Page 73 – Support | Kriesi.at – Premium WordPress Themes

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April 28, 2017 at 7:03 am in reply to: Editing Elements Saved as Templates #784312

John Torvik
Inactive Moderator

Hi,

We`ll investigate it better, for now, replace it individually on each page.

Best regards,
John Torvik

April 28, 2017 at 6:29 am in reply to: 3 columns into 2 columns on smaller screen #784304

John Torvik
Inactive Moderator

Hi,

We glad that your problem was solved :)

Let us if you need some help!

Best regards,
John Torvik

April 28, 2017 at 6:29 am in reply to: New TAB SECTION buggy #784303

John Torvik
Inactive Moderator

Hey Toni Martin,

Please, may you provide us your WP credentials?

Best regards,
John Torvik

April 27, 2017 at 9:54 pm in reply to: Plugin conflict with pagebuilder #784223
John Torvik
Inactive Moderator
Hi,

Just change the code to:
```
@media only screen and (max-width: 482px) {
    .av-layout-tab-inner {
        max-width: 400px;
    }
}
```
P.S: I just changed the 461px by 482px.

Best regards,
John Torvik
April 27, 2017 at 9:53 pm in reply to: Image Showing in Waterfall Tests slowing down loading – from enfold gym demo? #784222

John Torvik
Inactive Moderator

Hey Kyle,

Ive tried to access your link and theres a 500 internal server error, so, this problem may be occurring because of your server or host service.

Best regards,
John Torvik

April 27, 2017 at 9:14 pm in reply to: Mobile Menu #784212

John Torvik
Inactive Moderator

Hey empolis,

I am transferring your ticket to my co-worker that speaks German and he`ll help you better.

Best regards,
John Torvik

April 27, 2017 at 9:12 pm in reply to: UPDATE ENFOLD #784211

John Torvik
Inactive Moderator

Hey Matteo,

I am sorry, but our theme is compatible with the latest WC version, so, may you tell me what`s the problem?

Best regards,
John Torvikx

April 27, 2017 at 9:11 pm in reply to: oi #784209

John Torvik
Inactive Moderator

Hi!

Certo, você pode me passar o seu email?

Cheers!
John

April 27, 2017 at 9:09 pm in reply to: Slider destroyed after last WP update! #784204

John Torvik
Inactive Moderator

Hey Nic_007,

You need to check if your customer is using the latest theme version thats the 4.0.5 and if you arent, just update the theme.

Best regards,
John Torvik

April 27, 2017 at 9:08 pm in reply to: Specific sidebar on post entry? #784203

John Torvik
Inactive Moderator

Hey Drebosio,

You can change the sidebar that you want to use in the right of the page: http://prntscr.com/f1kw2q

Best regards,
John Torvik

April 27, 2017 at 9:05 pm in reply to: background video text overlay vanishes #784202

John Torvik
Inactive Moderator

Hey Justin,

I`ve checked your site and the video is loading normally. May you check it?

Best regards,
John Torvik

April 27, 2017 at 8:44 pm in reply to: Disable Title / Filename Box over Images on Hoover #784192

John Torvik
Inactive Moderator

Hi,

You can try this plugin: https://wordpress.org/plugins/image-title-remove/

Best regards,
John Torvik

April 27, 2017 at 8:42 pm in reply to: LayerSlider loading resources from wrong urls #784191

John Torvik
Inactive Moderator

Hi,

May you provide us your credentials too?

Best regards,
John Torvik

April 27, 2017 at 8:38 pm in reply to: 'Page not found' in ENFOLD #784190

John Torvik
Inactive Moderator

Hey KateStuartDesign,

To fix it, just go to Dashboard > Settings > Permalinks and save the settings.

Best regards,
John Torvik

April 27, 2017 at 8:37 pm in reply to: Text on slideshow responsive #784189

John Torvik
Inactive Moderator

Hey steffschnecke,

Youll need to create the text layer from the MasterSlider because youre using an image with the text, so, this way isn`t possible to have a responsive text.

Best regards,
John Torvik

April 27, 2017 at 8:33 pm in reply to: Replace image overlay icon with another image #784188

John Torvik
Inactive Moderator

Hey dweddell,

Thanks for using our theme!

This is possible, but to do it you`ll need to provide us your website link.

Best regards,
John Torvik

April 27, 2017 at 8:24 pm in reply to: Using Span to align text on mobile phones only #784187
John Torvik
Inactive Moderator
Hi,

You can change the text position with this custom CSS code:
```
 @media only screen and (max-width: 481px) {
    /* For mobiles */
    .av-special-heading-tag {
        position: relative;
        bottom: 255px;
        left: 83px;
    }
}
```
You can change the position just changing the bottom and the left value.

