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Viewing 30 posts - 1,921 through 1,950 (of 3,751 total)
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  • in reply to: PHP errors in server log #976347

    Hi Rob,

    Sorry for the late reply but I’m on holiday this week.

    Strange – I downloaded the file with ftp from your server (see private content). The code is correct in this file – as should be in 4.4.1.

    This is the code in the file that starts at line 3019 (it is a comment line):

    
    			/**
    			 * Now we check that all directories belong to a cache entry
    			 */
    			$cache_dirs = scandir( $this->upload_folders['instagram_dir'] );
    			if( ! is_array( $cache_dirs ) )
    			{
    				/**
    				 * Something went wrong reading directory - folder does not exist, access denied, .....
    				 * There is nothing we can do.
    				 */
    				return;
    			}
    

    I added the comment and the is_array check with 4.4.1.

    What is also a bit strange is the the “Permission denied” message: – upload_folders[‘instagram_dir’] points to the a subdir of standard WP upload directory which should be accessible.

    Best regards,
    Günter

    • This reply was modified 7 years, 3 months ago by Günter.
    in reply to: PHP errors in server log #974733

    Hi,

    I had a look at your source files and error message:

    Please check themes\enfold\framework\php\class-framework-widgets.php line 3020:

    In the source file:

    
    if( ! is_array( $cache_dirs ) )
    

    which I added for 4.4.1 but your error message is:

    
     PHP Warning: array_diff(): Argument #1 is not an array in /nas/content/live/robwiley/wp-content/themes/enfold/framework/php/class-framework-widgets.php on line 3020
    

    which was in a previous version in this line. Now this is in line 3029.

    Did you clear your server caches?

    Best regards,
    Günter

    in reply to: Enfold 4.4.1 issue with multisite installations #973902

    Hi,

    Sorry for the late reply but I’ve been on holiday last week.

    I talked to Kriesi – our servers are running on multisite so this could be a problem with your settings and/or plugins.

    Could you give us admin login credentials so we can check the backend – you can post them in the private content section.

    Best regards,
    Günter

    in reply to: Enfold 4.4.1 issue with multisite installations #970784

    Hi,

    Thank you for using Enfold and reporting this problem and your investigations.

    As a tmporary fix can you try disable all compression settings in Dashboard -> Enfold -> Performance.

    I forwarded it to our devs and they will take a look at it as soon as posible.

    Sorry for the problems.

    Best regards,
    Günter

    in reply to: Links on heading element #970486

    Hey Kevin,

    Thank you for using ou theme and reporting this.

    I put it on our to do list and will try to add it in one of the next releases.

    Enjoy the theme and have a nice day.

    Best regards,
    Günter

    Hey Sophie,

    Thank you for using our theme.

    The text is located in enfold\includes\helper-privacy.php line 280.

    
    $error_message = apply_filters( 'avf_privacy_comment_checkbox_error_message', __( 'Error: You must agree to our privacy policy to comment on this site...' , 'avia_framework' ) );
    

    Actually it should be recognised by translation plugins.

    But you can also use the filter to change it.

    If you need assistance in using the filter let us know.

    Best regards,
    Günter

    in reply to: Review button not responding #969691

    Hi,

    Glad we could help you.

    Feel free to come back when you need more assistance.

    Enjoy the theme and have a nice day.

    Best regards,
    Günter

    in reply to: Performance settings buggy #969681

    Hey digitalprint2222,

    Thank you for using Enfold and reporting this bug.

    We will fix it in the next update.

    Meanwhile please replace enfold\includes\helper-assets.php

    with https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_4_1/helper-assets.php

    Do not forget to make a backup of the original file for a fallback – and clear server and browser caches.

    If you have problems updating the file let us know and we can do it for you.

    Best regards,
    Günter

    in reply to: Disable google font loading via google #969672

    Hi,

    Nein.

    Wenn Du in functions.php des Child Themes (oder des Hauptthemes, wenn Du kein Child Theme verwendest) am Ende das folgende einfügst (z.B. über Dashboard -> Appearance > Editor):

    
    add_filter( 'avf_output_google_webfonts_script', 'my_output_google_webfonts_script', 10, 1 );
    
    function my_output_google_webfonts_script( $activate )
    {
    	return false;
    }
    

    dann ist sichergestellt, dass der Google js nie geladen wird, auch falls Du versehentlich einen Google Font auswählen solltest.

