Forum Replies Created

Viewing 30 posts - 901 through 930 (of 2,122 total)
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  • in reply to: Ghost image not in admin #645650

    Hey Rémi,

    Thanks for getting in touch with us!

    Exactly which of the images are you referring? I am not seeing any repeated images on my end. You can refer to my screenshot in the private data section.

    Would you mind posting us a screenshot of the issue. You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Jordan

    in reply to: Remove gap at the top of header page #645643

    Hey ccyran,

    Thanks for getting in touch with us!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 0px !important;
    }
    

    Yes it might be possible with a bit of CSS code to have the images black and white then turn color on hover. But exactly which images are you referring to?

    Best regards,
    Jordan

    in reply to: Change font size special heading being ignored #645223

    Hey Monique,

    Thanks for getting in touch with us!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .av-special-heading-tag {
        font-size: 40px !important;
    }
    

    Best regards,
    Jordan

    Hey zeffective,

    Thanks for getting in touch with us!

    The site looks good on my end and I’m not seeing any errors.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Jordan

    in reply to: Problem with menu on the dashboard #645220

    Hey Blue_Bear,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: fixed #645215

    Hey Wildwood,

    Glad to hear you fixed the issue!

    Best regards,
    Jordan

    in reply to: Command line error showing when I load my website #645210

    Hi,

    Glad to hear you were able to resolve the issue! Feel free to reach out to us again on the forum if you need assistance with anything else.

    Best regards,
    Jordan

    Hey haydenkirk,

    There is no way to search for calls in each plugin. To find which plugin is causing the conflict please remove your line of code temporarily and follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Make sure all the plugins are updated.
    3. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    Best regards,
    Jordan

    in reply to: tema Enfold duvidas #645207

    Boa tarde,

    Só para esclarecer , você quer a paginação de 10 em 10 sobre o acordeão?

    Além disso, você gostaria de aumentar o número de linhas de texto que mostram antes da LEIA MAIS?

    Jordan

    in reply to: Change the font of the main navigation header #644601

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #mobile-advanced {
        background: #ffffff;
    }
    

    Best regards,
    Jordan

    in reply to: Problem after update PHP 5.4 to 5.6 #644596

    Hey surya-x,

    Thanks for getting in touch with us!

    The site looks good on my end. I’m not experiencing any issues when visiting the site. Could you give a bit more details as to what the issue is.

    But first please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Jordan

    in reply to: Centering main nav menu #644578

    Hey Scott,

    Thanks for getting in touch with us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help with the CSS. That way it will be more specific to your needs :)

    Best regards,
    Jordan

    in reply to: Why does the text appear red on my theme when using ? #644555

    Hey kilimats,

    Thanks for getting in touch with us!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #top .all_colors strong {
        color: #FFFFFF;
    }
    

    Best regards,
    Jordan

    Hey evan_friedl,

    Thanks for getting in touch with us!

    Could you please provide a link to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: IMAGE HEADER NOT SHOWING #644550

    Hey carendavis,

    Thanks for getting in touch with us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: tema Enfold duvidas #644389

    Boa tarde,

    Por favor, você pode iniciar um novo tópico .

    Em seguida, forneça detalhes de login novamente para o seu site .

    Obrigado,
    Jordan

    in reply to: Header #643317

    Hi Paul,

    Thanks for getting back to us!

    You need to have a CSS class or id for the header that will only show on the homepage, and the CSS should look similar to this:

    .yourclass {
    display: block;
    }

    Let me know if you need further assistance.

    Best regards,
    Jordan

    in reply to: Share buttons don't show up #643313

    Hey erwin_m,

    Thanks for getting in touch with us!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .entry-footer {
        min-height: 150px !important;
    }
    

    Best regards,
    Jordan

    in reply to: Logo not staying at full width #643304

    Hi,

    Glad that worked! Feel free to reach out to us again on the forum if you need assistance with anything else.

    Best regards,
    Jordan

    in reply to: Long Load Times #643302

    Hey kmolumby3257,

    Thanks for getting in touch with us!

    Thanks also for the information provided. From the above information however, the 3 CSS resources seem to be coming from the “Easy Coming Soon” plugin.

    Please temporarily disable it and see if the load time speeds up. Also try contacting support for the plugin.

    Best regards,
    Jordan

    Hi,

    Thanks for getting back to us!

    First thing, could you please update to the latest version of WordPress and ensure all the plugins you use are up to date as well.

    Let me know once this is done.

    Best regards,
    Jordan

    in reply to: Logo not updating on site #643287

    Hi,

    Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: Opacity Iconbox background #643285

    Hey Daniel,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: site not working since WordPress update #643277

    Hi Daniel,

    Glad to hear it is now working! Feel free to reach out to us again on the forum if you need anything else :)

    Best regards,
    Jordan

    in reply to: Header questions #643274

    Hey Fabian,

    Thanks for getting in touch with us!

    1) Please go to Dashboard > Enfold > Header. You can increase the size of the header there if you need it to display bigger when it shrinks.

    2) Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .html_header_top #menu-item-shop.cart_dropdown {
        border: none !important;
    }
    

    3)Try the following code as well:

    .logo {
        padding-top: 10px;
    }

    Let me know if you need further assistance.

    Best regards,
    Jordan

    in reply to: Extra CSS class available #643268

    Hey Fabian,

    Thanks for getting in touch with us!

    I visited the site and inspected the heading ‘The Green Ruler’ but I’m not seeing any custom CSS class. Please ensure that you follow the instructions here – http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    If you still need assistance, could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    Hey Jordan,

    Sorry for the issue you are experiencing.

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: Can I move a widget a few pixels to the left? #643068

    Hey volocom7,

    Thanks for getting in touch with us!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #header .avia-custom-sidebar-widget-area .widget {
        padding: 0 !important;
    }
    

    Best regards,
    Jordan

    in reply to: Logo not updating on site #643065

    Hey solidman,

    Thanks for getting in touch with us!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #top .av_header_transparency.av_alternate_logo_active .logo a > img {
        opacity: 1 !important;
    }
    

    Best regards,
    Jordan

    in reply to: Footer Button Font Color #642749

    Hey mvpacific,

    Thanks for getting in touch with us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

Viewing 30 posts - 901 through 930 (of 2,122 total)