Page 30 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 871 through 900 (of 2,122 total)

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June 13, 2016 at 4:59 am in reply to: Headings in Footer Widgets Won't Change Color – Still #647153

Jordan
Inactive Moderator

Hi Kim,

Glad to hear that worked and feel free to reach out for our assistance again if you need it!

Best regards,
Jordan

June 13, 2016 at 4:45 am in reply to: Where can I find Enfold 3.6.1? #647141

Jordan
Inactive Moderator

Hi,

Thanks for getting back to me.

Please try the suggestions found here – https://kriesi.at/support/topic/having-problems-after-updating-to-enfold-3-6-please-read-this-first/

If that does not help, could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

June 13, 2016 at 2:56 am in reply to: How to change the header colour without changing the General Styling? #647107

Jordan
Inactive Moderator

Hey Felix,

Try adding your code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file.

Also using the !important tag maybe necessary for some of the styles.

If the above does not help please provide us with a link to your portfolio page so that we can inspect the elements and assist you further.

Best regards,
Jordan

June 13, 2016 at 2:52 am in reply to: Where did the video tutorials go? #647106

Jordan
Inactive Moderator

Hey inspire_av,

Thanks for getting in touch with us!

Try the following link – http://kriesi.at/documentation/enfold/

Best regards,
Jordan

June 11, 2016 at 11:14 pm in reply to: Problems with 768px layout #646699

Jordan
Inactive Moderator

Hi,

Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

June 11, 2016 at 10:58 pm in reply to: Custom sidebar for blog area #646691

Jordan
Inactive Moderator

Hey Daniel,

Very sorry for the delay.

Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

June 11, 2016 at 10:49 pm in reply to: tema Enfold duvidas #646684

Jordan
Inactive Moderator

Boa tarde Debora,

Eu não me esqueci de você e eu ainda estou olhando para as questões para você.

Obrigado pela sua paciência,
Jordan

June 11, 2016 at 10:07 pm in reply to: Problem to access to my admin page #646673

Jordan
Inactive Moderator

Hey Franck,

Thanks for getting in touch with us!

I am unable to view the error you are receiving as I do not have access to the image you posted.

Best regards,
Jordan

June 11, 2016 at 10:02 pm in reply to: Sudden problems with Layer Slider (images gone from back office) #646669

Jordan
Inactive Moderator

Hey luckylobo10,

Glad to hear you fixed it!

Best regards,
Jordan

June 11, 2016 at 10:00 pm in reply to: WordPress 4.5 issue #646667
Jordan
Inactive Moderator
Hey tapaway,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Jordan
June 11, 2016 at 9:58 pm in reply to: Mobile theme options – Social media icons not visible #646666
Jordan
Inactive Moderator
Hey Ann,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
@media only screen and (max-width: 767px){
.responsive #top #header_meta .social_bookmarks li a {
    color: white !important;
}
}
```
Best regards,
Jordan
June 11, 2016 at 9:53 pm in reply to: Please help me center HTML logo #646663
Jordan
Inactive Moderator
Hi,

Try the following CSS:
```
.custom_content {
    padding-top: 10px;
}
```
Best regards,
Jordan
June 11, 2016 at 9:48 pm in reply to: Sub Navigation Menu Active Highlight #646662
Jordan
Inactive Moderator
Hey Lyndsey,

Thanks for getting in touch with us!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
#menu-mojito-main .current-menu-item a {
    background-color: black !important;
    border-left: black!important;
}

.current-menu-item {
    background-color: black !important;
}
```
Change the color to the one you wish to use :)

Best regards,
Jordan
June 11, 2016 at 9:37 pm in reply to: Why is image caption overlay larger than image itself? #646661

Jordan
Inactive Moderator

Hey Gal726,

Thanks for getting in touch with us!

The caption looks centered on my end. Please take a look at the screenshot I placed in the private section.

Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

Send a screenshot of how it looks on your end if the above does not help.

Best regards,
Jordan

June 11, 2016 at 9:31 pm in reply to: Image mouse hover shows filename #646658
Jordan
Inactive Moderator
Hey kilimats,

Try adding this script to functions.php:
```
function remove_title_attr(){
?>
 <script>
jQuery(window).load(function(){
jQuery('a').removeAttr('title');
jQuery('img').removeAttr('title');
});
 </script>
<?php
}
add_action('wp_footer', 'remove_title_attr');
```
This should remove the title attribute from the image.

Best regards,
Jordan
- This reply was modified 8 years, 5 months ago by Jordan.
June 11, 2016 at 9:19 pm in reply to: Where can I find Enfold 3.6.1? #646657

Jordan
Inactive Moderator

Hey mfuji,

Thanks for getting in touch with us!

You can follow the instructions here to update to the latest version of the theme- http://kriesi.at/documentation/enfold/updating-your-theme-files/

If you are still experiencing issues then provide us with a screenshot if you not seeing the update from ThemeForest.

