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Viewing 22 posts - 1 through 22 (of 22 total)
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  • Hi @Rikard,

    Thanks for the reply.

    Fixed our issue by changing the above downloaded avia_google_maps_api.js file on these lines:

    				if( data.tooltip_display ) 
    				{
                                            infowindow.open( { anchor: marker, map, shouldFocus: false } );
    					//infowindow.open(map,marker);
    				}

    In case you have not read this, see this issue on Google Maps: https://issuetracker.google.com/issues/190075886

    Solves our problem for now.

    Best,
    Peter

    Hi @yigit,

    Thanks for posting the solution.

    FYI, I just implemented @guenter solution with the two files on Enfold version 4.8.3, and we are still getting the Google Maps tooltip jump. See link in private content.

    I cleared the cache on the server, browser, tried on 4G and Wifi connections, and the issue continues.

    Cheers,
    Peter

    in reply to: Structured Data Error – ImageObject #963667

    Ditto that. Seems to happen on the WebPage type. It says:

    ImageObject	
    The property ImageObject is not recognized by Google for an object of type WebPage.

    I saw the above link to the solution but will this be fixed in an upcoming release?

    ++Tx
    Peter

    Thanks @ismael. It works! Added feature request for this to be edited from the ALB.
    Cheers,
    Peter

    Hello @ismael,

    This code changes the subject line of the message that arrives to the administrator of the site, not the message that’s sent to the user. Hence, user still receives default “Thank you for your message!” and the above code overwrites the “E-Mail Subject” entered on Contact Form element in ALB.

    Can you please double check?

    ++Tx,
    Peter

    in reply to: Enfold Contact Form – Email Subject Field Not Working #916923

    Thanks @Basilis. I am sorry but I don’t know what you mean. What do I find at that link that relates to the subject line “Thank you for your Message!” not being a parameter on the contact form?
    ++Tx
    Peter

    in reply to: Enfold Contact Form – Email Subject Field Not Working #916349

    Hello, the email subject of the message received by the user cannot be customized as it defaults to “Thank you for your Message!”.

    Could this be included as a field for the Contact Form in ALB?


    @Yigit
    made reference to this above as the “Message Sent label” but that does not seem to be a field on the Contact Form element.

    ++Tx
    Peter

    @Basilis and @Victoria_d, thank you. I am done.
    ++Tx
    Peter

    If I have a custom script that uses avia-popup, for example, then I would need to specify as a dependency when enqueuing, right?
    ++Tx
    Peter

    @Basilis, thank you. I see all the references. If I am using the child theme functions.php and I enqueue a js script from their, will it recognize references like avia-shortcodes or avia-popup (in dependency array) from the parent theme? Just want to confirm this is the case.
    ++Tx
    Peter

    in reply to: Mobile scroll not working above-the-fold #784618

    Thanks Andy, that worked good. You can see it in action on the link provided.

    in reply to: Mobile scroll not working above-the-fold #782861

    Hi Victoria, thanks for looking at this bug.

    I am not sure if the down arrow is an overkill, but are you suggesting a feature to disable the arrow on mobile devices?

    I am OK with the solution we have anyway.

    Best,
    Peter

    in reply to: Mobile scroll not working above-the-fold #780689

    Hi Vinay,

    I have prepared a link (see private content) so you can see the behavior of this problem with the scroll down on Mobile devices. Please note:

    1. whether I have the caching on or off or disabled or removed, this problem persists.
    2. when I disable the option “Display a scroll down arrow” the problem disappears.
    3. this web site unlike others that we have created using Enfold, uses the “boxed layout” with a background image. The other web sites where I have the “Stretched layout” don’t have this issue with the “Display a scroll down arrow”.
    4. the two solutions offered above for #wrap_all did not solve the problem.

    I am running a campaign on the web site but not over this page. If you wish to look under the hood let me know.

    Best,
    Peter

    Hello @janNS, I am happy that we were able to be helpful. Have a nice day.
    Cheers!

    in reply to: Mobile scroll not working above-the-fold #777328

    Hi Victoria and Vinay.

    Thank you for taking the time to look into this.

    Yes it does work NOW because I applied a quick fix. See my second post above:

    The problem occurs when I enable “Display a scroll down arrow” in the top color section of the page. This is what was causing the scrolling to “freeze”. Whether I am caching the page or not, cleared browser history, this happens on multiple mobile devices.

    I have DISABLED the “Display a scroll down arrow” and replaced it with a down arrow link instead since we are currently running a campaign and we need the page to scroll. If you want to see the BUG in action we need to schedule a time for you to review.

