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January 30, 2019 at 5:00 pm in reply to: An error occurred while updating Enfold: Download failed. Forbidden #1060546
I saw a solution on another thread and it worked.
Go to Enfold theme panel — Update
There should still be the update button for the theme Delete the Envato private token and click the revalidate or remove button The update button should still be there (but the token field is empty now) click update theme You should get the message Theme update successful but should still have the 4.5.2 Now go back to theme panel — Update. Enter your private token again and hit validate After that check for theme updates manually till the update button shows up Click it and update…… hopefully now with no “download failed. Forbidden”January 29, 2019 at 4:58 pm in reply to: An error occurred while updating Enfold: Download failed. Forbidden #1060097Hello Yigit,
Wanted to see if you have had a chance to login and check why I can’t update my website.
Thanks,
JohnHave the same problem and tried as mikehenze suggested in incognito mode and it worked! Thanks mikehenze!
Hello Rikard,
Here is my website https://www.wealththrunutrition.com/ I am looking to expand the height of the top bar. I want to add a secondary menu with an image and it will overlay the top bar if I can’t increase the height.
Thanks,
JohnHi Victoria,
I already put in place the temporary fix that was posted for someone else with the same issue. However, it does not look good on mobile devices with way too much spacing between icons..av-partner-fake-img {
background-size: auto;
background-position: 50% 0;
padding-bottom: 70%!important;
}Hope there is a fix in the next release.
Thanks,
JohnThank you mbaumannusa for that temporary fix. I tried that and now that menu item with Custom Links expands on mobile :). Hopefully, Kreisi will come up with a permanent fix and for the mega menu issue.
Thank you.
Hello, I think I solved the issue. I use WP ROcket and I flushed the cache and it appears correctly. Thanks!
I just added the custom links to 2 of the items and it is now working.
Hello,
Yes, you can deactivate the plugin and I did deactivate and purge the cache from both.
Thanks,
JohnHello,
All plugins are up to date and I deactivated each one, purged cache and refreshed the page but still the same issue. In the Private Content content section is the login information.
Thanks,
John
Hello,
I updated to 3.5.4 yesterday and the Accordion toggles worked. Now today the toggles don’t work with all toggles open on the desktop and with Edge browser on mobile, but with Chrome mobile, they are closed and won’t open when tapping on the +.
Thanks,
JohnI misunderstood the functionality but thanks to your example I have a better idea. Thanks!
Hello,
The login info is in the Private Content section.
Thanks,
JohnHello Ismael,
I doubled checked with my hosting provider again based on your debug information. There was a line of code in the .htaccess file in Test that was overriding the php.ini file in public_html :(
It appears to be working correctly now and thank you for all your help!
Sincerely,
JohnHello,
It is 12000! I sent a private link in my prior email with the php information.
Hello,
I did speak with my provider and they confirmed that there is only one php file and the max_input_vars is set to 12000.
Thanks,
JohnHello,
I’m not sure where you are seeing that. When this first starting happening I changed the max_input_vars in the php.ini file located in public_html.
; How many GET/POST/COOKIE input variables may be accepted
max_input_vars = 12000Thanks,
John
Hi,
Ok, I removed all the special characters and still the same issue. There are 70 items in the Menu Structure. Whenever I try to add one more item to the menu I get the same mess.
Thanks,
John
Hello,
The menu was not created prior to installing the theme. It was created from scratch. Twenty Fifteen is active, I deleted the menus and then activated Enfold. I again created the menu and still have the same issue. Please see the link: http://www.test.wealththrunutrition.com/
Thanks,
John
Yes, but it is already activated.
Hi,
I activated TwentyFifteen and added a few pages to the Menu and it works fine.
John
Hi,
I had already changed the max_input_vars to 12000 and also tried the suhosin per your email with the same results. As I stated earlier I can add menu items through the Customizer and the menus work correctly. However, when adding through the standard WP menu function I get the mess that currently shows on my website. I would use the Customizer to get around this issue, but I can’t select a page as a Mega Menu.
Thanks,
John
Hi,
Will do, but I’m not too technical. Which folder do I ftp under the enfold zipped folder that resides locally? Is it the config-layerslider or just layerslider? By doing this, will it overwrite the modified slider I am using?
Thanks,
John
Hi,
I removed all menu items via the Customizer. I then added the items thru the WordPress regular Menu and still have the same problem.
Regards,
John
Hello,
It does not work if you add any additional pages to the Main Menu. After adding additional pages and saving menu the website lists pages across the screen, See the page: http://www.test.wealththrunutrition.com/
The only way to correct is by clicking Theme Locations – Main Menu and saving menu. The only way to add new pages is through the Customizer, which has limited functionality (ie: can’t select as a Mega menu, etc).
Thanks,
John
Hi Josue,
Hmmm, interesting that you got it to work. I just tried it and still having the same problem. I added 2 pages to the Main menu, saved it and row after row of menu pages appear on the website. Here is the entry for the php.ini file.
;How many GET/POST/COOKIE input variables may be accepted
max_input_vars = 12000Thanks for the help.
John
Thank you
All plugins are disabled and still the same issue. I can add through the Customizer, but it does not allow me to select as a Mega Menu which is something I require.
Hi Josue,
Thanks for the response. I changed the variable to 5000 and I still had the same issue. So I then changed the variable to 8000 and still the same problem. However, if I update the Menu through the Customizer I don’t have the problem.
Thanks,
John
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