Forum Replies Created

Viewing 30 posts - 1,801 through 1,830 (of 3,695 total)
  • Author
    Posts
  • Hi,

    Danke dass Ihr Enfold verwendet.

    Könnten wir bitte WP admin Zugangsdaten und FTP Zugang bekommen, sodass wir uns das im Backend anschauen können. Diese können im Private Content untergebracht werden.

    Habt Ihr schon versucht, alle plugins zu deaktivieren und dann die Update routine zu starten?

    Und bitte auch sicherstellen, dass der Envato Key nur auf einem Server aktiv ist.

    Best regards,
    Günter

    • This reply was modified 6 years, 3 months ago by Günter.
    in reply to: ALB elements are missing in translated pages (WPML) #996263

    Hi,

    Glad you found a solution.

    Thank you for sharing this for other users.

    Enjyo the theme and feel free to come back when you need further assistance.

    Best regards,
    Günter

    Hi,

    Sorry for the late reply.

    As a first step please have a look at this: https://kriesi.at/support/topic/massive-problems-since-wp-update-to-4-9-7/#post-984318

    As WPML stated, these changes should fix the problem when using the latest Version of WPML.

    If you do not want to update the files manually, I can send you a stable dev version of Enfold including the fixes (give me your E-Mail in private content) and you can check, if this solves your problems.

    If not, you can get in touch with the WPML compatibility team so they can check your server settings.

    Best regards,
    Günter

    in reply to: A major bug on the latest version of "Enfold" theme #995413

    Hi,

    yes, refer to my updated reply after that:

    Managed to get it running.

    It works on my side after adding the fix. Can open media library popup and update an image.

    All optinization features disabled and load all elements (Dashboard -> Enfold (child) -> Performance.

    Best regards,
    Günter

    in reply to: Fitness trainer plugin #995381

    Hi,

    I checked your site – it works on my side. I deactivated performance caching and activated it again.

    The media uploader opens and I can select an image.

    Best regards,
    Günter

    in reply to: A major bug on the latest version of "Enfold" theme #995038

    Hi,

    Managed to get it running.

    It works on my side after adding the fix. Can open media library popup and update an image.

    All optinization features disabled and load all elements (Dashboard -> Enfold (child) -> Performance.

    Best regards,
    Günter

    in reply to: A major bug on the latest version of "Enfold" theme #995032

    Hi,

    Downloaded the plugin – but going to my-account opens the WooCommerce account page.

    Disable all performance settings for Enfold, clear all server and browser cache and try again.

    Another user with the same problem was solved.

    Best regards,
    Günter

    in reply to: w3c validator #994993

    Hi,

    Thanks for reporting this.

    A fix for the height/width:

    In file config-templatebuilder\avia-shortcodes\image\image.php line 554:

    
    if(!empty($img_w)) $hw .= 'width="'.$img_w.'"';
    

    replace with:

    
    if(!empty($img_w)) $hw .= ' width="'.$img_w.'"';
    

    A fix for Section – empty inline background-image property:

    in file config-templatebuilder/avia-shortcodes/section.php around line 812:

    
    			else
    				{
    					$attach = "scroll";
    					$background .= "background-image: {$gradient_val}";
    

    replace with:

    
    			else if( ! empty( $gradient_val ) )
    				{
    					$attach = "scroll";
    					$background .= "background-image: {$gradient_val}";
    

    Fixes should be in the net update.

    Best regards,
    Günter

    in reply to: A major bug on the latest version of "Enfold" theme #994975

    Hi,

    The filter is not in core at the moment (might be in oncoming version – you have to check for it).

    You have to modify the core file:

    In file enfold\functions.php line 419 you find:

    
    $condition2 = ( version_compare( get_bloginfo( 'version' ), '4.9', '>=' ) ) && $condition;
    

    Before this line add:

    
    $condition = true;
    

    Best regards,
    Günter

    in reply to: Request change in avia_google_maps_api.js #994949

    Hi,

    Your solution does not work when you have multiple google maps on a page.

    As a workaround you can use a child theme, copy the element folder into the child theme and change the js in your child theme.

    I think about another solution.

    Best regards,
    Günter

    in reply to: A major bug on the latest version of "Enfold" theme #994501

    Hi,

    Link looks good on my side – I try to put it in private content.

    You can search for wp_enqueue_media-not-working-on-frontend-after-latest-update.