Best regards,
Jordan

June 11, 2016 at 9:10 pm in reply to: Change the color of menu button #646653

Jordan
Inactive Moderator

Hi,

Glad to hear the issue is resolved :)

Feel free to reach out to us again on the forum if there is anything else you need assistance with.

Best regards,
Jordan

June 11, 2016 at 9:08 pm in reply to: Enfold Style not applying, importing theme settings does not apply either #646652

Jordan
Inactive Moderator

Hey InternationalPartneringInstitute,

Thanks for getting in touch with us!

1) A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

2) Ensure that the WordPress folder and files have the right permissions – https://codex.wordpress.org/Changing_File_Permissions

3) Also increase the memory allocated to PHP – https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Let me know the results.

Best regards,
Jordan

June 11, 2016 at 9:02 pm in reply to: Headings in Footer Widgets Won't Change Color – Still #646649
Jordan
Inactive Moderator
Hey Kim,

Sorry the topic was closed before the issue was solved, I promise it was not intentional.

You can try applying the following CSS instead:
```
.footer_color h3 {
    color: #B72D72 !important;
}
```
Just change the color value to the color you want.

Best regards,
Jordan
June 10, 2016 at 6:44 am in reply to: Burger Style Menu #646052

Jordan
Inactive Moderator

Hi,

It’s not possible at this time to have a burger menu on desktop, sorry for the inconvenience. You can request the feature and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/

For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Jordan

June 10, 2016 at 6:32 am in reply to: Colour Section Padding #646048

Jordan
Inactive Moderator

Hey Jyothis,

Thanks for getting in touch with us!

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Jordan

June 10, 2016 at 6:23 am in reply to: Ajax Portfolio #646044

Jordan
Inactive Moderator

Hi,

Thanks for getting in touch with us!

Were you able to solve the issue you were having?

Best regards,
Jordan

June 10, 2016 at 5:57 am in reply to: add_theme_support('avia_template_builder_custom_id') ? #646029

Jordan
Inactive Moderator

Hey celebcomms,

Thanks for getting in touch with us!

If you wish to add a custom class to elements in the builder then the correct code is:

add_theme_support('avia_template_builder_custom_css');

You can find more information here – http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

Let me know if you need further assistance.

Best regards,
Jordan

June 10, 2016 at 5:48 am in reply to: Javascript error after WP update #646021

Jordan
Inactive Moderator

Hey tonyska,

Thanks for getting in touch with us!

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.

Best regards,
Jordan

June 10, 2016 at 5:46 am in reply to: remove white line between color sections #646020
Jordan
Inactive Moderator
Hey limyj0923,

Thanks for getting in touch with us!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.avia-section {
    border-top: 0px;
}
```
Let me know if you need further assistance.

Best regards,
Jordan
June 9, 2016 at 10:44 pm in reply to: Remove gap at the top of header page #645809

Jordan
Inactive Moderator

Hi,

No problem, glad I was able to help :)

Feel free to reach out to us again on the forum if you need anything else.

Best regards,
Jordan

June 9, 2016 at 10:28 pm in reply to: Easy Slider just won't display #645804

Jordan
Inactive Moderator

Hey biklops,

Thanks for getting in touch with us!

Please update the theme to the latest version. You are using a very old version of the theme which may be the reason why you are having this issue.

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post).

Best regards,
Jordan

June 9, 2016 at 8:56 pm in reply to: Menu color change #645730

Jordan
Inactive Moderator

Hey 3D-Spirit,

Thanks for getting in touch with us!

Please go to the Enfold theme options then under Advanced Styling select the menu items to style.

Let me know if you need further assistance.

Best regards,
Jordan

June 9, 2016 at 8:42 pm in reply to: Remove gap at the top of header page #645719

Jordan
Inactive Moderator

Hi,

You can follow the instructions here to find your post or page ID if you need it – https://www.competethemes.com/blog/find-page-id/

Also to do the reverse, just change 0% to 100% and 100% to 0% in the code.

Let me know if you need further assistance.

Best regards,
Jordan

June 9, 2016 at 7:35 pm in reply to: Remove gap at the top of header page #645673
Jordan
Inactive Moderator
Hi,

Try the following:
```
.page-id-3278 .av-hover-grow img {
    -webkit-filter: grayscale(100%);
    -moz-filter: grayscale(100%);
    -o-filter: grayscale(100%);
    -ms-filter: grayscale(100%);
}

.page-id-3278 .av-hover-grow:hover img {
    -webkit-filter: grayscale(0%);
    -moz-filter: grayscale(0%);
    -o-filter: grayscale(0%);
    -ms-filter: grayscale(0%);
}
```
Only works on the sounds page as the page id is added to the code.

Best regards,
Jordan
Author

Posts

Viewing 30 posts - 871 through 900 (of 2,122 total)

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