Forum Replies Created

Viewing 30 posts - 511 through 540 (of 2,122 total)
1 2 3 … 17 18 19 … 69 70 71
  • Author
    Posts
  • September 7, 2016 at 5:20 pm in reply to: cannot save elements #683267
    Jordan

    Hey Tobiy,

    Thanks for reaching out to us!

    No the feature has not been removed. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    September 7, 2016 at 4:14 pm in reply to: Problem with theme #683233
    Jordan

    Hi,

    Glad you solved the issue! Feel free to reach out to us again if you need assistance with anything else.

    Best regards,
    Jordan

    September 6, 2016 at 11:25 pm in reply to: Cannot Import Demo Construction Demo #682893
    Jordan

    Hey Stefan,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    September 6, 2016 at 11:12 pm in reply to: Changing hover font color for images #682886
    Jordan

    Hey (Email address hidden if logged out) ,

    Thanks for reaching out to us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    September 6, 2016 at 11:08 pm in reply to: Nav menus broken #682885
    Jordan

    Hi Andrea,

    Glad you were able to solve the issue :)

    Feel free to reach out to us again on this forum if you have any more questions.

    Best regards,
    Jordan

    September 6, 2016 at 11:06 pm in reply to: Fatal error: Uncaught error #682883
    Jordan

    Hey Xperten,

    Could you please provide a link along with login credentials to your website, so that we can have a closer at the error that is occurring. You can place the information in the private data section.

    Best regards,
    Jordan

    September 6, 2016 at 10:51 pm in reply to: Missing widget #682878
    Jordan

    Hey Elinebr,

    Sorry for the issue you are experiencing.

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    September 6, 2016 at 10:49 pm in reply to: Menu color #682877
    Jordan

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #top #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text {
    color: #000000 !important;
}

    Best regards,
    Jordan

    September 6, 2016 at 10:27 pm in reply to: problem with Advanced Layout Editor #682869
    Jordan

    Hey Hamad,

    Thanks for reaching out to us!

    Could you also please provide login details to your site in the private data section. This will allow us to have a closer look at the issue.

    Best regards,
    Jordan

    September 6, 2016 at 10:26 pm in reply to: Problem with mobile #682867
    Jordan

    Hey mewmew21,

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Jordan

    September 6, 2016 at 5:36 pm in reply to: Enfold WPML language switcher : hide unavailable languages ? #682752
    Jordan

    Hi,

    Glad to hear that it works. Feel free to reach out to us again if you have any other questions :)

    Best regards,
    Jordan

    September 6, 2016 at 4:04 pm in reply to: Admin account doesnt load avia toolbuilder #682691
    Jordan

    Hey Arjen007,

    Thanks for reaching out to us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    September 6, 2016 at 4:02 pm in reply to: Text block blank – even though content exists – editing loses previous work #682690
    Jordan

    Hey Brenna,

    Thanks for reaching out to us and for providing a link as well in the private data section.

    However, we are unable to access the page. Could you you please provide us with login credentials to your WordPress dashboard so that we can investigate further.

    Best regards,
    Jordan

    September 6, 2016 at 12:18 am in reply to: theme is not working properly, changes in the overall option do not apply #682385
    Jordan

    Hey KaareKristiansen,

    Sorry for the delayed response.

    Could you please also provide login credentials to your site as well in the private data section, so that we may have a closer look at the issue.

    Best regards,
    Jordan

    September 6, 2016 at 12:10 am in reply to: change properties of main menu (position, height, mouse hover) #682384
    Jordan

    Hey Robby,

    Sorry for the delayed response.

    The best way to assist you is to would be to provide a link to your site in the private data section. You want to have a different menu style for each page and this will require CSS tweaks and that you know the page id of each page you wish to style.

    So send the link and I’ll show you an example of how to change what you want.

    Best regards,
    Jordan

    September 6, 2016 at 12:00 am in reply to: Home Page Button Goes to Other Home Page Option #682383
    Jordan

    Hey jsdevore,

    Thanks for reaching out to us!

    Please try going to Appearance -> Menu and then select the main menu to edit. Look for the Home menu item and try changing it to the Home v3 page you want, or add the page to the menu.

