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  • in reply to: Page / browser caching problem #1062290

    What does using incognito mode show/prove?

    in reply to: Page / browser caching problem #1061649

    There are over 20 browser.cache settings in about:config for Firefox, none of which says ‘age’. Which one is relevant?

    But as I reported in the original post, the problem has been seen in Chrome as well.

    in reply to: Page / browser caching problem #1060555

    If I launch Firefox today and load the live site, it is still showing me the page from January 23. Obviously if I did a hard cache refresh I’d get today’s actual page but I’m keeping the old cached version until we get to the bottom of this.

    Doing the same with Chrome, I get the true live home page for today.

    What I don’t understand is why something is not telling Firefox that the home page has changed since January 23 and to re-load ‘afresh’.

    in reply to: Page / browser caching problem #1058909

    There are 2 sites, a live one (www) and test/dev site (dev).

    You might need to look at both. For instance, there is a plugin that shows the current & forecast weather, bottom right of the home page.

    On the live site Chrome is showing up-to-date weather info, and today’s date in the header. If I open a new tab then load the test/dev site, it shows yesterday’s date and yesterday’s weather.

    NB. I have been in contact with the weather plugin author and we have verified that the plugin is getting the correct data from their system – their widget retrieves data from a transient, if (transient) data is “old/expired” – new data is retrieved from their system. We have verified that the data in the transient is correct and being updated every 15 minutes. So in the above situation, the plugin transient on the test/dev site has got today’s weather data – you can view the data using the Transients Manager plugin – but Chrome is serving up a cached page from yesterday, not a page with today’s date and weather.

    Loading Firefox today, it is still showing me Wednesday’s page, as per this: https://imgur.com/a/0L8wng8

    in reply to: Code changes (errors?) in class-framework-widgets.php #1051831

    Hi,

    I’ve just checked again and the closing span tags are definitely missing on two sites, one is the live site, the other its test/dev site. I updated this site from 4.5.1. (to 4.5.2) by the Update Theme function in WordPress.

    I then checked another site that I updated to 4.5.2 (from 4.5) a couple of days ago. For some reason this site had a 404 error on the Enfold > Theme Update page so would not update ‘automatically’. I had to do a manual FTP update into the theme directory. The code on that site does have the correct closing span tags.

    It seems to me therefore that the update process via WordPress has got some issues and that I need to do manual FTP updates to ensure code integrity.

    I can assure you that I am not going mad (!) and that those lines of code are missing from the ‘WordPress-updated’ sites, and that I would not be wasting your or my time with a spurious support question/query. I have better things to do… :-)

    I think you can close this but might also suggest some feedback to the dev team about what I have experienced.

    in reply to: Plugin shortcode being stripped by ALB #1025046

    I found the problem and all is working now.

    Thanks for your suggestions, they helped me track down the issue (and it wasn’t ALB). Please close this.

    in reply to: Plugin shortcode being stripped by ALB #1023323

    Hi,

    Still doesn’t work with single quotes. I also removed any quotes, i.e. [the_ad id=13590], and it all still gets stripped out.

    (NB. The shortcode inserts an ‘ad’, in this case a company logo. Shortcodes work on posts. I’ve added the shortcode as the first line of text under the main photo on this post, http://dev.henleyherald.com/2017/07/06/lorries-causing-more-problems-on-henley-bridge/, and you can see the image/ad inserted. So I think this problem is to do with ALB.)

    I tried a few things. There’s a PHP version to insert the ad. I don’t think Code Block supports PHP but I wanted to see the outcome.
    Code block altered to
    <?php the_ad(13590); ?>
    renders as HTML:

    <div class="avia_codeblock " itemprop="text"> 
    <!--?php the_ad(13590); ?--> 
    </div>

    and no image/ad displayed.

    If I revert to the shortcode and change the square brackets to round e.g. (the_ad id=”13590″), then that is displayed as text on screen.
    HTML:

    <div class="avia_codeblock " itemprop="text"> 
    (the_ad id="13590") 
    </div>

    Given the shortcode is being stripped out whether with single, double or no quotes on square brackets, but is not stripped out with round brackets, whichever code module processes Code Block is finding the square bracket and stripping out everything between the open and closing square brackets.

