Page 41 – Support | Kriesi.at – Premium WordPress Themes

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July 27, 2017 at 9:53 am in reply to: Main menu overlaps logo on iPad (portrait mode) #830525

John Torvik
Inactive Moderator

Hey bpernalete,

Please, may you provide to us your website link and the WP and FTP credentials

Best regards,
John Torvik

July 27, 2017 at 9:52 am in reply to: Logo area background image not showing #830524

John Torvik
Inactive Moderator

Hey brettb112,

Check if there`s any plugin conflict and your PHP memory limit.

Best regards,
John Torvik

July 27, 2017 at 9:51 am in reply to: Enfold version 3.1.1 #830523

John Torvik
Inactive Moderator

Hey smitchell,

As you didnt use the Child theme, youll copy all the custom code manually.

Best regards,
John Torvik

July 27, 2017 at 9:20 am in reply to: Disable Element preview #830515

John Torvik
Inactive Moderator

Hey fanlokbun,

You can find it on the Enfold Theme Options after the update the theme to 4.1 +.

Best regards,
John Torvik

July 27, 2017 at 9:19 am in reply to: Portfolio rendering issue on Windows 10, Chrome #830514

John Torvik
Inactive Moderator

Hey psstudiosinc,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

July 27, 2017 at 9:18 am in reply to: Caption Position and framed brightness #830513

John Torvik
Inactive Moderator

Hey elctowson,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

July 26, 2017 at 10:02 am in reply to: Change size of footer font and menu font #830061

John Torvik
Inactive Moderator

Hi,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Best regards,
John Torvik

July 26, 2017 at 10:02 am in reply to: menu is not working after upgrade #830060

John Torvik
Inactive Moderator

Hey mm256,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Best regards,
John Torvik

July 26, 2017 at 10:00 am in reply to: Manychat Install Script #830059

John Torvik
Inactive Moderator

Hey alexbanaga,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Best regards,
John Torvik

July 26, 2017 at 10:00 am in reply to: if use enfold child theme, will it have bad effects on the SEO? #830058

John Torvik
Inactive Moderator

Hey YongyanLi,

No, use the Child theme is very recommended.

Best regards,
John Torvik

July 26, 2017 at 9:57 am in reply to: Internet Explorer and Enfold Gym #830056

John Torvik
Inactive Moderator

Hey adminaws123,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

July 26, 2017 at 9:55 am in reply to: White line under grid section images #830055

John Torvik
Inactive Moderator

Hey xansdesign,

I have checked your site, but I couldn`t see it. Can you send some screenshot?

Best regards,
John Torvik

July 26, 2017 at 9:51 am in reply to: After updating theme, WP-Admin Backend inaccessible/500 Error #830052

John Torvik
Inactive Moderator

Hey vichs,

You can follow this article: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Best regards,
John Torvik

July 26, 2017 at 9:49 am in reply to: Upgrade from Version: 2.1 to Latest Version #830049

John Torvik
Inactive Moderator

Hey jefftawater,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

July 26, 2017 at 9:47 am in reply to: CSS for audio overlay in Enfold? #830047

John Torvik
Inactive Moderator

Hey tech0bserver,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Best regards,
John Torvik

July 26, 2017 at 9:42 am in reply to: How to add preview thumbnail image to custom post types #830041

John Torvik
Inactive Moderator

Hey sunworx,

You`ll need to hire a freelance to accomplish it.

Best regards,
John Torvik

July 26, 2017 at 9:40 am in reply to: Mobile 'burger' menu displays on desktop after update #830039

John Torvik
Inactive Moderator

Hi,

You are welcome!

Best regards,
John Torvik

July 26, 2017 at 9:39 am in reply to: Incorrect Breadcrumbs in archive pages #830038

John Torvik
Inactive Moderator

Hey Ayumi,

You can adjust the permalinks at Dashboard.

Best regards,
John Torvik

July 26, 2017 at 9:39 am in reply to: Header logo position goes down #830036

John Torvik
Inactive Moderator

Hey kusumasa,

I have checked your site and the logo is normal. Could you share with us some screenshot?

Best regards,
John Torvik

July 26, 2017 at 9:36 am in reply to: Drag and drop feature not working #830035

John Torvik
Inactive Moderator

Hey TBACP,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Best regards,
John Torvik

July 26, 2017 at 9:36 am in reply to: header questions (social icons and menu buttons) #830034

John Torvik
Inactive Moderator

Hey lzevon,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

July 26, 2017 at 9:33 am in reply to: Images in the bottom bar or footer? #830032

John Torvik
Inactive Moderator

Hi,

You are welcome!

Best regards,
John Torvik

July 26, 2017 at 9:33 am in reply to: Dropdown Menu in Burger/Mobile Menu Navigation not working #830031

John Torvik
Inactive Moderator

Hey riberomarcos,

I have tried to access your dashboard, but the credentials are wrong. Could you check it again?

Best regards,
John Torvik

July 26, 2017 at 9:28 am in reply to: Duplicate tab conflict with woocommerce product enquiry plugin #830024

John Torvik
Inactive Moderator

Hey vichs,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Best regards,
John Torvik

July 26, 2017 at 9:28 am in reply to: enfold + secondary menu #830023

John Torvik
Inactive Moderator

Hey istaring,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Best regards,
John Torvik

July 26, 2017 at 9:26 am in reply to: Mobile Menu Missing #830020

John Torvik
Inactive Moderator

Hey DROR,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

July 26, 2017 at 9:25 am in reply to: Set audio background #830019

John Torvik
Inactive Moderator

Hey unicaweb,

Our theme doesn’t include it by default. So, you can try to find some plugin to do it.

Best regards,
John Torvik

July 26, 2017 at 9:24 am in reply to: Image Color Overlay on Mobile & Safari Display Issues #830017

John Torvik
Inactive Moderator

Hey mverloh,

First off, try to clear your cache and disable all the plugins.

Best regards,
John Torvik

July 26, 2017 at 9:22 am in reply to: Avia builder not loading #830016

John Torvik
Inactive Moderator

Hey Nicolas,

Try to disable all the plugins and check if there`s any problem yet.

Best regards,
John Torvik

July 26, 2017 at 9:20 am in reply to: WooCommerce Product descriptions does not appear anymore #830014

John Torvik
Inactive Moderator

Hey 4ward4x4,

Just increase the memory limit following this article: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

Best regards,
John Torvik
Author

Posts

Viewing 30 posts - 1,201 through 1,230 (of 2,949 total)

← 1 2 3 … 40 41 42 … 97 98 99 →