    Best regards,
    Günter

    • This reply was modified 6 years, 3 months ago by Günter.
    in reply to: A major bug on the latest version of "Enfold" theme #994496

    Hi,

    Have a look at https://kriesi.at/support/topic/wp_enqueue_media-not-working-on-frontend-after-latest-update.

    This could solve your problem.

    Best regards,
    Günter

    • This reply was modified 6 years, 3 months ago by Günter.

    Hi,

    I added a filter so it is no longer necessary to hack the source code:

    
    		/**
    		 * Allow to force loading of WP media element for 3rd party plugins
    		 * 
    		 * @since 4.1.2 
    		 * @param boolean $condition 
    		 * @param array $options
    		 * @return boolean
    		 */
    		$condition = apply_filters( 'avf_enqueue_wp_mediaelement', $condition, $options );
    

    Return true for pages that need the media element.

    Should be in the next update.

    Best regards,
    Günter

    in reply to: Enfold not allowing sites to link properly – Part II #993961

    Hi,

    Please open file enfold\config-templatebuilder\avia-template-builder\php\template-builder.class.php

    and in line 1463 in function

    template_include( $original_template )

    you find:

    
    			if( is_feed() ) return;
    

    After this add:

    
    			if( is_embed() )
    			{
    				return $original_template;
    			}
    

    This allows WP to use the default template wp-includes\theme-compat\embed.php.

    Will probably be added to the next update.

    Best regards,
    Günter

    in reply to: Instagram did not return a 200. #993945

    Hi,

    Sorry for the problems but this problem does not occur for every user and if you try to connect to instagram from another server with the same username it works there – see also https://kriesi.at/support/topic/enfold-instagram-widget-not-working-enfold-4-2-6-php-7-2/#post-992944

    If you give us your instagram username we can check, if it works on our dev servers or if we can reproduce the problem.

    If you give us ftp access, an admin account and the allowance to modify files and test a little we might be able to locate the problem if we are unable to reproduce it.

    You can add them in private content.

    Thanks for your cooperation.

    Best regards,
    Günter

    in reply to: Enfold not allowing sites to link properly – Part II #993940

    Hi,

    If I understand your problem this is what you are referring to:

    https://www.ostraining.com/blog/wordpress/embed-theming/
    https://www.ostraining.com/blog/wordpress/oembed/

    WP offers a default solution for normal posts. You can override the output and styling as described in the first link above.

    This should work for non advanced layout builder pages as Enfold does not implement a customization yet.

    For advanced layout builder pages we hook into the template loading sequence and redirect it to a special template. For those pages we currently do not support this feature.

    I will check with Kriesi if this is something to add in one of the next updates. We will let you know if we have further information.

    Best regards,
    Günter

    Hey Alexander,

    Thank you for using Enfold.

    In enfold\functions-enfold.php line 2012ff you find the function:

    av_cookie_consent().

    You can take this as a start or overwrite this function completly in a child theme.

    Hope this helps you.

    Best regards,
    Günter

    in reply to: Massive Problems since WP update to 4.9.7 #993905

    Hi Julian,

    Thanks for the staging site.

    I recognised some weired things:

    1) If you add a textblock (or special heading element, … ???) at the beginning of your page WPML Test, the shortcodes disappear from the translation boxes and only the translateable elements are shown again.
    2) If you save the modified translation the added/changed elements are not always saved – current situation it was saved after some time.
    3) The translated content is not displayed at all – also not the textblock.
    ——————
    4) I added language switcher flags to footer
    5) I added a new page Enfold Support (German) with textblock and Logo element, translated it to English (Enfold Support in English) -> WORKS
    6) I modified the content a little -> translation WORKS
    7) I added a second Logo -> translation WORKS
    ———-
    8) I added a new page Enfold Support Logo (German) with only a logo element, added 3 images only (did not change any other options), saved it.
    9) Translation did show shortcode only
    10) I added a title to the logo element
    11) Translation manager showed title to translate -> translation WORKS

    There still seems to be some WPML core problem.

    Could you get in touch again with WPML guys so they can check your site again and tell them the above ?

    I know, this is not very satisfying – but I do not see what we can do from our side at the moment.

    Best regards,
    Günter

    Hi,

    Sorry for the problems but this is a rather weired thing.


    @sbrenca

    – I’ve been checking your username on my local dev server and on a ‘live’ testserver and the widget works fine for me.
    – If I’m using our instagram user account on your site it works fine (you can check yourself with the account name in private content).