    Can you stop this happening?

    in reply to: V 4.3 – removed: deprecated "avia combo" widget #1000417

    For your information, we are planning to improve combo widget and bring it back in one of the updates, most probably upcoming one :)

    Hallelujah! :-)

    in reply to: Stop Preview Image loading in Blog Posts #989171

    OK, but what about the Request Feature button not working?

    in reply to: Stop Preview Image loading in Blog Posts #987817

    The Request Feature button on the Feature Request page does not work. Click it and nothing happens. Tried it in Chrome, Firefox and Edge. Can you look into this?

    re. hiding images based on categories: nothing so simple… :-)

    I’d like to be able to turn off the Preview Images on any specific instance of Blog Posts on a page.

    On the home page I have a heading ‘Business’ and Blog Posts is used to highlight the latest 2 posts of the Business category. I do not want Preview Images, so I set a Custom CSS class on that Blog Posts element of “home-business” and then use “.home-business .slide-image { display: none; }” to turn off the images (but the images are still loaded, which is what I want to stop – and there are 8 Blog Posts elements on the page, only 2 of which I want Preview Images to show on, so I’m loading, but not showing, 12 images I don’t need).

    But on the separate Business page I use Blog Posts to display every single post in the Business category, and here I do want the Preview Images to show. So you can’t use categories to turn off Preview Images unless you can target a specific page.

    in reply to: Stop Preview Image loading in Blog Posts #987361

    Hi,
    Doesn’t work: tried it on the dev/test site: http://dev.henleyherald.com – various Blog Posts on the home page e.g. under Business, Schools, Sport headings.

    I disabled file merging and compression, cleared cache.

    That aside, I’m guessing your code is attempting to remove all Preview Images site-wide wherever Blog Posts is used. That’s not really what I want – I’d like to be able to target specific instances of Blog Posts on certain pages. For instance this page – http://dev.henleyherald.com/news/ – uses Blog Posts and I’d still want to have the Preview Images display on that. Is this possible?

    PS. The best way would be for a new option on Preview Image Size of “Don’t load a preview image” – where can I log a new feature request? I thought there used to be a thread somewhere but can’t find it.

    in reply to: PHP Warning on iconlist.php #964963

    I have not seen this PHP Warning again since I first posted about this 2 weeks ago so I suggest you close this and if it happens again I’ll re-post. That OK?

    This is fixed in 4.3.2

    in reply to: PHP Warning on iconlist.php #959086

    @Rikard – I cannot upgrade the site to 4.3.2 because it uses the Combo Widget in the sidebar, and that widget was removed in 4.3.

    I have a fix from @Ismael to reinstate the Combo Widget which I am currently implementing/testing on the dev site. If the fix works, I’ll do the upgrade and post again.

    in reply to: PHP Warning on iconlist.php #958168

    Site is now running PHP 7.2.
    Warning has not happened in the last 3 days since I first posted so not sure if you’ll be able to find anything.
    Added you as a user per private data.

    As I said, I hadn’t changed the home page at all for 6 days since the post on May 8. Simply made the change on May 14 to “Load only used elements” – and the home page then displayed correctly.

    I’ve done what you suggested above and after a page update get the message – “No errors were detected parsing the shortcodes.” Refresh of the home page and it still shows OK.

    I’m not sure how we can progress this anymore as the problem has gone away. I’ve just updated the site to 4.3.2 via manual FTP and everything is OK. I can only assume that, whilst the site doesn’t use a caching plugin, maybe the hosting provider had somehow kept or not deleted some theme files immediately when I updated as this file duplication seems to be what you point at as causing this issue, and that eventually the files did get removed and the problem ‘fixed itself’.

    Happy to try something else if you think it will help but without having the problem manifest itself again or be re-creatable, I think we’re stuck.

    in reply to: V 4.3 – removed: deprecated "avia combo" widget #958151

    Wow – 200 lines of CSS… I’ll move it into my child theme.

    I didn’t see Kriesi’s explanation – where is that please? I can’t see anything in the changelog.

    And are there any implications / potential problems with re-including the combo widget?

    in reply to: PHP Warning on iconlist.php #957676

    Site has been running 7.1 for the past few months, certainly over the past 2 weeks when the warnings happened.

    Sorry for the delay but I have been away for most of last week.

    Has someone changed or fixed something on http://www.jacksgallery.co.uk? Because I’ve just altered Disable Template Builder Elements to “Load only used elements” – and now the home page displays correctly. I have not altered anything on that website since my post #953358, 6 days ago (as mentioned, I have been away and not worked on this issue until today).