    If that does not help, please provide login details to your site so that we may have a closer look.

    Best regards,
    Jordan

    September 5, 2016 at 11:55 pm in reply to: Elements disappear in my page after I upload!! #682381
    Jordan

    Hey ALCRISOFT,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    September 5, 2016 at 11:54 pm in reply to: problem to instal "Destination folder already exists…. #682380
    Jordan

    Hey essleysin,

    Thanks for reaching out to us!

    Looks like the enfold folder already exists on your site. Can you login to your site via FTP? If so, delte the “enfold” folder at the file path here /srv/www/vhosts/eslleysin.ch/httpdocs/wp-content/themes/enfold/ and try reinstalling the theme.

    Let me know if you need further assistance.

    Best regards,
    Jordan

    September 5, 2016 at 11:44 pm in reply to: Social Icons in the header #682378
    Jordan

    Hey Almudena,

    Glad you figured it out. Feel free to reach out to us again if there is anything else you need :)

    Best regards,
    Jordan

    September 5, 2016 at 11:34 pm in reply to: Widgets contents go away #682376
    Jordan

    Hey TransmittingScience,

    Thanks for reaching out to us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    August 31, 2016 at 8:01 pm in reply to: import demo not working #680301
    Jordan

    Hey Theresa,

    Alternatively demo data can be imported using XML file from Admin > Tools > Import > WordPress
    Make sure to check the option “Download and import file attachments” while importing.

    Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.

    Default demo
    Business Flat
    App Showcase
    Church Demo
    Construction Demo
    Cunsulting Demo
    Gym Demo

    Best regards,
    Jordan

    August 31, 2016 at 8:27 am in reply to: Disable the image of mansonry grill on mobile #679862
    Jordan

    Hi,

    Provide us with the precise link to the element in question, so that we can be able to assist you better. We will be able to inspect the element if given the link.

    Best regards,
    Jordan

    August 31, 2016 at 8:22 am in reply to: Email stopped working. #679860
    Jordan

    Hey tgalati56,

    Thanks for getting in touch with us!

    Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    August 31, 2016 at 8:18 am in reply to: Â all over the place!! since 4.6 upgrade #679859
    Jordan

    Hi,

    Thanks for getting back to me!

    In the WordPress file wp-config.php, you may find the line: define(‘DB_CHARSET’, ‘utf8’). It needs to be define(‘DB_CHARSET’, ‘utf8_general_ci’). That may have been what caused the characters to appear in the first place.

    You can still go through and delete the strange characters using the editor.

    Let me know if you need further assistance.

    Best regards,
    Jordan

    August 31, 2016 at 8:09 am in reply to: Load more button Masonry Blog not working #679858
    Jordan

    Hey KarstenKoehler,

    Thanks for getting in touch with us!

    How many posts do you have? Also could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    August 31, 2016 at 8:05 am in reply to: full page image with clickable links #679855
    Jordan

    Hi,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    August 31, 2016 at 8:03 am in reply to: How to reduce space (margins) between flex_columns #679854
    Jordan

    Hey Elsa,

    Thanks for getting in touch with us!

    Visited the link you provided. Have you already managed to reduce the space? Please see my screenshot in the private data section.

    Best regards,
    Jordan

    August 31, 2016 at 7:59 am in reply to: Comments function not showing up #679852
    Jordan

    Hi,

    Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    August 31, 2016 at 6:52 am in reply to: Turn off #header_main_alternate .container #679825
    Jordan

    Hey zimbo,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 1024px){
.html_header_top.html_header_sticky.html_large.html_bottom_nav_header #main {
    padding-top: 118px;
}
}

    Best regards,
    Jordan

    August 31, 2016 at 6:41 am in reply to: "top header" conflict #679824
    Jordan

    Hey Sadegh,

    You may want to consider switching to the mobile menu sooner or at a higher resolution. Please refer to this post – http://kriesi.at/documentation/enfold/menu-overlaps-logo-on-tablets/ and if that does not help, please see – http://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/

    Let me know if you need further assistance.

    Best regards,
    Jordan

  • Author
    Posts
Viewing 30 posts - 511 through 540 (of 2,122 total)
1 2 3 … 17 18 19 … 69 70 71