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Viewing 30 posts - 1,801 through 1,830 (of 3,706 total)
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  • Hi,

    Thank you for reporting this. I could locate a bug.

    In file enfold\config-templatebuilder\avia-template-builder\php\element-manager.class.php around line 589 you find:

    
    Avia_Builder()->update_post_content( $post_id, $content_new );
    

    Replace this with:

    
    $content_new_wp = wp_slash( $content_new );
    Avia_Builder()->update_post_content( $post_id, $content_new_wp );
    

    Fix should be in one of the next updates.

    Best regards,
    Günter

    in reply to: LayerSlider WP: Width-Problem after update #998879

    Hi,

    Can you please try the following fix:

    Replace

    enfold\config-templatebuilder\avia-shortcodes\slideshow_layerslider\slideshow_layerslider.php

    with

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_4_1/slideshow_layerslider.php

    If you set Layerslider -> Slider Settings -> Layout to “responsive” the width of the canvas limits the width of the output container and centers it. If the screen gets smaller, the containers reacts responsive.

    Do not forget to make a backup of the original file for a fallback.

    Best regards,
    Günter

    in reply to: Products not showing up in product grid #998334

    Hi,

    Glad e could help you. Feel free to come back if you need further assistance.
    Have a nice day and emjoy the theme.

    Best regards,
    Günter

    in reply to: Specific page main menu item hover background colour #997187

    Hi,

    Glad we could help you.

    Feel free to come back when you need further assistance.

    Enjoy the theme and have a nice day.

    Best regards,
    Günter

    in reply to: Products not showing up in product grid #997184

    Hi Max,

    Can you please update to latest version 4.4.1.

    There had been some changes – might be this solves your problem.

    As a second step try to deactivate all plugins except WooCommerce and change the language setting of your site to english (Dashboard – Einstellungen -> Allgemein -> Sprache der Website).

    We once had a problem with a wrong translation breaking the theme.

    Best regards,
    Günter

    in reply to: Bug Tab section and Enfold app demo #997162

    Hi,

    Your welcome. Let us know when we can close the ticket.

    Enjoy the theme and have a nice day.

    Best regards,
    Günter

    Hi,

    The blog widget has an image size of 70 * 70. The 2 WooCommerce widgets render standard WC size ‘woocommerce_thumbnail’.

    I added a fix for that. Will become part of a future update.

    Meanwhile replace file

    enfold\config-woocommerce\config.php

    with

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_4_1/config-woocommerce-1/config.php

    Do not forget to make a backup of the original file for fallback. If you want us to do the update please provide FTP access credentials in private content.

    Best regards,
    Günter

    in reply to: Specific page main menu item hover background colour #997091

    Hi,

    If you only want this CSS rule for page 483 you have to remove the text after the comma, means you have to use:

    
    .page-id-483 .header_color .main_menu ul:first-child > li.current-menu-item > a{ 
    background-color: transparent!important;
    }
    

    Best regards,
    Günter

    in reply to: Bug Tab section and Enfold app demo #997068

    Hi,

    Thank you for using Enfold. Sorry for the late reply but due to summer holidays for our support team it takes a little longer to answer to requests.

    Setting up the AppDemo on a clean WP install on my dev server and even adding your tab section above does not show the problem on chrome.

    I created a new testpage on your server “Enfold Support Test” duplicating your page – also does not show the problem you described.
    And checking your page now in chrome also does not show the problem – see screenshots below.

    View post on imgur.com

    Chrome Version 68.0.3440.106 Windows.

    Best regards,
    Günter

    in reply to: Enfold 4.4.1 & Gutenberg #996630

    Hi,

    Advanced Layout builder ALB is currently not supported in Gutenberg. You have to decide if you want to create a page/post in the classic way (with posibility to use ALB) OR in Gutenberg style. The php and js code and the logic Gutenberg creates its elements and the page layout is completely different from the ALB.

    We are currently checking for a possibility to integrate the ALB in Gutenberg.

    Best regards,
    Günter

    in reply to: Is it possible to have the Animated Numbers count up? #996273

    Hi,

    I had a look into the code and cannot reproduce the “count down” problem. The numbers are always incremented – with our without comma.

    The only thing is that the comma or a point create 2 numbers which are handled seperatly.

    You can check this:

    In file config-templatebuilder\avia-shortcodes\numbers\numbers.js line 41 you find:

    
    window.requestAnimationFrame(function(){ start_count(element, countTo, increment, newCount, fakeCountTo) });
    

    Replace this with:

    
    setTimeout(function(){
    					window.requestAnimationFrame(function(){ start_count(element, countTo, increment, newCount, fakeCountTo) });
    				}, 1000);
    

    Clear browser cache and server cache (and save theme options when using Enfold performance settings) and check.