    What’s changed? Why is this now working?

    in reply to: V 4.3 – removed: deprecated "avia combo" widget #956601

    Sorry for the delay but I was away most of last week.

    I have added the code in @Ismael’s reply #953101 but the Combo Widget is still not working as it did before 4.3. See this post.

    In case anyone has forgotten, this post shows how the Combo Widget should display.

    In fact adding @Ismael’s latest code suggestion displays the widget twice for some reason. See here.

    Can you please just ask the developers to reinstate the Combo Widget in the upcoming 4.4 release, so that it works as it used to?

    And no-one has explained why it was removed in the first place… :-(

    @Ismael – please review the previous posts in this thread. The site with the problem now is different to my first post. Your suggestion about having 2 enfold directories solved the problem on https://www.americanroadtrips.net. The continuation of this issue is now with another domain, http://www.jacksgallery.co.uk. There are 2 sites, www and dev, of this as well. The www site is set to “Always load all elements”. If you login (details provided earlier) and alter it to “Load only used elements” and refresh the home page you will see that the Headline Rotator and Easy Slider are no longer displayed. This is the problem.

    Please note the request above that this is a live e-commerce site and if you make the change to Disable Template Builder Elements to see the problem PLEASE alter the setting back as soon as possible so that the home page displays correctly.

    (NB. Initially both the www and dev sites displayed this behaviour but for some reason the dev site ‘fixed’ itself. No idea why.)

    In private.

    I updated the theme via Updates, not via FTP. I have checked the directories you reference and there are no duplicated files.

    For some reason the dev site is now working. However the www version still has the problem. I’ve created a user for you to login and check this. Site is running 4.3.1.

    This is a live e-commerce site. If you make the change to Disable Template Builder Elements to see the problem PLEASE alter the setting back as soon as possible so that the home page displays correctly.

    This problem has not been fixed in 4.3.1 – I’ve just upgraded 3 sites and the issue is still there on all of them.


    @Ismael
    – I cannot upgrade one other site to 4.3.1 because of the problems caused by 4.3 removing the Combo Widget, which have not been resolved so far by your suggestions in this thread: – https://kriesi.at/support/topic/v-4-3-removed-deprecated-avia-combo-widget/

    in reply to: V 4.3 – removed: deprecated "avia combo" widget #950730

    I have deactivated the Autoptimize plugin that caches, and disabled the compression in Enfold > Performance, plus left all of the other elements in Performance ‘off’.

    Makes no difference. The Combo Widget still doesn’t display as it did in 4.2.6 and before. I also tried deactivating all plugins to see if there was a conflict somewhere, but again no difference.

    Why has this not been fixed in 4.3.1? There is no mention of it in the Changelog.

    @Ismael – I’ve just updated another 2 client sites (www and dev versions) to Enfold 4.3 and set both to “Load only used elements”.

    Headline Rotator and Easy Slider are no longer displayed on both. Both sites only have an enfold and enfold-child directory in wp-content\themes (plus twentyfifteen).

    Both sites are HTTP, not HTTPS. I’ve left the dev site home page showing the ‘missing’ elements. Site address in private. I’ve had to switch the www site back to load all elements.

    That appears to be the problem. Having deleted the enfold-old directory, the “only used elements” function now works. Thanks.

    in reply to: V 4.3 – removed: deprecated "avia combo" widget #949089

    Yes, it is now active – but it’s behaviour has changed. It’s no longer displayed as tabs in 4.3.

    Look at the combo widget on this post. This is Enfold 4.2.6.

    Now look at the widget on 4.3: this post.

    Check the code in Chrome Dev Tools. After <section id=”avia_combo_widget-3″… there is a <div class=-“tabcontainer border_tabs top_tab tab_initial_open tab_initial_open__1″ on both, but then 4.3 is missing the next <div class=”tab_titles”> that is in 4.2.6. I guess this is what makes it display as tabs?

    How can I get 4.3 to display as it did in 4.2.6?

    And what have the devs said about why they removed it? Can’t we just have it back as it was?

    @Victoria – the dev site on normal HTTP is OK. It is the www site on HTTPS that has the problem but you need to login and change the Performance setting from its current setting of “Always load all elements” to “Load only used elements” then refresh / clear cache the home page. The www site is set to “Always load all elements” because it is a ‘live’ site – so please alter the Performance setting back as quickly as you can after viewing the problem.

    You can see the problem here.

Viewing 30 posts - 91 through 120 (of 230 total)