Hey lduffin44,

Thanks for reaching out to us!

Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

To increase the wordpress memory limit please access wp-config.php file and add the below line

define('WP_MEMORY_LIMIT', '256M');

For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Or you can contact your service provider and they can do it for you.

Best regards,
Jordan

Hey elvirais,

Unable to access your site as it is in maintenance mode. Could you please provide login details so that we can inspect the menu and assist you further.

Best regards,
Jordan

Hi,

This code has to be placed in the functions.php file of the theme. There is no timeline as yet as to when this will be implemented.

Best regards,
Jordan

Hey PyrexDevelopment,

Thanks for reaching out to us!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

#top .av_header_transparency.av_alternate_logo_active .logo a > img {
    opacity: 1 !important;
}

Best regards,
Jordan

Hey Bravoavas,

Thanks for reaching out to us!

You may need to enable cors on your server. For detail information on enable cors : http://kriesi.at/documentation/enfold/enable-cors/
in case of a non apache server read above to solve the problem.

On Apache Servers :
Add this to your htaccess file (root directory of your installation as “.htaccess” file – without extension!)

<FilesMatch "\.(ttf|otf|woff)$">
<IfModule mod_headers.c>
Header set Access-Control-Allow-Origin "*"
</IfModule>
</FilesMatch>

look here: https://kriesi.at/support/topic/icons-not-showing-data-av_icon-empty/#post-580430

Best regards,
Jordan

Hey pimroll,

Thanks for reaching out to us!

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Jordan

Hey Caiser,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Jordan

Hi Robby,

Very sorry for the delayed response!

I was not able to login to your site. Could you please double check the credentials you sent and let me know as soon as possible when I can login and have a look.

Best regards,
Jordan

Hi,

Glad we could be of help! Feel free to reach out to us again if you require further assistance :)

Best regards,
Jordan

Hey tesseram,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Jordan

Hey morilumi,

Thanks for reaching out to us!

You can add that to the Copyright field under Enfold–>Footer in the theme options. Let me know if that helps.

Best regards,
Jordan

Hey talelie,

Thanks for getting in touch!

1) Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

2) Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

body .avia-tooltip {
    display: none !important;
}

Best regards,
Jordan

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

.page-id-2 h1.main-title.entry-title {
    display: none;
}

main.template-page.content.av-content-small.alpha.units {
    padding-top: 0px !important;
    margin-top: -20px !important;
}

Best regards,
Jordan

Hi Jared,

Glad we could help! Feel free to reach out to us again if you need anything else.

Best regards,
Jordan

Hey gb,

Thanks for reaching out to us!

Before consider reverting to a previous version of your site, allow us to see if we can be able to offer assistance. I replied to your post here – https://kriesi.at/support/topic/help-was-adding-a-page-to-the-menu-and-all-went-crazy/#post-687208

Please respond providing login credentials so that we can have a closer look.

Best regards,
Jordan