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  • in reply to: Update #1171085

    Please feel free to close this thread. I had intended to do it with my update but didn’t see the option to do so.

    in reply to: Update #1170753

    Thank you. I was able to get the update to work on my second attempt without issue.

    in reply to: Update #1170015

    Update: I realized I didn’t unzip the installable wordpress files. After unzipping them, I have had wordpress state that there is a critical error on my site. My hosting company is working on restoring the site now. I am hoping to try updating the theme later, but want to avoid errors. Any additional advice?
    It may be worth noting we are using php 5.6 right now for the old theme. Do we need to update that before updating the theme? Switiching to any version higher cause blank pages to appear on our site, which is why we need to get the theme updated I believe.

    in reply to: Update #1169995

    Thank you for your reply. I downloaded the installable wordpress files from themeforest and uploaded them to my cPanel. I thought perhaps my dashboard needed time to catch up to the change, but I am still seeing the old version instead of the current version.

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