Forum Replies Created
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Hey neonlights79,
Thanks for getting in touch with us!
Getting an error when trying to visit your site. Please have it rectified so that we can have a look and assist you.
Best regards,
JordanHi,
It’s not a problem, glad we were able to assist you. Feel free to reach out to us again on the forum if you need help with anything else :)
Best regards,
JordanHi,
Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.
Best regards,
JordanHi,
I’ve logged in and made the change to the CSS code in both the Quick CSS and the Child theme’s style.css.
You were missing a ‘;’ after the ‘#c6ad6c’.
Let me know if you need further assistance.
Best regards,
JordanHey web4698,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
@media only screen and (max-width: 767px){ .header_color.av_header_transparency .phone-info.with_nav span{ color: #000000; } }
Best regards,
JordanHi,
Glad to hear you found a work around. Feel free to reach out to us if you need anything else.
Best regards,
JordanAugust 16, 2016 at 11:07 pm in reply to: Google Map Stopped Working After Upgrade to WordPress 4.6 #673417Hey Roger,
Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.
Best regards,
JordanHey cdsymm,
Thanks for getting in touch with us!
A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test. Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.
Thanks for your cooperation :)
Best regards,
JordanHey purpleeye,
Thanks for getting in touch with us!
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
JordanAugust 16, 2016 at 7:42 pm in reply to: Category tag / meta not showing when using custom post type #673381Hey tjswarbs78,
Thanks for getting in touch with us!
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
JordanHey hypnorich,
Thanks for getting in touch with us!
Tried logging in to your site but got a message that the user is locked out. See screenshot in the private section.
Best regards,
JordanHey AKAPROD,
Thanks for getting in touch with us!
Please make sure that you are using the latest version of Enfold which is currently 3.7.1 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and refer to this post – http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/
Best regards,
JordanHi LP-Media,
Please try Guenni007 suggestion and let us know if it works for you.
Thanks Guenni007 for the assistance.
Best regards,
JordanHi,
Could you please provide and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.
Best regards,
JordanHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
JordanAugust 8, 2016 at 5:58 pm in reply to: Enfold – 2016 August 6th – Version 3.7 – WooCommerce Add to basket bug fixed? #669964Hi,
Thanks for your kind words and continued support :) Feel free to reach out to us again if you need anything.
Best regards,
JordanAugust 8, 2016 at 5:51 pm in reply to: Need to make blog header disappear for linked blog on company homepage #669959Hey Dave,
Thanks for getting in touch with us!
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
JordanHi,
You’re most welcome :)
Feel free to start a new topic if you require assistance with anything else.
Best regards,
JordanHey josebraakman,
Thanks for getting in touch with us!
I am not seeing the error “invalid email address” on your site. Is it showing on a specific page, or in the socket of every page?
Best regards,
JordanJuly 21, 2016 at 7:31 pm in reply to: Change logo url only on homepage / or please custom block in header #663556Hey Jeen,
Thanks for getting in touch with us!
Please try adding the following code to you functions.php file:
add_filter('avf_logo_link','av_change_logo_link'); function av_change_logo_link($link) { if(is_page(59)){ $link = "http://kriesi.at"; } return $link; }
Note that you need to change the ’59’ to the page id of your homepage.
Best regards,
JordanHey Thomas,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
JordanHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
JordanHi,
Glad you figured it out! Feel free to reach out to us again on the forum if you need assistance with anything else.
Best regards,
JordanHi,
Glad that helped! Feel free to start a new thread anytime you need assistance with something :)
Best regards,
JordanHey charger70,
Sorry for the issue you are having.
What is the URL to the site you are working on? You provided a username and password but I’m not seeing a link.
Best regards,
JordanHey Richard,
Thanks for getting in touch with us!
Sorry for the issue you are having. Kriesi has been notified of this issue and it is being looked into. A fix will be included in the next patch.
Until then please try this suggested quick fix and let me know how it goes – https://kriesi.at/support/topic/woocommerce-2-6-problem-urgent/#post-650161
Best regards,
JordanHey larrystick,
Thanks for getting in touch with us!
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
a.carb-loading_sort_button span { color: #345abc; } a.feeling-some-flavor_sort_button span { color: #fa5abc; } a.im-feeling-daring_sort_button span { color: #ffc2ab; } a.kid-approved_sort_button span { color: #abcd24; }
Change the colors as you wish and follow the code structure for the other two categories. Let me know if you need further assistance.
Best regards,
JordanHey Ian,
Thanks for getting in touch with us!
That’s because the Google font you are trying to add only has one font weight.
Best regards,
JordanHi,
Not a problem. Glad you were able to figure it out!
Best regards,
JordanHi,
Glad to hear you found it :)
Feel free to start a new topic if you need help with anything else.
Best regards,
Jordan -
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