

May 26, 2016 at 9:31 pm in reply to: shop demo problem cant add to cart #638976

Jordan
Inactive Moderator

Hey yklsites,

Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

May 26, 2016 at 9:29 pm in reply to: Image to left of centred logo #638973

Jordan
Inactive Moderator

Hey bgoldstraw,

Thanks for getting in touch with us!

Please try the suggestion found here on this post – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

Best regards,
Jordan
Author

Posts

Viewing 30 posts - 991 through 1,020 (of 2,122 total)

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