    Best regards,
    Günter

    Hi,

    Danke dass Ihr Enfold verwendet.

    Könnten wir bitte WP admin Zugangsdaten und FTP Zugang bekommen, sodass wir uns das im Backend anschauen können. Diese können im Private Content untergebracht werden.

    Habt Ihr schon versucht, alle plugins zu deaktivieren und dann die Update routine zu starten?

    Und bitte auch sicherstellen, dass der Envato Key nur auf einem Server aktiv ist.

    Best regards,
    Günter

    • This reply was modified 6 years, 5 months ago by Günter.
    in reply to: ALB elements are missing in translated pages (WPML) #996263

    Hi,

    Glad you found a solution.

    Thank you for sharing this for other users.

    Enjyo the theme and feel free to come back when you need further assistance.

    Best regards,
    Günter

    Hi,

    Sorry for the late reply.

    As a first step please have a look at this: https://kriesi.at/support/topic/massive-problems-since-wp-update-to-4-9-7/#post-984318

    As WPML stated, these changes should fix the problem when using the latest Version of WPML.

    If you do not want to update the files manually, I can send you a stable dev version of Enfold including the fixes (give me your E-Mail in private content) and you can check, if this solves your problems.

    If not, you can get in touch with the WPML compatibility team so they can check your server settings.

    Best regards,
    Günter

    in reply to: A major bug on the latest version of "Enfold" theme #995413

    Hi,

    yes, refer to my updated reply after that:

    Managed to get it running.

    It works on my side after adding the fix. Can open media library popup and update an image.

    All optinization features disabled and load all elements (Dashboard -> Enfold (child) -> Performance.

    Best regards,
    Günter

    in reply to: Fitness trainer plugin #995381

    Hi,

    I checked your site – it works on my side. I deactivated performance caching and activated it again.

    The media uploader opens and I can select an image.

    Best regards,
    Günter

    in reply to: A major bug on the latest version of "Enfold" theme #995038

    Hi,

    Managed to get it running.

    It works on my side after adding the fix. Can open media library popup and update an image.

    All optinization features disabled and load all elements (Dashboard -> Enfold (child) -> Performance.

    Best regards,
    Günter

    in reply to: A major bug on the latest version of "Enfold" theme #995032

    Hi,

    Downloaded the plugin – but going to my-account opens the WooCommerce account page.

    Disable all performance settings for Enfold, clear all server and browser cache and try again.

    Another user with the same problem was solved.

    Best regards,
    Günter

    in reply to: w3c validator #994993

    Hi,

    Thanks for reporting this.

    A fix for the height/width:

    In file config-templatebuilder\avia-shortcodes\image\image.php line 554:

    
    if(!empty($img_w)) $hw .= 'width="'.$img_w.'"';
    

    replace with:

    
    if(!empty($img_w)) $hw .= ' width="'.$img_w.'"';
    

    A fix for Section – empty inline background-image property:

    in file config-templatebuilder/avia-shortcodes/section.php around line 812:

    
    			else
    				{
    					$attach = "scroll";
    					$background .= "background-image: {$gradient_val}";
    

    replace with:

    
    			else if( ! empty( $gradient_val ) )
    				{
    					$attach = "scroll";
    					$background .= "background-image: {$gradient_val}";
    

    Fixes should be in the net update.

    Best regards,
    Günter

    in reply to: A major bug on the latest version of "Enfold" theme #994975

    Hi,

    The filter is not in core at the moment (might be in oncoming version – you have to check for it).

    You have to modify the core file:

    In file enfold\functions.php line 419 you find:

    
    $condition2 = ( version_compare( get_bloginfo( 'version' ), '4.9', '>=' ) ) && $condition;
    

    Before this line add:

    
    $condition = true;
    

    Best regards,
    Günter

    in reply to: Request change in avia_google_maps_api.js #994949

    Hi,

    Your solution does not work when you have multiple google maps on a page.

    As a workaround you can use a child theme, copy the element folder into the child theme and change the js in your child theme.

    I think about another solution.

    Best regards,
    Günter

    in reply to: A major bug on the latest version of "Enfold" theme #994501

    Hi,

    Link looks good on my side – I try to put it in private content.

    You can search for wp_enqueue_media-not-working-on-frontend-after-latest-update.

    Best regards,
    Günter

    • This reply was modified 6 years, 5 months ago by Günter.
    in reply to: A major bug on the latest version of "Enfold" theme #994496

    Hi,

    Have a look at https://kriesi.at/support/topic/wp_enqueue_media-not-working-on-frontend-after-latest-update.

