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Viewing 14 posts - 1 through 14 (of 14 total)
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  • in reply to: Comments and comment box missing on pages #1071535

    Hi,

    I just had the same issue and could only solve it this way. I had General -> Discussions the comments allowed, per each post the discussion and comments allowed + I put the comment from the ALB editor on the bottom. Yet the only solution to fix the “comments are closed”-bug by removing this function. Since I use a child theme I put this in my child theme in order not to need to adjust it on every theme update:

    //Remove a function from the parent theme
    function remove_parent_filters() {
    	remove_filter('comments_open', 'av_comments_on_builder_posts_required');
    }
    add_action( 'after_setup_theme', 'remove_parent_filters' );

    But guys, this is a legitimite bug. Please look into this and fix it. Apart from that Enfold is clearly the best theme ever :)

    • This reply was modified 5 years, 7 months ago by Jannis.
    in reply to: Tab section content responsive behavior #896750

    Hey Victoria,

    thank you. That actually would solve it. Unfortunately I need some kind of space to make the layout consistent. I will try other ways but at least I know that I caused it due to my own actions.

    Thank you.

    Case closed :-)

    Best
    Jannis

    Hey Mike,

    Thank you. I actually feel a bit embarassed now that I created the bug myself. It was an “old code part” which I copied from another page that I created with an earlier version of enfold. Back then it had a purpose and because it was working on the other page I didnt question it at all. Anyway. This issue is solved. Good job.

    Best,
    Jannis

    Sure. Thank you Mike.
    I debugged it and put you two files in my dropbox via private link. I also made you a new temporary login.
    1. debug enfold testpage broken
    2. debug enfold testpage with dirty fix

    Best,
    Jannis

    in reply to: Enfold logo on mobile #892173

    Hey Mormar,

    you could use

    .logo {
        visibility: hidden !important;
    }

    in Quick CSS or just upload a transparent logo ;-)

    Best,
    Jannis

    in reply to: Datepicker Change Layout #892149

    Great idea from Ismael to change it via CSS content. I would just slightly alter the first part from

    #top .avia-datepicker-div.ui-datepicker .ui-datepicker-prev span, #top .avia-datepicker-div.ui-datepicker .ui-datepicker-next span {
        color: transparent;
    }

    to

    #top .avia-datepicker-div.ui-datepicker .ui-datepicker-prev span, #top .avia-datepicker-div.ui-datepicker .ui-datepicker-next span {
        display: none;
    }

    otherwise if you click fast through the months you see the text flash a bit. With display none its definitely invisible.

    This works for me.

    Hi Ismael,

    true resizing the browser fix it. Same as selecting a payment method. Unfortunately your styles didnt solve the problem for me. I put it into my child theme css. It did the job for you in mac os + chrome, yes?

    I removed cache and openend in inkognito but same old.

    Another idea?

    Best,
    Jannis

    Hi,

    I updated the theme, deactivated all plugins (except for woocommerce and germanized + germanized pro) but the problem remains the same. Of course the problem disappears if I deactivate germanized/ germanized pro but having this multi step checkout is one big advantage of the plugin. The multistep checkout is based on ajax if that helps. If I make the one step checkout is fine. Any known problems with JS, Ajax and enfold?

    I made u another temporary access. See below. You have the permission to deactivate plugins.

    Remember the problem appears only in chrome. You guys can also reproduce it, right?

    Best
    Jannis

    Hi,

    Thank you. I will try all these options, starting with the theme update. What if my client purchased the theme but didnt make an envato account (is that even possible?). How can I get the newest version of the theme in this case? I still have the purchase code to conform that it was a legit purchase.

    Best,
    Jannis

    Hi,

    please find below the temporary login and details for the htaccess pw.

    I switched for you guys everything to english.

    edit: Sorry i really wouldnt like to disable the htaccess if not necessary. I put the login details for it. Is that ok?

    Thank you,
    Jannis

    • This reply was modified 7 years, 5 months ago by Jannis.

    Hey John,

    this is for overcoming the htaccess not for loggin into wordpress backend. You say that you cannot see the actual website with this details? Or do you need wordpress backend login?

    Best

    Hi Andy,

    usually as part of the theme there are borders around all payment options. In Safari they are visible. However in chrome they are not visible when u come to the step of choosing a payment method and only become visible if you switch the payment option (e.g. from paypal to überweisung.) or sometimes even just hover over the area. I named the screenshots in the enclosed private content that it is more clear.

    Again: It seems to be a problem only in chrome + mac os. I unfortunately dont have a windows computer to verifiy if it is an overall chrome problem.

    I hope it is more clear now.

    Best,
    Jannis

    Hey John,

    sure thing.
    I use in my shop enfold and the plugin germanized pro. I activated within germanized pro the multi-step-checkout option which divides the standard one page checkout via ajax into multiple steps. Now I have a problem with the layout in step 2 (choose payment).
    The problem:
    The border is missing between and around the visible payment methods. It only appears when you switch the payment method (just click another radio button). Sometimes when you hover over it the border flashes and becomes partly visible.
    Germanized and germanized pro as well as wordpress and woocommerce are all up2date. I already opened a support ticket at their forum but they failed to help me.
    I use the avia layoutbuilder in general for the site but I didnt make any alterations in the checkout after the formular. Nor via css, js or a custom layout via the page builder. I only alted two woocommerce templates (success.php and mini-cart.php) which I enqueued to my child theme. But its not them. I already removed them to test it.
    I also one removed my whole child stylesheet and my child functions.php to at least narrow it dont. Unfortunately the problem always remains the same. Of course I always tested in a new incognito window to avoid caching problems.
    In the Germanized Pro Plugin they even have an option to “force their template” to avoid 3rd party template problems which I tried but no luck (its now off again).

    I tested in multiple browsers and could narrow it down to the following specs:
    The error only appears in combination with Mac OS Sierra + Chrome. Earlier additionally to the current mistake the “continue” button didnt appear as well. Since I updated chrome to Version 58.0.3029.81 (64-bit) the button is visible but the border problem remains the same. Safari und Firefox work fine.

    Screenshots and login details are in the previous comment.

    Thanks for your help.
    Best
    Jannis

    in reply to: Problems with Form #788643

    Hi,

    it does have the option. Just follow these steps:
    1. Open your formular
    2. Check the option “Hide Form Labels”

    Then it should work.

    Cheers,
    Jannis

Viewing 14 posts - 1 through 14 (of 14 total)