Page 61 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 1,801 through 1,830 (of 2,949 total)

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Posts
May 31, 2017 at 5:51 am in reply to: Avia Layout Acting Weird #801806

John Torvik
Inactive Moderator

Hey cvan,

May you provide us some screenshot about the problem?

Best regards,
John Torvik

May 31, 2017 at 5:50 am in reply to: Remove masonry footer information #801805

John Torvik
Inactive Moderator

Hi,

I am seeing the problem now and I`ve tried to access your dashboard, but the credentials are wrong. May you provide us new credentials?

Best regards,
John Torvik

May 31, 2017 at 5:39 am in reply to: Portfolio Grid displays some items more than once—some not at all #801803

John Torvik
Inactive Moderator

Hi,

Try to disable all the plugins and check if the problem existing.

Best regards,
John Torvik

May 31, 2017 at 5:37 am in reply to: Slow Website #801802

John Torvik
Inactive Moderator

Hey Chris,

1. Optimize all images with AI/Photoshop before uploading to server ‘save as web safe’ jpg.

2. Once all images are on the website, optimize with www optimizer plugin twice 1hr 10mins apart.

3. Install wp-smushit run once to remove jpeg extra data then uninstall.

4. Use BWP minify plugin to minify scripts and stylesheets, you can also use W3 Total Cache’s minify settings but we use BWP for Enfold.

5. Install W3 Total Cache or WP-Super cache, select all recommended settings.

6. Log out your website, visit every page at least once to create super cache files.

7. Join Cloudflare setup your website on their CDN, Choose options: Full CDN Optimisation save then activate purge files. Once done log out.

8. Have a cup of coffee.

9. Visit your site after 20 minutes or so.

10. Don’t forget to smile.

Best regards,
John Torvik

May 31, 2017 at 5:34 am in reply to: Undefined Index Help #801801

John Torvik
Inactive Moderator

Hi,

May you provide to us your WP credentials?

Best regards,
John Torvik

May 31, 2017 at 5:34 am in reply to: Open a lightbox with iframe using a button element or a button in slideshow? #801800

John Torvik
Inactive Moderator

Hi,

You need to install this plugin: https://wordpress.org/plugins/wp-magnific-popup/

Best regards,
John Torvik

May 31, 2017 at 5:33 am in reply to: website uses the template (Enfold) stolen from the internet. #801799

John Torvik
Inactive Moderator

Hi,

Here`s the Envato support link: https://help.market.envato.com/hc/en-us

Best regards,
John Torvik

May 31, 2017 at 5:30 am in reply to: Tab Section Not Working #801797

John Torvik
Inactive Moderator

Hi,

I`ve checked your site and the youtube video is working normally.

Best regards,
John Torvik

May 31, 2017 at 5:28 am in reply to: Menü auf Startseite sofort sichtbar #801795

John Torvik
Inactive Moderator

Hey else_elsensen,

I`ll assign your question to my co-worker that speaks German.

Best regards,
John Torvik

May 31, 2017 at 5:27 am in reply to: Blog not presenting correctly #801794

John Torvik
Inactive Moderator

Hey phausner,

Follow the answers for your questions:

1.
– Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
– Go to Settings > Media
– Change the thumbail image size (increase its width / height).
– Regenerate the thumbnails by clicking the button at the bottom.

2. This isn`t possible with our theme by default, but you can hire some freenlancer to do this.

3. I didn`t understand your question, may you explain it again?

4. They`re appearing in the single post at bottom.

Best regards,
John Torvik

May 31, 2017 at 5:18 am in reply to: Shrink Fullscreen Slider on Mobile #801788

John Torvik
Inactive Moderator

Hey ccyran,

This plugin should help you: https://wordpress.org/plugins/adaptive-images/

Best regards,
John Torvik

May 31, 2017 at 5:16 am in reply to: Product slider #801785

John Torvik
Inactive Moderator

Hey Jennifer,

Please, I do not have sure about your question, may you explain it better?

Best regards,
John Torvik

May 31, 2017 at 5:10 am in reply to: Adjustments to the blog layouts #801784

John Torvik
Inactive Moderator

Hi,

Try to add the !important after each rule provided by Basilis.

Best regards,
John Torvik

May 31, 2017 at 5:09 am in reply to: Hiding bread crumb title , can't hide comma #801783

John Torvik
Inactive Moderator

Hi,

Please, to check the site is necessary of the password to unblock the site.

