Page 66 – Support | Kriesi.at – Premium WordPress Themes

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Posts
May 17, 2017 at 6:09 am in reply to: Delay on checkout page after placing order #794642

John Torvik
Inactive Moderator

Hey perfectword,

Please, may you provide us your website link?

Best regards,
John Torvik

May 17, 2017 at 6:02 am in reply to: Avia Builder Won't Load – Site Broken #794637

John Torvik
Inactive Moderator

Hi @racedo,

May you disable all the plugins and check if the problem was solved?

Best regards,
John Torvik

May 17, 2017 at 5:58 am in reply to: Upgrading Coherence Theme previously purchased (2012 05 11 – Version 1.0.3) #794630

John Torvik
Inactive Moderator

Hey dennis tan,

If you got the theme from ThemeForest and have the purchase code, you can download the latest version in the ThemeForest.

Best regards,
John Torvik

May 17, 2017 at 5:53 am in reply to: Add category as a CSS class to "Blog Posts" content element #794627

John Torvik
Inactive Moderator

Hi,

We glad that your problem was solved :)

Best regards,
John Torvik

May 17, 2017 at 5:51 am in reply to: Modal lightbox window not working with WooCommerce Swatches #794625

John Torvik
Inactive Moderator

Hi,

I apologize, but is possible to explain the question with other words? Some screenshots will be great too.

Best regards,
John Torvik

May 17, 2017 at 5:46 am in reply to: Layerslider not showing Background Video #794623

John Torvik
Inactive Moderator

Hey Corina,

We thank you for using our theme :)

Ive tried to access your site with the above credentials and theyre wrong. May you check it?

Best regards,
John Torvik

May 17, 2017 at 4:48 am in reply to: Google maps invisible on screen #794595

John Torvik
Inactive Moderator

Hi,

Please, ensure that you`re following the steps correctly because the issue is: http://prntscr.com/f8pssu

Best regards,
John Torvik

May 17, 2017 at 4:47 am in reply to: how to justify text in text box? #794593

John Torvik
Inactive Moderator

Hey Antonio,

To justify all the items, you`ll need of thumbnails with the same size. Follow an example:

– If you check the size of the first thumbnail, youll see thats 331.45px X 221.06px (this is the size that you`ll need to use in the others thumbnails).

– Now, if you see the second thumbnail, youll see thats 331.45px X 242.13px – here`s the problem, the 20.53px is affecting the alignment.

Best regards,
John Torvik

May 17, 2017 at 4:39 am in reply to: Woocommerce Product page layout, controlling description appearance #794591

John Torvik
Inactive Moderator

Hi,

Let us if you need some help in the future :)

Best regards,
John Torvik

May 15, 2017 at 9:13 am in reply to: Suchergebnisse Schrift Größe ändern #793218

John Torvik
Inactive Moderator

Hi,

We glad that your problem was solved!

Let us if you need some help in the future :)

Best regards,
John Torvik

May 15, 2017 at 8:46 am in reply to: Blog Grid text not shown #793208

John Torvik
Inactive Moderator

Hi,

Please, if you can, is possible to translate your question to English? – This way, other members can answer your question as soon.

Best regards,
John Torvik

May 15, 2017 at 8:45 am in reply to: Enfold vs Woocommerce 3.xx solved ? #793207

John Torvik
Inactive Moderator

Hi,

We glad that your problem was solved!

Let us if you need some help in the future :)

Best regards,
John Torvik

May 15, 2017 at 8:44 am in reply to: Contact form with static e-mail sender and reply-to function #793206

John Torvik
Inactive Moderator

Hey andreasobermeier,

Well, you can use other plugins to accomplish the email function like the Mailchimp..

