Page 10 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 271 through 300 (of 2,949 total)

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Posts
November 23, 2017 at 6:59 am in reply to: Included: Future updates #880604

John Torvik
Inactive Moderator

Hey thorntonp72,

To check the updates go to Dashboard > Updates > Check updates button and you will see the latest version available there.

Best regards,
John Torvik

November 23, 2017 at 3:49 am in reply to: Homepage not linking to actual page #880580

John Torvik
Inactive Moderator

Hey chrisdevlin,

Please, can you provide to us your WP credentials?

Best regards,
John Torvik

November 22, 2017 at 7:48 pm in reply to: Masonry layout issues #880424

John Torvik
Inactive Moderator

Hey jamesbarrell,

Please, can you share with us your WP credentials?

Best regards,
John Torvik

November 22, 2017 at 7:47 pm in reply to: Shortcodes in excerpts. #880423

John Torvik
Inactive Moderator

Hey roamingk,

You need to hire a freelancer to accomplish this because you will need to change the CORE.

Best regards,
John Torvik

November 22, 2017 at 7:44 pm in reply to: Update Enfold Theme to 4.1.x #880422

John Torvik
Inactive Moderator

Hey lodgingmetrics,

You can follow this article to see how to update the theme correctly: https://kriesi.at/archives/the-complete-guide-to-updating-enfold

Best regards,
John Torvik

November 22, 2017 at 7:42 pm in reply to: Add a custom font to paragraph #880420

John Torvik
Inactive Moderator

Hi,

We are glad that your problem was solved!

Best regards,
John Torvik

November 22, 2017 at 7:42 pm in reply to: enfold theme #880419

John Torvik
Inactive Moderator

Hey Ben Wardleworth,

Unfortunately, you can buy our theme through the Themeforest – this is the only way.

Best regards,
John Torvik

November 22, 2017 at 7:40 pm in reply to: mp4 full height background not loading #880418

John Torvik
Inactive Moderator

Hey codecreative,

Please, contact your host provider and ask about this error in the video: Failed to load resource: net::ERR_CONNECTION_TIMED_OUT

Best regards,
John Torvik

November 22, 2017 at 6:55 am in reply to: question #880103

John Torvik
Inactive Moderator

Hey havi,

Please, could you explain your question better?

Best regards,
John Torvik

November 22, 2017 at 6:54 am in reply to: Convert Gallery from Masonry to Ajax #880102

John Torvik
Inactive Moderator

Hey LittleRedInc,

You need to hire a freelancer to accomplish this because it would need a modification in the core.

Best regards,
John Torvik

November 22, 2017 at 6:49 am in reply to: Team Members not going into responsive mode on potrait #880098

John Torvik
Inactive Moderator

Hey kelsangchodor,

Please, I checked your site on my mobile device and all looks normal. Can you share a screenshot of the issue?

Best regards,
John Torvik

November 22, 2017 at 6:44 am in reply to: Mobile responsive menu footer widget for enfold? #880095

John Torvik
Inactive Moderator

Hey solostrength,

Please, can you provide the website link and a screenshot of the issue?

Best regards,
John Torvik

November 22, 2017 at 6:42 am in reply to: Removing Separator on one side of a menu item #880094
John Torvik
Inactive Moderator
Hey Jason,

To fix it, add this custom code:
```
  .avia-menu a:first-child {
    border-left: none !important;
  }
```
Best regards,
John Torvik
November 22, 2017 at 6:38 am in reply to: define("WP_CONTENT_URL", "http://static.yourwebsite.com"); #880093

John Torvik
Inactive Moderator

Hey PhatJ,

Unfortunately, we can’t offer support for third-party plugins and I think that this problem is not related with our theme.

Best regards,
John Torvik

November 22, 2017 at 3:47 am in reply to: content slider links not working #879996

John Torvik
Inactive Moderator

Hey bobfurgo,

Please, can you share with us your WP credentials? This way we can check your column.