    To figure out what’s going on behind I would need a (staging) site where this error occurs and where I can get FTP access, an admin account and the allowance to temporarily modify files and frontend output for testing.

    Please open a new thread so you can safely add your credentials in private content so only you and moderators have access to it.

    Best regards,
    Günter

    in reply to: Massive Problems since WP update to 4.9.7 #992830

    Hi,

    see private content.

    Best regards,
    Günter

    in reply to: Massive Problems since WP update to 4.9.7 #992424

    Hi,

    Sorry you are having that much problems.
    WPML told me that the problem should be fixed and also a user having problems reported it solved.

    I once again checked the logo element on my dev install and it works for me.

    It might be some WPML setting – can you please contact the WPML compatibility guy (e-mail in private content) and give him access to your site with the problem so he can check it.

    If you give me your e-mail I can send you the version of Enfold containing all the WPML fixes that you are up to date with the version WPML tested.

    Best regards,
    Günter

    in reply to: Server log files and instagram_dir #992338

    Hi,

    Datenbank und Directory (= Filesystem) sind getrennte Sachen.

    Datenbankverbindungsfehler kann auftreten, wenn der SQL Server down ist (warum auch immer) oder überlastet, dass er keine Anfragen mehr beantworten kann (dass username, passwort,.. in wp-config falsch sind – kann man ausschliessen, außer sie wurden am SQL Server kurzfristig geändert resp. deren Rechte).

    Ohne DB geht natürlich WP nicht und somit die ganze Seite.

    LG
    Günter

    Hi,

    Can you please try the following and check:

    In file enfold\functions.php line 419 you find:

    
    $condition2 = ( version_compare( get_bloginfo( 'version' ), '4.9', '>=' ) ) && $condition;
    

    Before this line add:

    
    $condition = true;
    

    If you want us to do do that, please give us admin access and FTP access to your server.

    Best regards,
    Günter

    in reply to: Server log files and instagram_dir #991967

    Hi,

    The code

    
    if( ! is_dir( $this->upload_folders['instagram_dir'] ) )
    			{
    				return;
    			}
    

    must be placed before

    
    $cache_dirs = scandir( $this->upload_folders['instagram_dir'] );
    

    because scandir throws a warning when trying to read a non existing directory.

    Best regards,
    Günter

    in reply to: Issue with Amazon Affiliate Code? #991962

    Hi,

    Checking the problem this is nothing that can be solved by our theme.

    See https://stackoverflow.com/questions/15532252/why-is-reg-being-rendered-as-without-the-bounding-semicolon

    and especially check answer:

    Escape your output!

    Best regards,
    Günter

    in reply to: Error "Error 404 Page" #991918

    Hi,

    Thanks for reporting this.

    I forgot that I also had made changes to the file

    enfold\config-wpml\config.php

    Please update this file with

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_4_1/config-wpml/config.php

    This should fix the problem.

    Best regards,
    Günter

    in reply to: Seiteninhalte verschwinden bei Aktualisierung #991590

    Hi,

    Tut mir leid wegen der etwas späten Antwort.

    Habe mir den shortcode den Dude mir gegeben hat, angeschaut.

    Das Problem ist ein nicht geschlossenes Tag <u> in den Optionen von special Heading: “Die Fakten zur Hundertrainerinnen Ausbildung”

    Das bricht den js parser beim Abspeichern der Seite.

    Es ist ganz wichtig, dass immer valider HTML code angegeben wird.

    Überprüfe bitte immer alle Elemente, wo Du HTML code eingibst, dass zu jedem geöffneten auch ein geschlossenes tag existiert.

    Hoffe, das löst das Problem.

    Best regards,
    Günter

    in reply to: ALB elements are missing in translated pages (WPML) #991554

    Hi,

    Sorry for the troubles.
    We have been in touch with WPML team and there was a bug in WPML core. The WPML compatibility team told me, that our fixes and their corrections seem to work now.

    If you want you can contact the WPML guy who is in charge of this and ask him to check your site with their latest version (see private content)

    Thank you for your cooperation and patience.

    Best regards,
    Günter

    in reply to: ALB elements are missing in translated pages (WPML) #990323

    Hi,

    I think, you better update the core files as these changes should get part in one of the next updates.

    Best regards,
    Günter

    in reply to: Problems with Blog #990222

    Hi,

    Glad we could help you.

    Enjoy the theme and feel free to come back when you need further assistance.

    Have a nice day.

    Best regards,
    Günter

Viewing 30 posts - 1,801 through 1,830 (of 3,695 total)