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Viewing 30 posts - 61 through 90 (of 100 total)
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  • in reply to: Resetting theme options in error #928224

    Hi Kriesi
    I had taken the backup site database Options_name / avia_options_enfold and copied it into the site database it changed some of the appearance which was good but I then tried to manually change the theme options again to adjust the rest of the display but when I updated the theme options it wiped out the manual options I had put in the avia_options-enfold theme so I lost them all again.

    How can I update this area to maintain the information I have and add to it please?

    Unless you have an answer to the whole issue which is now urgent.

    Many thanks
    Helen

    in reply to: Resetting theme options in error #927974

    No I don’t but i do have a back up of the whole site via All in one WP migration.
    Regards
    Helen

    in reply to: Embedding YouTube Video #916300

    Thank you Guenni

    in reply to: Embedding YouTube Video #916278

    Fantastic! Thank you Guenni. It is all working exactly as I like it.

    With regards
    Helen

    in reply to: Embedding YouTube Video #916253
    in reply to: Embedding YouTube Video #916242
    in reply to: Embedding YouTube Video #916225

    Got it. I made it work. I now have one with autoplay and others with autoplay disabled so perfect! Thank you.
    Now please help with removing the YouTube video title overlaying the video in full size. Can you help?
    Helen

    in reply to: Embedding YouTube Video #916219

    That link doenst work in the video box, it just puts text on the page.

    in reply to: Embedding YouTube Video #916218

    Guenni, I don’t understand what I am being asked to do here.

    Are you suggesting I take out the functions.php put in above and add the link to the Video box?

    Helen

    in reply to: Embedding YouTube Video #916170

    HI the above code is useful but it unfortunately starts all the videos on the page working not just the first one.
    Is there a way it will start just the first video working?

    Also there was a misunderstanding about the title. We do not wish to turn off the page title but we would like the YouTube title across the video not to be visible. Usually this can be changed using the showinfo=0 addition to the link but it doesnt work.

    Please advise – access below.

    in reply to: Table styling #916134

    Hi Kriesi

    Please find below links and access to view the table that needs to be styled.

    I am looking for the column on the left to be 25 or 30% and the column on the right to be the remaining 75 / 70%.

    Many thanks
    Helen

    in reply to: Embedding YouTube Video #912365

    Hi Victoria
    I have now updated manually all the WordPress files in wp-admin & wp-includes.

    Please could you take a look at the original problem.

    Many thanks
    Helen

    in reply to: Embedding YouTube Video #911661

    You say the errors are in those files Victoria. How do I rectify them?
    There are not files I have edited in any way. So they must have had an error at installation.
    Please advise.
    Regards
    Helen

    in reply to: Embedding YouTube Video #911608

    I have the right view with the layout builder Victoria.
    However, as I am sure you are aware Enfold can be very snaggy, it is definitley not a consistent theme.
    Please try it again.
    HB

    in reply to: Embedding YouTube Video #905746

    Basilis. Thank you I will wait on their advice.
    HB

    in reply to: Embedding YouTube Video #904956

    I’ve tried all of this Guenni. The code breaks down and I can’t edit it and have to start again.

    It really is a failing of the theme all round.

    in reply to: Embedding YouTube Video #904833

    I have tried that Guenni. It doesn’t work and when you return to the video link it have removed everything after the video link:
    This is still present:

    It removes this:
    ?rel=0&showinfo=0&autoplay=1

    HelBee

    in reply to: Embedding YouTube Video #904825

    HI Guenni

    It is currently not marked as private but can’t yet be released pending some TE marks etc.

    Here is a random video, how would you deal with removing the title please:

    I am grateful for any advice you can give me.

    Many thanks
    HelBee

    in reply to: Embedding YouTube Video #904815

    Here below Guenni

    in reply to: Embedding YouTube Video #904804

    HI Kriesi

    You say you can’t do anything about it but I have used many themes that allow you to add the extra code to the link so titles do not show. I think you are saying you do not include that in this theme and have no intention of adding it?

    Regards
    Helen

    in reply to: Repeated installation issues #897507

    Hi Kriesi

    I have now installed and uninstalled this them half a dozen times, including deleting the hosting and starting again.
    I have increased the php memory to the max 512M. I have ensured that the php version is 7 (although previously tried on others).
    I have done a manual install via ftp.
    It still doesnt work.
    My provider can’t find any errors, we have however found lots written about on the web with Enfold installation issues and that it is very tricky to get right. I have used this theme before and had similar issues to get it started.
    I am now letting a client down hugely and so would welcome your URGENT help please – if not I will have to use a different theme.
    In order to do this I am including below the WP dashboard access and the ftp.
    If you just switch from Twentyseventeen to Enfold it doesn’t work and I have to take the enfold theme out of the databse.
    Please could you look at the ftp and ensure all files are right.

