Page 2 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 31 through 60 (of 2,949 total)

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January 25, 2018 at 6:43 am in reply to: LayerSlider not showing after Migration #902620

John Torvik
Inactive Moderator

Hi,

Please, can you tell us how to reproduce this “the imported sliders are not showing up” problem?

Best regards,
John Torvik

January 25, 2018 at 6:38 am in reply to: keep submenu open with burger menu #902615

John Torvik
Inactive Moderator

Hey chrishilli,

Please, could you explain your question better? I am not sure if I understood it very well.

Best regards,
John Torvik

January 25, 2018 at 6:34 am in reply to: Woo variation images and lightbox #902611

John Torvik
Inactive Moderator

Hey lzevon,

Please, provide us some URL examples and this way, we can check it better.

Best regards,
John Torvik

January 25, 2018 at 6:30 am in reply to: burger menu line color on different pages #902608

John Torvik
Inactive Moderator

Hey chrishilli,

You can add the !important property after the CSS rules and check if this is working.

Best regards,
John Torvik

January 25, 2018 at 6:22 am in reply to: iFrame embedded blogpage not responsive on mobile #902599

John Torvik
Inactive Moderator

Hi,

Please, could you send some screenshots of the issue?

Best regards,
John Torvik

January 22, 2018 at 5:13 am in reply to: Adding additional text to ENFOLD's breadcrumbs? #900584

John Torvik
Inactive Moderator

Hey Chris,

I found this thread that can help you: https://kriesi.at/support/topic/adding-text-to-the-breadcrumbs-of-the-category-and-tag-archive-pages/#post-124362

Best regards,
John Torvik

January 22, 2018 at 5:11 am in reply to: No se cargan las fotos de las variaciones de un artículo en WooCommerce #900581

John Torvik
Inactive Moderator

Hey macccom,

Please, check if there are any plugin conflict disabling all and checking this again and ensure that you’re using the latest Enfold and Woocommerce version.

Best regards,
John Torvik

January 22, 2018 at 5:07 am in reply to: Change url of akkordeon (toggle id), smaller logo on mobile #900576

John Torvik
Inactive Moderator

Hey woelf68,

Please, provide us your WordPress credentials?

Best regards,
John Torvik

January 22, 2018 at 5:05 am in reply to: Favicon #900573

John Torvik
Inactive Moderator

Hey codecreative,

Please, if you’re using any cache plugin, disable it and clear all the cache after the favicon changes process.

Best regards,
John Torvik

January 22, 2018 at 5:04 am in reply to: FacetWP with page height #900571

John Torvik
Inactive Moderator

Hey (Email address hidden if logged out) ,

Please, can you send to us a screenshot of this problem?

Best regards,
John Torvik

January 22, 2018 at 5:03 am in reply to: update 4.2.1 not working #900570

John Torvik
Inactive Moderator

Hi,

Please, can you provide us your WP credentials?

Best regards,
John Torvik

January 22, 2018 at 5:00 am in reply to: Cannot get Transparent Header to work no matter what I do. #900569

John Torvik
Inactive Moderator

Hey advancedcms,

Please, can you check if the above credentials are working?

Best regards,
John Torvik

January 22, 2018 at 4:54 am in reply to: How to change top menu font color? #900566

John Torvik
Inactive Moderator

Hey scampbase,

Please, provide us your WP credentials and we can teach you!

Best regards,
John Torvik

January 22, 2018 at 4:51 am in reply to: Header elements question #900562

John Torvik
Inactive Moderator

Hey advancedcms,

Please, can you check the credentials? I tried to access and the user or password is wrong.

