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Hello? It’s been two days and this is clearly a conflict with your theme if I can enable other themes and get the stars back. Please advise ASAP. THanks.
I have added the product video extension https://woocommerce.com/products/product-video-for-woocommerce/?quid=93eb2a4be8e710d3cf1de9c4786b40fd to my staging site (noted privately), but it does not put the video in the standard featured image box, able to break out into a lightbox. Any idea why? How can I get videos into featured image area or gallery below it (or back and forth as needed)? Thanks…
I mean it adds that to the name when a previous version exists.
I did not remove anything myself. Did you?
Update: Uploading images again (and letting WP add the -1 to their file names) seems to work. Why this changed and then works as before is very strange.
What I meant was where in your theme is that setting? Or are you simply saying where it is in CSS? Or in each blog post? This is not entirely clear. Reset account, please advise.
I’ve changed nothing. And where specifically is the setting? In your theme menu, post pages? Sorry if that was unclear.
Furthermore, in each post, that image used to be scaled down, so they were all the same height, say 300px? Why are they all full size?
I did not clean anything in uploads. And Smush is not enabled so not sure what that has to do with anything?
AGAIN!!! Please tell me what country you will try to get in from, I should not have to disable firewall for many countries for you to fix this. You should also be able to use a corporate VPN on your end. Please advise.
Please tell me what country you will try to get in from, I should not have to disable firewall for many countries for you to fix this. You should also be able to use a corporate VPN on your end. Please advise.
@Ismael, did anyone even look at the comparison between sites? Setting are the same, blog grid page and individual pages are different. Why?
Furthermore, all the header images in each post are much larger, and some of the images in the posts are now reading bigger and are distorted/pixelated. That all changed without any changes made by me. This has to be a theme issue.
It’s been more than a week until you answered. Is this the new support time it takes? Also, where is this? I don’t see those items as you named them. Thanks…
Strangely, got it running again by working with hosts cache plugin (SG Optimizer). Seems a conflict somewhere with your theme and their plugin. And it happens every time I upgrade Enfold….
Yes, I’ve had errors the last 3-4 updates, and all I get is Kriesi does not know what is happening. Comforting. Kriesi, you need to step this up before you start losing customers. Please advise ASAP.
Yes via email after initial theme update. And every time there is an update. It does not continue and the site seems to function properly. Strange errors…
This is the message sent to email when updating. Something like this happens every time I update your theme…
Only happens on site updates, and only seem to get one WP automated error. But it’s every time we update and multiple different Enfold files. Sites seem to be functioning correctly in spite of this. No i did not disable plugins. Oddly, our store subdomain and staging sites all work fine with the auto update in the Enfold panel…
