Forum Replies Created

Viewing 30 posts - 2,431 through 2,460 (of 3,695 total)
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  • in reply to: How do I make the tab section activated on page load? #809542

    Hey Krissie,

    Thank you for coming back.

    In the popup window for tab section you have the option “Initial Open”. If you put that to 1, the first tab will be selected on page load.

    At the moment there is a limitation to tab titles – do not use space or special characters. This will be fixed in the next release.

    Let us know, if this helps you.

    Best regards,
    Günter

    in reply to: woocommerce pagination not working #809533

    Hi,

    Sorry for the late reply and yur feedback.

    The problem is the permalink structure:

    You have set “Product category base” to “collecties” which is also a page name. Therefore WP gets confused what to load.

    I changed the value to “collecties-cat” and the paging now works.

    Best regards,
    Günter

    in reply to: Tab section not working after update #809524

    Hi,

    Thank you for your feedback.

    We have a fix for this problem and it should be released in the next update.

    Sorry, but there is no easy temporary fix available. Do not use special characters and space in the title.

    Best regards,
    Günter

    Hi,

    Thank you for using our theme.

    Feel free to open a thread in our support forum if you need any halp.

    Best regards,
    Günter

    in reply to: Farsi Blog dates are not shown in one line #808607

    Hey afarahani,

    Thank you for coming back.

    I had a look at the page above. As I’m not capable to read arabic language – but the page looks OK to me.

    Can you make a screenshot and point out, what is not correct, please? This would help us to see the problem and fix it.

    Best regards,
    Günter

    in reply to: Portfolio ajax filter and pagination #808601

    Hey rdauteuil,

    Thank you for using our theme.

    This is an intended behaviour of this element. The filter buttons only work on the loaded elements and does not make a callback to the server.

    Hope, this answeres your question.
    Let us know, if you need any further help.

    Best regards,
    Günter

    Hey Yoolia,

    Thank you for using our theme.

    You have to run the WooTheme data updater (see dashboard in the admin notice area).

    Consider to make a backup of your database before doing this.

    Let us know, if this fixes your problem.

    Best regards,
    Günter

    Hey!

    Thank you for using our theme.

    Could reproduce your problem – it occurs when you use the select element in a contact form.

    As far as we have figured out there must be a conflict with the security programs your hoster is using. This is breaking the WP admin_ajax call and forces a rerouting to 404 page.

    Can you please check with your hoster, which programs he is using (e.g. like mod_security).
    If possible, can he switch off these security programs to allow a check, if the page works.

    To get access to the error logs would also be helpful.

    Regards,
    Günter

    in reply to: I cannot edit Portfolio Items (Spinning Wheel) #798398

    Hi,

    We have checked your pages on our servers and they work fine.

    We could break the problem down to following:

    Portfolio:

    The word “Get” in image caption “Get Deal Now!”

    Welcome Page:

    Unable to add the select element to contact form.

    You can easily reproduce it with only these elements.

    It seems, that something is blocking the WP admin_ajax.php calls and reroutes the request to a 404 page. In case your hoster asks: The text sent with ajax is plain text (no HTML tags, only WP shortcode in text like used in a WP editor).

    Can you please check with your hoster what security software he is using (maybe something like mod_security) and if it is possible to get error logs. It would be a help if you could switch off the software and test your page/portfolio.

    Best regards,
    Günter

    in reply to: Enfold Advanced Layout Editor Not Loading #797055

    Hi,

    To allow us further investigations could you please provide us FTP access to your server?
    Can we also disable plugins for a short time to check?

    Send the details in private content.

    Best regards,
    Günter

    • This reply was modified 7 years, 6 months ago by Günter.

    Hi,

    Please update to the latest version of Enfold 4.0.5.

    This should fix the problem.

    The code you are refering to must be of an old version of Enfold (because the line numbers are not correct).

    Best regards,
    Günter

    in reply to: Pagination in Blog element of Portfolio item, not working #777199

    Hi,

    Thank you for your patience.

    As already mentioned above this is a wordpress core problem.

    The following code should fix it – we will integrate it in the next update. Meanwhile you can put it in your functions.php file:

    
    function my_cpt_request_redirect_fix( $request ) 
    {
    	$post_types = array('portfolio');
    
    	if (	isset( $request->query_vars['post_type'] )
    			&& in_array( $request->query_vars['post_type'], $post_types )
    			&& true === $request->is_singular
    			&& - 1 == $request->current_post
    			&& true === $request->is_paged 
    		) 
    	{
    		add_filter( 'redirect_canonical', '__return_false' );
    	}
    
    	return $request;
    }
    
    add_action( 'parse_query', 'my_cpt_request_redirect_fix' );
    
    

    Best regards,
    Günter

    in reply to: TabsSlider & Inhaltslider JS Fehler #777170

    Hallo,

    Habe versucht den Fehler auf meinem Rechner mit einer zu Euch ähnlichen Seite zu reproduzieren – ist mir nicht gelungen – funktioniert einwandfrei.