Best regards,
John Torvik

January 22, 2018 at 4:23 am in reply to: Fatal Error after Theme Update #900547

John Torvik
Inactive Moderator

Hey Corina,

This is a bug and our developer’s team have already found it – as a temporary workaround, replace public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-parser.class.php file with this one – https://www.dropbox.com/s/ld5iiaivyaspw50/shortcode-parser.class.php?dl=0 via FTP

Best regards,
John Torvik

January 19, 2018 at 7:00 am in reply to: Update #899538

John Torvik
Inactive Moderator

Hey Nathalie44,

All Enfold updates include bug fixes and new features, you can check the backlog at the Enfold page in the ThemeForest and check this guide to update it: https://kriesi.at/archives/the-complete-guide-to-updating-enfold – but remember that the update is not mandatory.

Best regards,
John Torvik

January 19, 2018 at 6:50 am in reply to: Changing the colors and font types #899535

John Torvik
Inactive Moderator

Hey leZ,

Please, share your website link and WP credentials.

Best regards,
John Torvik

January 19, 2018 at 6:49 am in reply to: Enfold's Contact Form- Send only checked checkboxes on mail. #899534

John Torvik
Inactive Moderator

Hey mybusiness360,

Please, share with us your website link and WP credentials. If you’re using a third-party plugin, contact your team asking support for this.

Best regards,
John Torvik

January 19, 2018 at 6:47 am in reply to: Search form not as dropdown? #899533

John Torvik
Inactive Moderator

Hey Dedagroup,

Please, you need to hire a freelancer to modify the CORE and make these changes.

Best regards,
John Torvik

January 19, 2018 at 6:46 am in reply to: add fast "add to cart" #899532

John Torvik
Inactive Moderator

Hey afektomer,

Please, can you explain your question with more details?

Best regards,
John Torvik

January 19, 2018 at 6:45 am in reply to: Button produces variable #899529

John Torvik
Inactive Moderator

Hey at-elier,

Please, could you explain your problem better?

Best regards,
John Torvik

January 19, 2018 at 6:41 am in reply to: The Fullwidth Easy Slider not working #899528

John Torvik
Inactive Moderator

Hey alsonjonsolutions,

Please, can you check the credentials? I tried to access it, but they are wrong.

Best regards,
John Torvik

January 19, 2018 at 6:41 am in reply to: Image Coloured Caption on Hover #899527

John Torvik
Inactive Moderator

Hey xuamox,

Please, share with us your website link and the WP credentials.

Best regards,
John Torvik

January 19, 2018 at 6:30 am in reply to: Featured image dimensions #899522

John Torvik
Inactive Moderator

Hey jgeorge64uk,

The default by WordPress is 1024×1024

Best regards,
John Torvik

January 19, 2018 at 6:27 am in reply to: Contact form Align, Catalogue #899520

John Torvik
Inactive Moderator

Hey pddcoms,

Please, provide us your WP credentials?

Best regards,
John Torvik

January 19, 2018 at 6:22 am in reply to: Analytics Event tracking in whatsapp link #899516

John Torvik
Inactive Moderator

Hey Diego,

Please, it is not included in our support scope, you need to hire a freelancer to accomplish this.

Best regards,
John Torvik

January 19, 2018 at 6:21 am in reply to: spans are being added in the #899515

John Torvik
Inactive Moderator

Hey ccupcps,

Unfortunately, our theme is not compatible with all the plugins, but I can report your issue and our developer will check it :)

Best regards,
John Torvik

January 19, 2018 at 6:19 am in reply to: Menu design #899514

John Torvik
Inactive Moderator

Hey onedesignprint,

This is not included in our support scope. Please, hire a freelancer to accomplish this.

Best regards,
John Torvik

January 19, 2018 at 6:18 am in reply to: Open custom link from masonry gallery on lightbox #899513

John Torvik
Inactive Moderator

Hey oldemar666,

Please, can you share your WP crendentials?

Best regards,
John Torvik

January 19, 2018 at 6:15 am in reply to: Instagram not working #899509

John Torvik
Inactive Moderator

Hey xansdesign,

Please, check if there are any plugin conflict disabling all and enabling one by one, if the issue persists, provide us the WP credentials.

Best regards,
John Torvik
Author

Posts

Viewing 30 posts - 31 through 60 (of 2,949 total)

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