Best regards,
John Torvik

May 31, 2017 at 5:04 am in reply to: LayerSlider Update #801780

John Torvik
Inactive Moderator

Hey wagdesign,

To update the LayerSlider, you need to update the Enfold to the latest version.

Best regards,
John Torvik

May 31, 2017 at 5:03 am in reply to: Remove masonry footer information #801779

John Torvik
Inactive Moderator

Hi,

I cant reproduce this problem because Ive visited the site and all is working normally. Which browser are you using?

Best regards,
John Torvik

May 31, 2017 at 5:01 am in reply to: Blog display like 'blog modern' demo #801778

John Torvik
Inactive Moderator

Hey andrea,

I can check some settings in your Dash, but to do it, you need to provide me your WP credentials.

Best regards,
John Torvik

May 31, 2017 at 4:59 am in reply to: Blog Customizations and Header Problems #801776

John Torvik
Inactive Moderator

Hey michellerunge,

I`ve seen that your site is in Portuguese and I speak this language because I am living in Brazil. Do you prefer that I help you in Portuguese or English?

Best regards,
John Torvik

May 31, 2017 at 4:56 am in reply to: How to modify magazine immages size #801775

John Torvik
Inactive Moderator

Hey viaggiareverde,

Thanks for using our theme!

To help you better, could you provide your website page link about your question?

Best regards,
John Torvik

May 31, 2017 at 4:55 am in reply to: Link in catalogue element #801774

John Torvik
Inactive Moderator

Hey Maw87,

Please, to check your problem better, could you provide your website link?

Best regards,
John Torvik

May 31, 2017 at 4:53 am in reply to: issues related to search bar #801773

John Torvik
Inactive Moderator

Hi,

Thanks for sharing the solution :)

Best regards,
John Torvik

May 30, 2017 at 7:45 am in reply to: hreflang #801383

John Torvik
Inactive Moderator

Hey pankaj_mangal,

You can check it here: https://wpml.org/documentation/support/adding-hreflang-wordpress/

Best regards,
John Torvik

May 30, 2017 at 7:38 am in reply to: Searcher on the center of the top menu #801380

John Torvik
Inactive Moderator

Hey Rosa Moliner Gilberga,

Please, first of all, I`d like to ask you that provide your website link.

Best regards,
John Torvik

May 30, 2017 at 7:36 am in reply to: Open Sans Regular 400 now looks like Thin 300 on client's websites #801379

John Torvik
Inactive Moderator

Hi,

Ensure that you aren`t using some cache plugin that usually the reason for these problems.

Best regards,
John Torvik

May 30, 2017 at 7:33 am in reply to: Easy slider issue #801378

John Torvik
Inactive Moderator

Hi,

I`ve checked your site and the images are appearing normally – check it here: http://prntscr.com/fdobhx

Best regards,
John Torvik

May 30, 2017 at 7:25 am in reply to: LayerSlider size issue #801375

John Torvik
Inactive Moderator

Hi,

Please, to have sure about this problem, would you provide us some screenshots?

Best regards,
John Torvik

May 30, 2017 at 7:22 am in reply to: 404 error on blog pagination #801374

John Torvik
Inactive Moderator

Hi,

Are you having some problem yet?

Best regards,
John Torvik

May 30, 2017 at 7:21 am in reply to: Enfold Theme #801373

John Torvik
Inactive Moderator

Hey Bernhard Pellny,

Follow the answers for your questions:

1. We recommend the WPML for translate and set the German as the primary language in your site. You can see this plugin here: https://wpml.org/documentation/theme-compatibility/enfold/

2. There`s this plugin for this: https://br.wordpress.org/plugins/woocommerce-germanized/

3. Here`s another plugin to accomplish this: https://woocommerce.com/products/currency-converter-widget/?_ga=2.228282004.802166909.1496121659-1035963672.1493612996

Best regards,
John Torvik

May 30, 2017 at 12:59 am in reply to: Logo width issue #801320
John Torvik
Inactive Moderator
Hi,

To solve your problem, just add these custom CSS code:
```
  .logo img {
     width: 300px;
     height: 138px !important;
     max-height: 138px !important;
  } 

  .av-logo-container {
    height: 116px !important;
  }
```
Best regards,
John Torvik
May 30, 2017 at 12:54 am in reply to: Mobile vs. PC Display #801319

John Torvik
Inactive Moderator

Hi,

Can you made the same image, but with 414px X 400px ?

Best regards,
John Torvik
Author

Posts

Viewing 30 posts - 1,801 through 1,830 (of 2,949 total)

← 1 2 3 … 60 61 62 … 97 98 99 →