    Um den Fehler eingrenzen zu können – könntet Ihr bitte einmal folgendes versuchen:

    – alle plugins deaktivieren
    – eine neue leere Seite anlegen
    – nur die Tab Section anlegen
    – dann die Inhaltsslider einzeln dazunehmen und schauen, ob und wann der Fehler wieder auftritt
    – dann die Seite erweitern wie jetzt und schauen, ob und wann der Fehler wieder auftritt
    – dann die plugins einzeln wieder aktivieren und schauen, ob und wann der Fehler wieder auftritt

    Vorher noch bitte prüfen, ob euer Server auf minimum PHP 7.0 läuft. Und vielleicht noch einen Blick ins php error log des Servers machen, ob da etwas auffälliges zu finden ist.

    Danke für eure Mitarbeit.

    LG
    Günter

    in reply to: Author displays on posts when accessed by category filter #750567

    Hi,

    Thank you for using our theme.

    You have a syntax error in custom.css:

    Removing

    
    <!-- ... --> 
    

    solved the problem.

    Best regards,
    Günter

    in reply to: add custom Javascript #729974

    Hi,

    Thank you for coming back.

    I checked the link above in private data and the js has been loaded.

    You have to use:

    
    
    get_stylesheet_directory_uri() . ‘/js/zelfdiagnose.js’,
    
    

    Maybe you forgot to clear the browser cache before loading the page – in this case you get the cached page.

    Best regards,
    Günter

    • This reply was modified 7 years, 11 months ago by Günter.
    in reply to: Truncate Blog Post Title #710643

    Hey csmwebdesign,

    Thank you for using our theme.

    You find the code at:

    enfold\config-templatebuilder\avia-shortcodes\postslider.php line 425.

    Hope, this will help you.

    Best regards,
    Günter

    in reply to: Identifying individual containers in order to edit css #652639

    Hi,

    Thank you for coming back.

    You have surrounding divs vith unique id’s.

    So you can use CSS like:

    
    #contactform .post-entry-10{
    
    .....
    }
    
    #av_section_2 .post-entry-10{
    
    .....
    }
    

    Hope, this helps you.

    Best regards,
    Günter

    in reply to: Enfold Shop – Katalogbilder wechsel nach Mouseover #625313

    Hi,

    Danke, dass Du unser Theme verwendest und die Lösung gefunden hat.

    Viel Freude noch mit dem Theme.

    Best regards,
    Günter

    in reply to: Checkbox selected by default #610617

    Hi Gavin!

    Thank you for using our theme.

    Currently it is not possible.

    I’m working on a solution in the core. It will be in one of the next updates.

    If you cannot wait, shall we give you a workaround ?

    Best regards,
    Günter

    in reply to: "Title" Element wrong position above "Magazine" Element #610558

    Hi eKMUch!

    Thank you for using our theme.

    Turn on the custom CSS for the ALB:

    In the custom css field of the special heading add your class:

    my_sp_header_align

    In custom.css or Enfold -> General Styling -> Quick CSS field (or when using a child theme: in styles.css of the child theme or Enfold-Child -> General Styling -> Quick CSS field) put the following and adjust the values as needed:

    
    .page-id-70 .my_sp_header_align {
        padding-left: 25px !important;
    }
    

    Cheers!
    Günter

    in reply to: Inhaltselement "Akkordeon" modifizieren #610554

    Hey!

    Ja, das ist korrekt.

    Best regards,
    Günter

    in reply to: Mehrzeilige Hauptnavigation #610553

    Hey Manfred!

    Danke dass Du unser Theme verwendest.

    In Enfold -> Header -> Extra Elements findest Du die Selectbox Header Secondary Menu.

    Dort die Position einstellen und ein Secondary menu anlegen.

    Regards,
    Günter

    in reply to: modify the contact form #610552

    Hi!

    Thank you for coming back.

    To remove the underline:

    In custom.css or Enfold -> General Styling -> Quick CSS field (or when using a child theme: in styles.css of the child theme or Enfold-Child -> General Styling -> Quick CSS field) put the following and adjust the values as needed:

    
    a:hover{
    text-decoration: none !important
    }
    

    Contact Form: there is no explicit option to change the styling. You have to use CSS.

    Regards,
    Günter

    in reply to: Help With Masonry For Blog Posts Please #610551

    Hey!

