Forum Replies Created
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AuthorPosts
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August 28, 2017 at 8:13 am in reply to: Burger Menu "Display submenu items on click" not allowing submenu items to show #844714
Hey hikestgeorge,
Thanks for using our product!
I checked your site and the sub-menu are showing normally on mobile devices – I tested it from an Iphone 7 plus and all looks normal.
Best regards,
John TorvikHi,
To make the menu small and sticky on mobile is necessary to hire a freelance to accomplish that.
Best regards,
John TorvikHi,
Thanks for using our product :)
I have checked your site and there`s a media query displaying none the social icons on mobile devices, so, just add this custom CSS code at Enfold Theme Options > General Styling > Quick CSS
@media only screen and (max-width: 479px) { .responsive #top #wrap_all #header .social_bookmarks { display: block !important; } }
This way, you`ll see the icons normally.
Best regards,
John TorvikAugust 28, 2017 at 8:04 am in reply to: 1024 × 768 Large Tablet (landscape) size issue responsive #844711Hey johnfelipe,
To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
Best regards,
John TorvikHey Nathan,
I have checked that you`re talking about the WC check out and to create and edit the custom fields is necessary to follow up this article: https://docs.woocommerce.com/document/tutorial-customising-checkout-fields-using-actions-and-filters/
Or hiring a freelance to accomplish it.
Best regards,
John TorvikHi,
I have tried to access your dashboard and the credentials are wrong. Can you check it?
Best regards,
John TorvikHey Kyle,
It`s a notice, so, you can disable the WP_DEBUG to hide it, but you can share with us your website link and the WP credentials in a secure note.
Best regards,
John TorvikHey maggie8741,
To works better, you can replace the image enabling the custom class here: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ and add a custom code like here:
@media screen and (max-width: 769px) { #yourCustomClass { background-image: url('IMAGE URL'); } }
Best regards,
John TorvikHey shazm79,
Ensure that you`re following these steps: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/
Best regards,
John TorvikHey sublime5o,
To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
Best regards,
John TorvikHey wing911207,
We are glad that your problem was solved :)
Best regards,
John TorvikHey michalik01,
As they are warnings, you can disable your WP_DEBUG or try to disable all the plugins to check if there is a plugin conflict.
Best regards,
John TorvikOlá,
Eu falo português e creio que será mais confortável e prático solucionar seu problema em PT-BR mesmo.
Primeiramente, muito obrigado por usar nosso tema.
Sobre o seu problema, preciso que você crie um usuário temporário e forneça essas credenciais em uma “private content” para eu checar melhor.
Obrigado,
John TorvikAugust 24, 2017 at 6:33 am in reply to: Header Widget Above Menu Aligned Right – Create Space between Widget and Menu #843355Hey Eleina_Shinn,
Thank you for writing in!
I have tried to access your dashboard, but the above credentials are wrong.
Best regards,
John TorvikAugust 24, 2017 at 6:23 am in reply to: How can I get the Masonry Gallery element to behave? #843354Hi,
First off, you can try to check if there are any plugin conflicting with our theme disabling all of them and clear your cache after the update because is strange that this problem only happens in the Firefox.
Best regards,
John TorvikAugust 24, 2017 at 6:21 am in reply to: How can I make the arrows into links on my icon lists? #843353Hey jesscook7,
I have checked your site and I could not find the sub-menu with the icons list. Can you tell me where is it?
Best regards,
John TorvikAugust 23, 2017 at 8:52 am in reply to: Theme Demo Import just Published Posts & Emailed all my subscribers #842926Hey rosewoodva,
Please, can you explain your question with more details?
Best regards,
John TorvikHey aaholguin28,
To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
Best regards,
John TorvikHey Charlotte,
This is possible adding a custom CSS code, but to do it, you`ll need to provide us your website link, please :)
Best regards,
John TorvikHi,
The credentials and website link will be essential to check this issue closer. You can use this plugin to help you: https://wordpress.org/plugins/temporary-login-without-password/
Best regards,
John TorvikHey jessicat_agcreative,
Our theme provides just the ajax or lightbox option yet, so, to accomplish it, you`ll need to hire a freelance.
Best regards,
John TorvikHi,
We are glad that your problem was solved!
Best regards,
John TorvikHey KlausW,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Best regards,
John TorvikHey fumsel,
To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
Best regards,
John TorvikAugust 23, 2017 at 5:18 am in reply to: Different background-color contactform on different pages #842855Hey erwin_m,
You can change the color, you can add this custom code:
.page-id-11 input, .page-id-11 textarea { background-color: red !important; }
Best regards,
John TorvikHey Angelo,
Please, may you provide to us your website link and the WP and FTP credentials?
Best regards,
John TorvikAugust 23, 2017 at 5:12 am in reply to: Shortcodes NOT fully working with default WordPress editor #842853Hey midudek1,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Best regards,
John TorvikHi,
No! The theme is purchased one time :) Just the support needs to be renovated.
Best regards,
John TorvikHey fabriziorocco99,
To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
Best regards,
John Torvik -
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