Best regards,
John Torvik

November 22, 2017 at 3:15 am in reply to: Headline rotator timeout? #879984

John Torvik
Inactive Moderator

Hey olivier-roth,

Please, can you share a screenshot of this headline mentioned in the question?

Best regards,
John Torvik

November 22, 2017 at 3:07 am in reply to: full screen video bagground #879981

John Torvik
Inactive Moderator

Hey Carsten,

Please, to check it better – could you share with us your website link and the WP credentials?

Best regards,
John Torvik

November 21, 2017 at 7:44 pm in reply to: Pricing table with the responsive problem #879899

John Torvik
Inactive Moderator

Hey igorcbg,

Please, can you send a screenshot about this issue? I checked your site on mobile device and all looks normal.

Best regards,
John Torvik

November 21, 2017 at 7:41 pm in reply to: Slider articles #879898

John Torvik
Inactive Moderator

Hey sandra1307,

Please, share the website link in a secure note?

Best regards,
John Torvik

November 21, 2017 at 7:39 pm in reply to: wpml language in subdirectory issue #879897

John Torvik
Inactive Moderator

Hey graphitemultimedia,

Please, could you tell us your problem with more details?

Best regards,
John Torvik

November 21, 2017 at 7:32 pm in reply to: URL to pop-up HTML page showing as '#' – cannot recall how I created this! #879894

John Torvik
Inactive Moderator

Hey harmonyfm,

Please, provide to us your WP credentials and website link.

Best regards,
John Torvik

November 21, 2017 at 7:22 pm in reply to: Header Menu has 'dropped' into content directly after 4.2 upgrade #879891

John Torvik
Inactive Moderator

Hey studio3enfold,

Please, can you check if there is any plugin conflicting with our theme disabling all of them?

Best regards,
John Torvik

November 21, 2017 at 7:14 pm in reply to: Masonry settings #879889

John Torvik
Inactive Moderator

Hey sandra1307,

Please, can you check your WP credentials again? I tried to access it, but they are wrong.

Best regards,
John Torvik

November 21, 2017 at 7:12 pm in reply to: Fullwidth easy slider without image, JQuery error ! #879888

John Torvik
Inactive Moderator

Hey unicaweb,

Check if there is any plugin conflicting with our theme – to do this, disable all of them and check again.

Best regards,
John Torvik

November 21, 2017 at 7:09 pm in reply to: Grid Row Border Specifically #879887

John Torvik
Inactive Moderator

Hi,

Please, provide to us your WP credentials and we can solve it to you.

Best regards,
John Torvik

November 21, 2017 at 7:00 pm in reply to: Editor and shortcode #879884

John Torvik
Inactive Moderator

Hey sandra1307,

Please, can you provide the WP credentials and the website link too?

Best regards,
John Torvik

November 21, 2017 at 6:59 pm in reply to: Code snippet in php. #879882

John Torvik
Inactive Moderator

Hey MJ_Michaelsen,

Please, can you explain your question very well and share with us the WP credentials and your website link?

Best regards,
John Torvik

November 21, 2017 at 6:47 pm in reply to: Video format #879875

John Torvik
Inactive Moderator

Hey sandra1307,

I recommend you to use a external server to save your video like the Youtube and Vimeo, check the advantages here: http://www.wpbeginner.com/beginners-guide/why-you-should-never-upload-a-video-to-wordpress/

Best regards,
John Torvik

November 21, 2017 at 6:43 pm in reply to: Avia Layout Builder lädt nicht mehr #879872

John Torvik
Inactive Moderator

Hey Rainer,

Please, can you provide your WP credentials and the website link? – This way, we can check it better.

Best regards,
John Torvik

November 21, 2017 at 6:18 am in reply to: Bug in widjet #879514

John Torvik
Inactive Moderator

Hey AliAbabwa,

Please, can you provide your WP credentials?

Best regards,
John Torvik
Author

Posts

Viewing 30 posts - 271 through 300 (of 2,949 total)

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