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  • December 22, 2019 at 5:37 am in reply to: Odd 403 issue when including PDF link and image #1168549
    jimmydev

    You can close it. Thank you for your help.

    December 19, 2019 at 10:10 am in reply to: Odd 403 issue when including PDF link and image #1167661
    jimmydev

    I was only able to update the Enfold plugin and unfortunately it didn’t make a difference. I’m unable to update anything else at this time at the request of the client.

    So at the moment, I’ll have to leave it as is.

    Thank you for your help.

    December 15, 2019 at 6:47 am in reply to: Odd 403 issue when including PDF link and image #1166017
    jimmydev

    Thanks for the response. Is it necessary to upgrade the PHP version? We’re on a hosted server I believe so I’m not sure if that’s something we can do.

    I will try upgrading the Enfold version however. Is there a changelog somewhere? Is there anything that will likely cause an issue from upgrading?

    Thank you.

    December 12, 2019 at 12:56 am in reply to: Odd 403 issue when including PDF link and image #1165026
    jimmydev

    Thanks for the response.

    The first support link I posted doesn’t have the problem solved, while the second link doesn’t provide the solution.

    I’ve put our site details in the private area. The link to the page with the issue I managed to find a work-around. You’ll notice that there is a empty text box* above the main text content. If you remove that, and try to save, you’ll get the 403. But if you remove it AND THEN remove either the image on the side or the pdf link, it’ll allow you to save.

    *The text box isn’t actually empty. It seems to need content in there but since I don’t want the content to be shown, I’ve hidden it via css.

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Viewing 4 posts - 1 through 4 (of 4 total)