    Thank you for your feedback.

    This is the default behavior of this element.

    It loads all elements for a page (and the next pages on load more) and the filter on top can only filter the elements displayed on the loaded pages.

    It is not possible only to load the elements of a filter with the current implementation out of the box.

    You can post a feature request for that on https://kriesi.at/support/enfold-feature-requests/. Kriesi looks at these reguarly and decides, what to implement or develop.

    Best regards,
    Günter

    Hi!

    Glad we could help you. Enjoy the theme and feel free to come back with further questions and/or problems you have. Simply open a new thread.

    Cheers!
    Günter

    in reply to: Validation of (Select Element) in contact form #604300

    Hi!


    @bugfreesystems
    – thanks for posting your solution.

    @gabri
    Glad we could help you. Enjoy the theme and feel free to come back with further questions and/or problems you have. Simply open a new thread.

    Best regards,
    Günter

    in reply to: Sidebar in Productpage woo-commerce #603905

    Hey!

    Thank you for coming back.

    This is an intended behaviour of the theme and cannot be changed easily.

    If you have programming skills you can dig into
    enfold\config-woocommerce\config.php

    and try to change it.

    Unfortunately that kind of customisation is out of the scope of our forum.

    Regards,
    Günter

    in reply to: Show only one (first?) category in blog single post #603904

    Hi!

    Thank you for coming back and sorry for the late reply..

    With Enfold 3.5.1:

    Goto file enfold\includes\loop-index.php line 157- 171:

    
               	$taxonomies  = get_object_taxonomies(get_post_type($the_id));
                    $cats = '';
                    $excluded_taxonomies = array_merge( get_taxonomies( array( 'public' => false ) ), array('post_tag','post_format') );
    				$excluded_taxonomies = apply_filters('avf_exclude_taxonomies', $excluded_taxonomies, get_post_type($the_id), $the_id);
    
                    if(!empty($taxonomies))
                    {
                        foreach($taxonomies as $taxonomy)
                        {
                            if(!in_array($taxonomy, $excluded_taxonomies))
                            {
                                $cats .= get_the_term_list($the_id, $taxonomy, '', ', ','').' ';
                            }
                        }
                    }
    

    and replace this with:

    
               	$taxonomies  = get_object_taxonomies(get_post_type($the_id));
                    $cats = '';
                    $excluded_taxonomies = array_merge( get_taxonomies( array( 'public' => false ) ), array('post_tag','post_format') );
    				$excluded_taxonomies = apply_filters('avf_exclude_taxonomies', $excluded_taxonomies, get_post_type($the_id), $the_id);
    
    $cat_links = array();
    $skip_ids = array( 16, 20 );			//	enter the term_id's to skip
    				
                    if(!empty($taxonomies))
                    {
                        foreach($taxonomies as $taxonomy)
                        {
                            if(!in_array($taxonomy, $excluded_taxonomies))
                            {
    //                            $cats .= get_the_term_list($the_id, $taxonomy, '', ', ','').' ';
    							
    							$terms = get_the_terms( $the_id, $taxonomy );
    
    							if ( is_wp_error( $terms ) )
    							{
    								continue;
    							}
    
    							if ( empty( $terms ) )
    							{
    								continue;
    							}
    
    							foreach ( $terms as $term ) 
    							{
    								if( in_array( $term->term_id, $skip_ids ) )
    								{
    									continue;
    								}
    								
    								$link = get_term_link( $term, $taxonomy );
    								if ( is_wp_error( $link ) ) 
    								{
    									continue;
    								}
    								$cat_links[] = '<a href="' . esc_url( $link ) . '" rel="tag">' . $term->name . '</a>';
    							}
                            }
                        }
                    }
    				
    				if( ! empty( $cat_links) )
    				{
    					$cats = implode( ', ', $cat_links );
    				}
                	
    

    Cheers!
    Günter

    in reply to: Mailchimp DatePicker Format #603859

    Hi!

    Thank you for coming back.

    Sorry to say – at the moment not. If you have programming skills you can try to do it with jQuery and Javascript.

    But you can post a feature request on https://kriesi.at/support/enfold-feature-requests/. Kriesi looks at these reguarly and decides, what to implement or develop.

    Cheers!
    Günter

    Hey Chris!

    Thank you for using our theme.

    The code is correct, but h1 are also used in other loop files like loop-page. Without having more information where and what you are doing it’s hard to say, why it is not working.

    Maybe you forgot to clear the browser cache and try to refresh the page several times.

    Regards,
    Günter

Viewing 30 posts - 2,431 through 2,460 (of 3,695 total)