Forum Replies Created
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Hey softprinciples,
Unfortunately, isn’t possible to know if you’ll have or not some problem. Update the theme and if there’s some problem, our team will help you normally.
Best regards,
John TorvikHey apsu,
When you’re using the Child Theme, you just need to follow this article: http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
Best regards,
John TorvikHey cpetrie2001,
You can try to add this custom CSS code:
.sub-menu { visibility: visible !important; }Best regards,
John TorvikHi,
Please, if you provide to us some screenshot about this problem – this way, we can help you faster. And please, disable all the plugins to check if there’s some conflict.
Best regards,
John TorvikHey web6s,
Thanks for using our theme :)
This article ought help you: https://docs.woocommerce.com/document/exclude-a-category-from-the-shop-page/
Best regards,
John TorvikHi,
This article ought to help you: https://docs.woocommerce.com/document/fixing-blurry-product-images/
Best regards,
John TorvikHey CM Architects,
I’ve tried to access your site, but I can’t because of this problem: http://prntscr.com/fgu67r
Best regards,
John TorvikHey likegluelikecrew,
Thanks for using our theme!
To solve this, just check this article: https://docs.woocommerce.com/document/fixing-blurry-product-images/
Best regards,
John TorvikHey VJLoops-GT,
Usually, this is caused by a memory problem, but to have sure about it, I’ll need that you provide to me your website link and the WP credentials.
Best regards,
John TorvikHi,
You can try to disable all the plugins and check if there’s some conflict. If this worked, enable one plugin by one and find the problem.
Best regards,
John TorvikHi,
This thread is old, so, is necessary that you have sure about the theme version and plugins.
Best regards,
John TorvikHi,
As Rikard said, the best way to be followed is uploading your video to the Youtube or Vimeo. You can check this article: http://www.wpbeginner.com/beginners-guide/why-you-should-never-upload-a-video-to-wordpress/
Best regards,
John TorvikHey svierk,
This answer ought to help you: https://kriesi.at/support/topic/wpml-automatically-in-top-header/#post-352682
Best regards,
John TorvikHi,
I understand that you need of three links (anchor to another site) in the header and the above link that I provided will help you to add the custom buttons at the header.
Best regards,
John TorvikHi,
We need to check this better and to do it, you need to provide the website link, please.
Best regards,
John TorvikHey dominiquehurley,
This is the Enfold Shop demo: http://kriesi.at/themes/enfold-shop/ and you can check another demos here: http://kriesi.at/themes/enfold-overview/
Best regards,
John TorvikHi,
This file is located in enfold/framework/js folder – but don`t forget that is necessary to use the child theme following this article: kriesi.at/documentation/enfold/using-a-child-theme/
Best regards,
John TorvikHi,
Ensure that you`re using the latest version of the Woocommerce and try to disable all the plugins and check if there are some problem yet.
Best regards,
John TorvikHey Zinizilla,
Thanks for getting in touch, but I am assigning your ticket to my co-worker that speak German.
Best regards,
John TorvikHey Thomas,
Thanks for using our theme :)
Follow the answers:
1.Burger menu option is only available when you choose “Logo right, menu left” or “Logo left, menu right” (first two) options in Enfold theme options > Header :)
2. This article ought to help you: http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/
Best regards,
John TorvikHi,
To investigate it, may you provide to us new credentials because the another aren`t working.
Best regards,
John TorvikHey ddagraphics,
To accomplish this, you`ll need to request a custom job through this link: kriesi.at/contact/customization
Best regards,
John TorvikHi,
You can disable the Enfold and check if there`s the same problem – this way, we can have if the theme is causing this problem.
Best regards,
John Torvik