    Thanks again.
    Peter

    in reply to: Mobile scroll not working above-the-fold #775977

    Hi Victoria,

    I tried this on Android device, Google Chrome developer tools (from the Chrome browser) and even a blackberry device browser. In all cases I deleted cache, browsing history and I even disabled the caching engine W3C on the site. Tested it thoroughly and the same result.

    Best,
    Peter

    in reply to: Mobile scroll not working above-the-fold #771787

    Hi John, thank you for your attention. I am afraid this did not work either. If its of any help, we have a “boxed layout” with a background image. Maybe this combined with the “Display a scroll down arrow” enabled in the color section is causing the problem?
    Cheers,
    Peter

    in reply to: Mobile scroll not working above-the-fold #771039

    Hi Rikard,

    Thanks for the response. We tried that solution but it did not work for us, as we had read through your forums and found this solution elsewhere based on other very similar issues. At the moment we have un-checked the “Display a scroll down arrow” from the color section as described above. I hope this information helps.

    Best regards,
    Peter

    in reply to: Support problem #770619

    Thanks Rikard for your response. Got there. Cheers :)

    in reply to: Mobile scroll not working above-the-fold #769447

    Been looking for a cause and I think I may have stumbled upon one. In the color section above the fold I disabled “Display a scroll down arrow” and it seemed to solve the problem. This is because I noticed from the Google Chrome mobile emulator that when the scroll down arrow is enabled and displaying, a scroll bar was displaying on that color section only and it was changing in size with a frequency in sync with the scroll down arrow motion. This is what lead me to believe the scroll down arrow in the color section was the cause. I hope I was clear in explaining this, let me know if you need any more info. In any case could this be a bug caused by the scroll down arrow?

    • This reply was modified 7 years, 7 months ago by ifthenllc.

    Found “a” solution.

    In the wordpress table “_usermeta” there exists a “meta_key” called “meta-box-order_page” for each “User_id”. I went to the “meta_value” of this key, and it seems this is where WordPress decides the order in which DIV boxes appear on the edit screen for each page (or post). When looking at the HTML code of the edit screen the Avia Layout Builder DIV “id” is “avia_builder” (check the HTML code).

    In the meta key value for “meta-box-order_page” there is serialized data for the order in which div boxes are supposed to be sorted on the edit screen for the right column (“side”) and the main column (“normal”). See the BEFORE and AFTER values below of my user’s “meta-box-order_page” and you can see I changed the order of the “avia_builder” DIV id to the front for the “normal” column. This corresponded to the actual position that it was on the screen. This seemed to fix my problem.

    “meta-box-order_page” value BEFORE:

    a:3:{s:4:”side”;s:43:”submitdiv,pageparentdiv,layout,postimagediv”;s:6:”normal”;s:106:”wpseo_meta,revisionsdiv,avia_builder,postexcerpt,postcustom,commentstatusdiv,commentsdiv,slugdiv,authordiv”;s:8:”advanced”;s:0:””;}

    “meta-box-order_page” value AFTER:

    a:3:{s:4:”side”;s:43:”submitdiv,pageparentdiv,layout,postimagediv”;s:6:”normal”;s:106:”avia_builder,wpseo_meta,revisionsdiv,postexcerpt,postcustom,commentstatusdiv,commentsdiv,slugdiv,authordiv”;s:8:”advanced”;s:0:””;}

    I simply put the “avia_builder” id at the beggining of the list.

    One other important thing to note. Originally when I accidently placed the Avia Layout Builder on the side bar, I repositioned back to the main column at the bottom (below Yoast SEO). But then WordPress automatically placed it above Yoast SEO, and it seems it may not have updated the database value for “meta-box-order_page”.

    Not sure if you got to the bottom of this, but I know how to break it so that Avia Layout Builder does not load. After it broke the first time I came to this forum entry and reading through the possible causes I suspect it broke based on @Viedrok’s post last August 23, 2016. I had accidentally moved the Avia Layout Builder box to the right column under Publish, Layout, etc. Did not know you could do that. I put it back in the main column then saved the page. And this is when I suspect it broke. The behavior is much the same as other users have mentioned above: 1. works on posts but not on page. 2. create new admin user and Avia Layout Builder loads correctly.

    After I created the new admin user I moved the Avia Layout Builder to the right column, then put it back on the main column and it broke. I looked at the console and the error given was: “Uncaught Error: cannot call methods on sortable prior to initialization; attempted to call method ‘toArray'”.

    You may want to try this on to see if you can identify this bug (if not already resolved).

Viewing 22 posts - 1 through 22 (of 22 total)