Best regards,
John Torvik

May 15, 2017 at 8:41 am in reply to: Woocommerce product images to switch on hover and zoom #793205

John Torvik
Inactive Moderator

Hey farzanahmed,

To accomplish it, you`ll need to request a freelancer job through here: kriesi.at/support/enfold-feature-requests/

Best regards,
John Torvik

May 15, 2017 at 8:39 am in reply to: Some translations missing since Woocommerce 3.x #793203

John Torvik
Inactive Moderator

Hi,

Let us if you need some help in the future :)

Best regards,
John Torvik

May 15, 2017 at 8:39 am in reply to: Enfold vs Woocommerce 3.xx solved ? #793202

John Torvik
Inactive Moderator

Hi,

This was fixed in the WooCommerce update, so, ensure that youre using the latest version thats the 3.0.6

Best regards,
John Torvik

May 15, 2017 at 8:38 am in reply to: Password Protected Content #793201

John Torvik
Inactive Moderator

Hi,

As Rikard asked, may you provide to us your WP credentials?

Best regards,
John Torvik

May 15, 2017 at 8:36 am in reply to: Dotted line between blog posts #793199

John Torvik
Inactive Moderator

Hi,

Let us if you need some help in the future :)

Best regards,
John Torvik

May 15, 2017 at 8:35 am in reply to: Social Media Icon Size #793197

John Torvik
Inactive Moderator

Hi Jon,

Just provide us your website link and we`ll provide you the correct code.

Best regards,
John Torvik

May 15, 2017 at 8:33 am in reply to: Enfold vs Woocommerce 3.xx solved ? #793196

John Torvik
Inactive Moderator

Hey Oversberg,

May you give us more details about your question, please?

Best regards,
John Torvik

May 15, 2017 at 8:33 am in reply to: translation of contact form, topbar, socket #793195

John Torvik
Inactive Moderator

Hey MWCBT,

Unfortunately, is not possible to translate the theme without plugins because some text come from WordPress by default and change the core isn`t a good idea.

Best regards,
John Torvik

May 15, 2017 at 8:31 am in reply to: Google Index #793193

John Torvik
Inactive Moderator

Hey adferger1,

I apologize, but I didn`t understand the connection between your problem and our theme. May you explain it better?

Best regards,
John Torvik

May 15, 2017 at 8:28 am in reply to: Title jumping line on easy slider #793192
John Torvik
Inactive Moderator
Hi,

Just add this custom CSS code to solve your problem:
```
.slideshow_align_caption h2 {
  line-height: 113px !important;
}
```
Best regards,
John Torvik
May 15, 2017 at 8:23 am in reply to: Displaying Upsells, Not Related Products #793190

John Torvik
Inactive Moderator

Hi,

So, this means that your problem was solved? If not, provide us your FTP crdentials.

Best regards,
John Torvik

May 15, 2017 at 8:22 am in reply to: Vorschaubilder für Beiträge #793189

John Torvik
Inactive Moderator

Hi,

I apologize, but will be a problem if you translate your ticket to English?

Best regards,
John Torvik

May 15, 2017 at 8:21 am in reply to: Scroll landing page section with no logo dispaly #793188

John Torvik
Inactive Moderator

Hi,

Just to give us a freedom to test many custom codes, may you provide us your WP credentials?

Best regards,
John Torvik

May 15, 2017 at 8:20 am in reply to: Tab Content in Layout Element pushing text on subsequent tabs down #793187
John Torvik
Inactive Moderator
Hey D579L,

I`ve answered you in the other ticket, but I can repeat the answer.

To solve your problem, just add this custom CSS code:
```
.av-layout-tab {
 vertical-align: text-top !important;
}
```
Best regards,
John Torvik
May 15, 2017 at 8:19 am in reply to: Tab Section mobile view #793186
John Torvik
Inactive Moderator
Hi,

To solve your problem, just add this custom CSS code at the Quick CSS field:
```
.av-layout-tab {
 vertical-align: text-top !important;
}
```
Best regards,
John Torvik
May 15, 2017 at 8:13 am in reply to: Enfold Widget – upcomming Events #793184

John Torvik
Inactive Moderator

Hi,

To have this modification is necessary to request a freelancer through this link: kriesi.at/contact/customization

Best regards,
John Torvik

May 13, 2017 at 7:55 am in reply to: Blurry pictures Woocommerce #792671

John Torvik
Inactive Moderator

Hey AnneliesUL,

This link should help you: https://docs.woocommerce.com/document/fixing-blurry-product-images/

Best regards,
John Torvik
Author

Posts

Viewing 30 posts - 1,951 through 1,980 (of 2,949 total)

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