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Hey hookedonweb,
To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
Best regards,
John TorvikHey PhatJ,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Best regards,
John TorvikHi,
Please, can you create a new thread with the details of your problem?
Best regards,
John TorvikHey sdsitetechdotcom,
If you disable the Enfold theme, this error persist yet?
Best regards,
John TorvikHi,
Please, the credentials are temporary – this way we team can check the problem faster.
Best regards,
John TorvikHi,
I have tried the credentials and they`re not working, could you check?
Best regards,
John TorvikAugust 1, 2017 at 8:59 am in reply to: Problem using Enfold with "Photography Portfolio Demo" layout in mobile #832680Hey newebs,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Best regards,
John TorvikHi,
Please, may you provide to us your website link and the WP and FTP credentials?
Best regards,
John TorvikJuly 30, 2017 at 7:06 am in reply to: Different LOGO on different pages base on Slug parentship #831711Hey longlife0428,
Please, may you provide to us your website link and the WP and FTP credentials?
Best regards,
John TorvikHey JeffreyMailoa,
Please, may you provide to us your website link and the WP and FTP credentials?
Best regards,
John TorvikHi,
Try to check if there
s some plugin conflict disabling all of them - because I can
t see the post at the sidebar left.Best regards,
John TorvikHey Loining,
Please, may you provide to us your website link and the WP and FTP credentials?
Best regards,
John TorvikHey Heathcliffe,
Please, may you provide to us your website link and the WP and FTP credentials?
Best regards,
John TorvikHi,
Our team is working on that to future updates.
Best regards,
John TorvikHey Rudy,
Of course :)
Best regards,
John TorvikHi,
Please, can you check the credentials again?
Best regards,
John TorvikHey fellsys,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Best regards,
John TorvikJuly 30, 2017 at 6:24 am in reply to: Why is "Product Archive" the tab name and FB Share name for my Shop? #831691Hey onspring,
Please, may you provide to us your website link and the WP and FTP credentials?
Best regards,
John TorvikHi,
You are welcome!
Best regards,
John TorvikHi,
Can you send to us some screenshot about the problem?
Best regards,
John TorvikHi,
I have tried to access the credentials and they`re not working.
Best regards,
John TorvikJuly 30, 2017 at 6:20 am in reply to: Mobile Logo – size reduction also scales down shrinked logo #831685Hey Neverlands,
Please, may you provide to us your website link and the WP and FTP credentials?
Best regards,
John TorvikHi,
I have tried to access your dashboard and the credentials are wrong.
Best regards,
John TorvikHey Cyphr,
I have checked your site and the order is: TEXT -> IMAGE – > TEXT -> IMAGE.
Best regards,
John TorvikHey THP,
Can you tell me where is the thin border?
Best regards,
John TorvikHey Jason,
Try to increase your PHP memory limit: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/
Best regards,
John TorvikHey THP,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Best regards,
John Torvik -
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