    Best regards,
    Günter

    in reply to: Review button not responding #969641

    Hi,

    You have the following CSS code:

    
    #commentform label {
        right: auto;
    }
    

    Not sure, from where this is coming because of the compressed files.

    This overrides the default setting.

    Add the following to Quick CSS:

    
    #commentform label {
        right: 245px !important;
    }
    

    That moves the text left of the input boxes.

    Best regards,
    Günter

    in reply to: Review button not responding #968767

    Hey noyaholidays,

    Thank you for using enfold and reporting this.

    We will add the fix for the next update.

    Meanwhile in custom.css or Enfold -> General Styling -> Quick CSS field (or when using a child theme: in styles.css of the child theme or Enfold-Child -> General Styling -> Quick CSS field) put the following:

    
    .rtl div #reviews #comments ol.commentlist li .comment-text {
    	margin: 0 50px 0 0 !important;
    }
    
    

    As you are using compression you have to save theme options to force a rebuild of the compressed files.

    Best regards,
    Günter

    in reply to: Mega Menu on Mobile #968706

    Hi,

    Could you create an admin account for us so we can check the backend.

    I tried to reproduce it on my dev install but I could not reproduce it.

    Best regards,
    Günter

    Hi,


    @Rug3r

    Rechecked it, works fine for me. Can you give us an admin account and a link to the page where you used the shortcode so we can check – put them in private content field?

    As this is not your topic – open a new one so only you and the moderators can see the login credentials.

    Best regards,
    Günter

    in reply to: Disable google font loading via google #968517

    Hi,


    @yoice

    Wenn kein google font ausgewählt wurde, dann wird auch kein google font js vom theme mitgeladen.

    Um ganz sicher zu sein, dass vom Theme aus auch nichts geladen wird, gibt es ein filter (enfold\framework\php\class-style-generator.php function link_google_font() Zeile 482):

    
    if( true != apply_filters( 'avf_output_google_webfonts_script', true ) )
    {
        return '';
    }
    

    LG,
    Günter

    in reply to: CM Tooltip Glossary and Enfold 4.4.1 #967983

    Hey stefanos,

    Thank you for using our theme.

    Actually the hook added by us do nothing.

    Contact the CM plugin author – see also https://kriesi.at/support/topic/cm-tooltip-plugin-not-working-with-avia-builder-anymore/#post-967980

    Best regards,
    Günter

    Hi,

    With Enfold 4.4.1 we added to action hooks in enfold\template-builder.php:

    do_action( ‘ava_before_content_templatebuilder_page’ );
    do_action( ‘ava_after_content_templatebuilder_page’ );

    according to the request by the plugin author.

    Could you contact him to check his solutions with the new hooks please?

    This might solve your poblems.

    Best regards,
    Günter

    in reply to: Theme updated / Instagram broken again #967975

    Hey gb,

    I checked your site.

    If you use our testaccount jamie_fashion on your site it works, if I use your account on my local dev server it works.
    I deleted the widget – still does not work. Also created testpages – no success.

    It seems, that something (your server ?) is blocking the instagram access.

    I added some code to get the return status from instagramm and this is 429 (= too many requests).

    Can you check this with your hoster, if there could something be blocking.

    And also update Enfold to version 4.4.1 please.

    Best regards,
    Günter

    Hi,

    In file enfold\framework\php\class-gmaps.php line line 143 there is a filter:

    apply_filters( ‘avf_load_google_map_api_prohibited’, false );

    returning true does not enqueue the script avia_google_maps_front.js which lazy loads avia_google_maps_api.js.

    Hope this helps you. If you are not familiar with filters, let us know.

    Best regards,
    Günter

    in reply to: loop an advanced layerslider #967903

    Hi,

    Great we could help you.

    Feel free to come back if you have more questions. I will close this topic for now.

    Enjoy the theme.

    Best regards,
    Günter

    Hi,

    Gerne.

    Falls Du weitere Fragen hast oder Hilfe benötigst stehen wir gerne zur Verfügung.

    Viel Freude noch mit dem Theme.

    LG,
    Günter

    Hi,

    Kriesi decided not to integrate this feature in core. I created a plugin you can use:

    https://github.com/KriesiMedia/enfold-library/tree/master/integration%20plugins/Enfold/Privacy%20Addon

    Best regards,
    Günter

    Hi,

    Thank you for using Enfold.