Best regards,
John Torvik
April 27, 2017 at 8:12 pm in reply to: Enfold Child Combo Widget Default Setting #784182

John Torvik
Inactive Moderator

Hi,

May you provide us your website link? This way we can investigate it better.

Best regards,
John Torvik

April 27, 2017 at 8:06 pm in reply to: Enfold Masonry ohne Funktion #784181

John Torvik
Inactive Moderator

Hey Dirk,

I just speak English, so, I translated it and you can try this solution from Isamael: https://kriesi.at/support/topic/masonry-gallery-not-working-2-2/#post-771510

Best regards,
John Torvik

April 27, 2017 at 8:02 pm in reply to: Sending certain posts to subdirectories #784179

John Torvik
Inactive Moderator

Hey gardenstateloans,

I apologize but I am not sure that I understood your question very well. May you explain it better, please?

Best regards,
John Torvik

April 27, 2017 at 8:01 pm in reply to: can't upload demo content #784178

John Torvik
Inactive Moderator

Hey sensiblekaren,

Please, may you provide us your WP credentials? And before it, enable the WP_DEBUG following this article: https://codex.wordpress.org/WP_DEBUG

Best regards,
John Torvik

April 27, 2017 at 7:59 am in reply to: Enfold Theme bug with Widget links and Footer links #783837
John Torvik
Inactive Moderator
Hey onastvar,

Thanks for using our theme :)

I`ve checked your bottom-footer text and I added the p tag with the custom_footer_link class and you need to apply this custom CSS code:
```
.custom_footer_link {
  display: inline-block;
  position: absolute;
  top: 5px;
  right: 292px;
}
```
Now, about the link question, may you explain it better? Ive seen that youre using a custom widget plugin (used in the card images)

Best regards,
John Torvik
April 27, 2017 at 7:44 am in reply to: Unable to add new pages to Megamenu #783834

John Torvik
Inactive Moderator

Hey ivolutionconsulting,

This should help you: http://www.efrennolasco.com/503-error-service-unavailable/

Best regards,
John Torvik

April 27, 2017 at 7:41 am in reply to: Remove "sidebar" on product page #783832

John Torvik
Inactive Moderator

Hi,

We glad that your problem was solved :)

Let us if you need some help!

Best regards,
John Torvik

April 27, 2017 at 7:40 am in reply to: Make fullscreen images scaled differently on mobile #783831
John Torvik
Inactive Moderator
Hey ccyran,

Ive checked your site and youre using a big and only image, so, you have two options:

1) You can show just the man like this http://prntscr.com/f1bo9x using this custom CSS code:
```
@media (max-width: 481px) {
.avia-fullscreen-slider .avia-slideshow[data-image_attachment="fixed"]>ul>li {
  background-position: -103px 0px !important;
}
```
2) You can create an image exclusively to the mobile screens, in this way, you`ll need to create the same image with different dimensions and apply this custom CSS code:
```
@media (max-width: 481px) {
 .avia-fullscreen-slider .avia-slideshow[data-image_attachment="fixed"]>ul>li {
  background-image: url('new_image_link.png') !important;
  bacgrkound-repeat: no-repeat;
 }
}
```
Best regards,
John Torvik
April 27, 2017 at 7:20 am in reply to: Mansonry lightbox doesn't work #783821

John Torvik
Inactive Moderator

Hey Daniel,

First off, thanks for using our theme :)

Please edit a portfolio item then look for Overwrite Portfolio Link setting. Set it to define a custom link. Add the URL of the video or image on Link portfolio item to external URL field.

Best regards,
John Torvik

April 27, 2017 at 7:15 am in reply to: Using Span to align text on mobile phones only #783819

John Torvik
Inactive Moderator

Hi,

I apologize, but may you explain to me how do you want the text position?

Best regards,
John Torvik

April 27, 2017 at 6:30 am in reply to: Hosted Video Not Playing in FullScreen Slider or Colored Sections #783809

John Torvik
Inactive Moderator

Hi,

Ive checked your site and the video is working normally. The WordPress isnt indicated sometimes to upload your own videos, so, this link should help you: http://www.wpbeginner.com/beginners-guide/why-you-should-never-upload-a-video-to-wordpress/

Best regards,
John Torvik

April 26, 2017 at 8:13 am in reply to: Portfolio Category vs. Categories? #783311

John Torvik
Inactive Moderator

Hey danldurall,

I don`t why this item is showing, so, may provide us your WP credentials with the website link to access it?

Best regards,
John Torvik

April 26, 2017 at 8:09 am in reply to: adding a frame #783307

John Torvik
Inactive Moderator

Hey troupdim,

You can add your frame in a text block from the Advanced Layout Builder.

Best regards,
John Torvik
Author

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Viewing 30 posts - 2,161 through 2,190 (of 2,949 total)

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