    This could solve your problem.

    Best regards,
    Günter

    • This reply was modified 6 years, 5 months ago by Günter.

    Hi,

    I added a filter so it is no longer necessary to hack the source code:

    
    		/**
    		 * Allow to force loading of WP media element for 3rd party plugins
    		 * 
    		 * @since 4.1.2 
    		 * @param boolean $condition 
    		 * @param array $options
    		 * @return boolean
    		 */
    		$condition = apply_filters( 'avf_enqueue_wp_mediaelement', $condition, $options );
    

    Return true for pages that need the media element.

    Should be in the next update.

    Best regards,
    Günter

    in reply to: Enfold not allowing sites to link properly – Part II #993961

    Hi,

    Please open file enfold\config-templatebuilder\avia-template-builder\php\template-builder.class.php

    and in line 1463 in function

    template_include( $original_template )

    you find:

    
    			if( is_feed() ) return;
    

    After this add:

    
    			if( is_embed() )
    			{
    				return $original_template;
    			}
    

    This allows WP to use the default template wp-includes\theme-compat\embed.php.

    Will probably be added to the next update.

    Best regards,
    Günter

    in reply to: Instagram did not return a 200. #993945

    Hi,

    Sorry for the problems but this problem does not occur for every user and if you try to connect to instagram from another server with the same username it works there – see also https://kriesi.at/support/topic/enfold-instagram-widget-not-working-enfold-4-2-6-php-7-2/#post-992944

    If you give us your instagram username we can check, if it works on our dev servers or if we can reproduce the problem.

    If you give us ftp access, an admin account and the allowance to modify files and test a little we might be able to locate the problem if we are unable to reproduce it.

    You can add them in private content.

    Thanks for your cooperation.

    Best regards,
    Günter

    in reply to: Enfold not allowing sites to link properly – Part II #993940

    Hi,

    If I understand your problem this is what you are referring to:

    https://www.ostraining.com/blog/wordpress/embed-theming/
    https://www.ostraining.com/blog/wordpress/oembed/

    WP offers a default solution for normal posts. You can override the output and styling as described in the first link above.

    This should work for non advanced layout builder pages as Enfold does not implement a customization yet.

    For advanced layout builder pages we hook into the template loading sequence and redirect it to a special template. For those pages we currently do not support this feature.

    I will check with Kriesi if this is something to add in one of the next updates. We will let you know if we have further information.

    Best regards,
    Günter

    Hey Alexander,

    Thank you for using Enfold.

    In enfold\functions-enfold.php line 2012ff you find the function:

    av_cookie_consent().

    You can take this as a start or overwrite this function completly in a child theme.

    Hope this helps you.

    Best regards,
    Günter

    in reply to: Massive Problems since WP update to 4.9.7 #993905

    Hi Julian,

    Thanks for the staging site.

    I recognised some weired things:

    1) If you add a textblock (or special heading element, … ???) at the beginning of your page WPML Test, the shortcodes disappear from the translation boxes and only the translateable elements are shown again.
    2) If you save the modified translation the added/changed elements are not always saved – current situation it was saved after some time.
    3) The translated content is not displayed at all – also not the textblock.
    ——————
    4) I added language switcher flags to footer
    5) I added a new page Enfold Support (German) with textblock and Logo element, translated it to English (Enfold Support in English) -> WORKS
    6) I modified the content a little -> translation WORKS
    7) I added a second Logo -> translation WORKS
    ———-
    8) I added a new page Enfold Support Logo (German) with only a logo element, added 3 images only (did not change any other options), saved it.
    9) Translation did show shortcode only
    10) I added a title to the logo element
    11) Translation manager showed title to translate -> translation WORKS

    There still seems to be some WPML core problem.

    Could you get in touch again with WPML guys so they can check your site again and tell them the above ?

    I know, this is not very satisfying – but I do not see what we can do from our side at the moment.

    Best regards,
    Günter

    Hi,

    Sorry for the problems but this is a rather weired thing.


    @sbrenca

    – I’ve been checking your username on my local dev server and on a ‘live’ testserver and the widget works fine for me.
    – If I’m using our instagram user account on your site it works fine (you can check yourself with the account name in private content).

    To figure out what’s going on behind I would need a (staging) site where this error occurs and where I can get FTP access, an admin account and the allowance to temporarily modify files and frontend output for testing.

    Please open a new thread so you can safely add your credentials in private content so only you and moderators have access to it.

    Best regards,
    Günter

Viewing 30 posts - 1,801 through 1,830 (of 3,706 total)