    If you do not need Google Maps, you can manually deactivate it in Enfold option page -> Performance -> Disable Template Builder Elements -> Manually manage loaded elements and disable the element.

    Or delete the folderenfold\config-templatebuilder\avia-shortcodes\google_maps\.

    Best regards,
    Günter

    in reply to: Hauptmenü #967870

    Hi,

    Beim Einkaufswagen sehe ich keine Striche – wenn Du die zwischen den Menüpunkten meinst:

    
    .av_seperator_small_border .av-main-nav > li > a > .avia-menu-text{
    border-left-style: none;
    }
    

    Best regards,
    Günter

    Hi,

    I checked your page. I managed to activate a standard theme so you can access the backend again.

    Your WP version is completly outdated with 4.4. Now we have 4.9.6. We try to keep backwards comp as long as possible but sometimes we need features from later versions.

    Can you please update your WP version. This should fix the problem with “undefined function apply_filters_deprecated” which was added in 4.6. Renaming that function to apply_filters did not help because then I got fatal errors from other function calls.

    Best regards,
    Günter

    Hi,

    Da hat es leider ein Problem mit dem Übersetzungsfile gegeben. Dies wurde in der letzten Version 4.4.1 behoben. Bitte updaten, dann sollte alles wieder passen.

    LG,
    Günter

    in reply to: Thousands of rows in wp_options with autoload = yes #966662

    Hi,

    Thank you for using Enfold.

    av_alb_usage_ is needed when using Performance -> Disabling of template builder elements -> Load only used elements.

    Not sure, why you have so many entries – actually there should be only one for each ALB element.

    You can set it to “no” and check, if it has a negative effect on page loading speed. From functionality it should not make any problems if the options are loaded seperatly when needed.

    Best regards,
    Günter

    in reply to: Display shipping classes at single product page #966643

    Hey Max,

    Thank you for using Enfold.

    To get access to the shipping classes: https://wordpress.stackexchange.com/questions/295878/custom-text-on-product-page-based-on-shipping-class

    To hook into the description tabs see

    
    add_filter( '<a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>_product_tabs', '<a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>_default_product_tabs' );
    

    and

    woocommerce\includes\wc-template-functions.php line 1645:

    
    function <a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>_default_product_tabs( $tabs = array() )
    

    Hope this helps you.

    Best regards,
    Günter

    • This reply was modified 7 years, 4 months ago by Günter.
    in reply to: Tab Section #966631

    Hi,

    Thank you for using Enfold.

    The problem with the tab position is caused by a translation file error – Options shoud be Reiter über / Reiter unter text.

    We added a fix for that to the next update.

    Meanwhile – as a workaround – try to switch to english language before editing the page with the tab sections and check, if you have 2 options available.
    After saving the page you can switch back to germain again.

    If this does not work you can try the following:

    – Enable ALB DEBUG MODE https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode
    – This opens a window below the editor window containing all tbe generated shortcodes
    – In this window look for

    [av_tab_section

    – and

    tab_pos='av-tab-below-content' 

    inside this shortcode
    – Remove av-tab-below-content – means

    tab_pos=''

    – Update the page and do not open the tab section again

    Sorry for the problems (make a backup of the original page for a fallback).

    If you want us to do that – enable the debug mode and let us know and we help you.

    Best regards,
    Günter

    in reply to: Deactivate video embedding seems not to work – GDPR #966604

    Hey pixopolis2222,

    The shortcode allows you to add the select checkbox to your page. When user chooses to disable video embeds a cookie is set and then all videos are opened in a new window.

    Videos are lazy loaded, means only when user starts to play a video the video is loaded.

    Check files enfold\config-templatebuilder\avia-shortcodes\video\video.js and enfold\config-templatebuilder\avia-shortcodes\slideshow\slideshow-video.js and cookie aviaPrivacyVideoEmbedsDisabled.

    Hope this makes it more clear.

    Best regards,
    Günter

    • This reply was modified 7 years, 4 months ago by Günter.

    Hey Oliver,

    Thank you for using Enfold.

    This is the intended behaviour. Because you have a link to the corresponding post in the middle of the image it would be a confusing behaviour for the users. When the user follows the link to the post the lightbox works as expected.

    Best regards,
    Günter

Viewing 30 posts - 1,921 through 1,950 (of 3,751 total)