    in reply to: Repeated installation issues #896585

    Yes please go ahead. Help urgently needed.
    If you need me to make amends to database again I am here.
    Many thanks
    Helen

    in reply to: Repeated installation issues #896485

    I think I have put this right. The enfold theme was still showing in the database so I have changed it back to twentyseventeen in the database files. This should ensure you can now login.
    This is now urgent as it has taken me over a week to get to this point where it is still not functioning.
    Many thanks
    Helen

    in reply to: Repeated installation issues #896203

    HI Kriesi
    I have made a new php.ini file with the memory limit at 256M so please disregard the message above.
    Please note however, this hasn’t healed the issue.
    I still can’t install Enfold.
    Just to remind you I have used ftp and done it several times to ensure all files are written across but it still doesn’t work when I activate the them in the WP theme dashboard
    Please could you take a look. Login below.
    Many thanks
    Helen

    in reply to: Repeated installation issues #896127

    Hi Rikard

    Here below is the contents of the wp-includes/default-constant.php file.
    Please advise any limits out lined here that need to be changed, as it appears there is a limit of 256MB on one particular line.
    Thank you
    Helen

    /**#@+
    * Constants for expressing human-readable data sizes in their respective number of bytes.
    *
    * @since 4.4.0
    */
    define( ‘KB_IN_BYTES’, 1024 );
    define( ‘MB_IN_BYTES’, 1024 * KB_IN_BYTES );
    define( ‘GB_IN_BYTES’, 1024 * MB_IN_BYTES );
    define( ‘TB_IN_BYTES’, 1024 * GB_IN_BYTES );
    /**#@-*/

    $current_limit = @ini_get( ‘memory_limit’ );
    $current_limit_int = wp_convert_hr_to_bytes( $current_limit );

    // Define memory limits.
    if ( ! defined( ‘WP_MEMORY_LIMIT’ ) ) {
    if ( false === wp_is_ini_value_changeable( ‘memory_limit’ ) ) {
    define( ‘WP_MEMORY_LIMIT’, $current_limit );
    } elseif ( is_multisite() ) {
    define( ‘WP_MEMORY_LIMIT’, ’64M’ );
    } else {
    define( ‘WP_MEMORY_LIMIT’, ’40M’ );
    }
    }

    if ( ! defined( ‘WP_MAX_MEMORY_LIMIT’ ) ) {
    if ( false === wp_is_ini_value_changeable( ‘memory_limit’ ) ) {
    define( ‘WP_MAX_MEMORY_LIMIT’, $current_limit );
    } elseif ( -1 === $current_limit_int || $current_limit_int > 268435456 /* = 256M */ ) {
    define( ‘WP_MAX_MEMORY_LIMIT’, $current_limit );
    } else {
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );
    }
    }

    // Set memory limits.
    $wp_limit_int = wp_convert_hr_to_bytes( WP_MEMORY_LIMIT );
    if ( -1 !== $current_limit_int && ( -1 === $wp_limit_int || $wp_limit_int > $current_limit_int ) ) {
    @ini_set( ‘memory_limit’, WP_MEMORY_LIMIT );
    }

    if ( ! isset($blog_id) )
    $blog_id = 1;

    if ( !defined(‘WP_CONTENT_DIR’) )
    define( ‘WP_CONTENT_DIR’, ABSPATH . ‘wp-content’ ); // no trailing slash, full paths only – WP_CONTENT_URL is defined further down

    // Add define(‘WP_DEBUG’, true); to wp-config.php to enable display of notices during development.
    if ( !defined(‘WP_DEBUG’) )
    define( ‘WP_DEBUG’, false );

    // Add define(‘WP_DEBUG_DISPLAY’, null); to wp-config.php use the globally configured setting for
    // display_errors and not force errors to be displayed. Use false to force display_errors off.
    if ( !defined(‘WP_DEBUG_DISPLAY’) )
    define( ‘WP_DEBUG_DISPLAY’, true );

    // Add define(‘WP_DEBUG_LOG’, true); to enable error logging to wp-content/debug.log.
    if ( !defined(‘WP_DEBUG_LOG’) )
    define(‘WP_DEBUG_LOG’, false);

    if ( !defined(‘WP_CACHE’) )
    define(‘WP_CACHE’, false);

    in reply to: Gap between header logo and menu #893263

    Sorry for not sending this first time.
    We are looking to close the gap between the logo image in the header
    CAPSULASER
    and the menu option bar just below it.
    (I can’t seem to attach an image to this ticket – do you have an email address I can send it to?)
    Many thanks
    Helen

    in reply to: Enfold installation #890058

    I dont have a local server.

    in reply to: Enfold installation #890048

    I have reinstalled the them but when you activate it – nothing happens.

    in reply to: Enfold installation #889980

    Hi Kriesi
    I have now removed the Enfold theme from the above site as you can’t access it or see the site (nor can I).
    These are the things I have done to try to get this theme installed – each of these I have tried several times:

    – Installed via theme upload in WP – didn’t work
    – Installed via ftp – it worked the third time but as you could see above it wasn’t functioning.
    – Changed the php version from 5.6 to 7, back to 5.6 and now it is on 7 again.
    – I have uploaded the theme to another hosting account – it didn’t work.
    – I uploaded an older version of the theme to try – it still doesn’t work.
    – I have provided error logs above.

    I am used to working with themes from Themeforest and have used Enfold before. I very much would like to use it again as the client has approved it. This matter is now VERY URGENT as the client is expecting to approve some layouts this week.

    PLEASE NOTE: I have now removed Enfold so you can go into the WP dashboard – see all access codes below.

    I welcome your help in this.
    Helen

    in reply to: Enfold installation #889290

    Hi Jordan or Kriesi

    Here below in the private box is the error log file info.
    Does that show you anything?
    Regards
    Helen

Viewing 30 posts - 61 through 90 (of 100 total)