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Viewing 30 posts - 1,801 through 1,830 (of 3,742 total)
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  • in reply to: How can I create traditional video gallery? #1010841

    Hi,

    Try to replace the code from Rikkard with:

    
    .page-id-1405 #av_section_1 section.av_textblock_section .av_one_third {
    	width: 32%;
    	margin-left: 0;
    	margin-right: 0;
    }
    
    .page-id-1405 #av_section_1 section.av_textblock_section .av_one_third.el_after_av_one_third.el_before_av_one_third {
    	margin-left: 2%;
    	margin-right: 2%;
    }
    
    

    Best regards,
    Günter

    Hi,

    There is a plugin conflict. I created a testpage (copy from your page) and removed most of the content except product slider and a few simple elements.

    The problem persisted.

    After deactivating all plugins (except WooCommerce) switching between the revisions works fine.

    I reactivated all plugins again.

    But you should check your plugins because I get js errors in frontend and backend which break loading pages correctly.

    To figure out which plugin(s) cause(s) the problem deactivate all plugins and reactivate one after the other and check.

    Best regards,
    Günter

    in reply to: Burger menu not working as expected #1009521

    Hi,

    Thank you for using Enfold and the login credentials.

    I added the folloing code to you QuickCSS field:

    
    .html_header_top.html_logo_center.av-burger-overlay-active .main_menu {
        text-align: right;
    }
    
    .html_header_top.html_logo_center.av-burger-overlay-active .menu-item-avia-special{
    z-index: 150;
    }
    
    .html_header_top.html_logo_right .main_menu .menu-item-avia-special,
    .html_header_top.html_logo_right.av-burger-overlay-active .main_menu .menu-item-avia-special{
    float: right;
    }
    
    

    The closing sign moves to the right and the menus can scroll up.

    I addd the fix to our dev repository and it should become part of the core.

    Best regards,
    Günter

    in reply to: Display issues – accordion and Slider – Firefox #1009408

    Hi,

    Thank you for using our theme.

    It is not necessary to add “bumping”, because this does not change your position in the support queue.

    I also get javascript errors on Firefox (not in chrome). That cause the problems.

    Can we get an admin account to check the backend? You can post them in private content.

    As a first step – try to deactivate all plugins and reactivate them one by one and check. Do not forget to clear browser and server cache.

    Best regards,
    Günter

    Hi,

    Thank you for the login details.

    After doing some deeper research on your site I figured out, that the shortcode rendered to build the accordeon is broken – the title is removed. As you see the title when editing the element the shortcode is correct in the postcontent and Database.

    The plugin “Responsive Lightbox & Gallery” is the problem. When you deactivate it, the titles are displayed correctly.

    We recommend minimum 256MB of memory and for security reasons PHP 7.1 minimum (http://php.net/supported-versions.php).

    There are some javascript loading errors (see private content).

    Best regards,
    Günter

    Hi,

    Using relative paths you have to “navigate” from the location of the file with the code to the location of the image.

    When you put the code in styles.css of the child theme this should work (tested on my dev server):

    
    background: #fff url(‘../treff7/img/motiv_home.jpg’) center center;
    

    Best regards,
    Günter

    in reply to: ALB: Add "show_option" for "multi_image" #1008466

    Hi,

    I will ask Kriesi and we let you know, if he will give you access.

    Best regards,
    Günter

    Hi,

    Thank you for reporting this. I opened an issue in our dev repository and will have a look into it asap.

    I will come back to you when I found a solution.

    Best regards,
    Günter

    Hi,

    There had been minor changes in version 4.3.1 but these do not effect on your problem.

    As a first step you can disable all plugins by yourself and check, if the problem still occurs. If not, enable one plugin after the other and check. Do not forget to clear server and browser cache after each step.

    We cannot assist you if we do not get access to your backend with admin rights, ftp access and the allowance to make temporary changes to the php code to debug the problem. We try to work as fast as possible.

    You can create a staging site for us where the error is reproduceable so we do not need to use your live site.

    Best regards,
    Günter

    in reply to: Cannot update theme to 4.4.1 #1007973

    Hi,

    Once you updated the posts it will only be necessary when we need to modify the post content again (depending on new features of the theme).

    As most of our customers have only a few hundred posts – they had no problems on update. But meanwhile we realized that there are sites with 20k posts and more that make problems.

    I will discuss with Kriesi if he considers to update the upgrading routine.

    Best regards,
    Günter

    in reply to: Closing top tabs #1007967

    Hi,

    Thank you for using Enfold – and reporting this.

    Actually you found a bug – Tabs are not supposed to show/hide content but only to switch between content of the tabs.

    It would need some more user interface to show users that they can toggle the tab content in addition (eg add a open/close icon). Otherwise it is not intuitive and user will not know that this is possible.

    Consider to use accordeon element if you want to toggle content.

    I fixed the bug – should be in the next update.

    Best regards,
    Günter

    in reply to: Undefined index problem #1007914

    Hi,

    Thank you for using Enfold and reporting this.

    This warning should never occur for this element. And I have not the slightest idea, why this happens.

    To find the reason I would need a possibility to debug the code by adding some output to check internal values.

    Do you have a staging site where this warnings also show up?

    Can we have admin access to your backend and a link to the page concerned so we can check the shortcode structure?

    You can add the credentials in the private content area.

    Also enable the debug mode please: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

    Best regards,
    Günter

    in reply to: How can I create traditional video gallery? #1007877

    Hi,

    if you are talking about “Dr. Joseph McKinley”,… Out of the box – no.

    If you use a plain image elements you have a tab “Caption” where you can enter a text that is displayed over the image.

    Best regards,
    Günter

    in reply to: TAB title translation cannot be saved #1007870

    Hi,

    I corrected Morning Exercise – you can save the page now.

    If the “white” looks different – might be an opacity setting.
    Can you point out with a screenshot and a link to the page where you see the problem – I cannot figure it out.

    Concerning the fonts – I cannot reproduce it on my install.
    – Uploaded a new logo (dashboard -> Enfold -> Themes Settings -> Logo) and set the fonts ( dashboard -> Enfold -> General Styling -> Tab Fonts)
    – Switched to second language
    – Uploaded a logo and set the fonts

    After that changing the settings in any of the languges did not change the other language.

    Best regards,
    Günter

    in reply to: Cannot update theme to 4.4.1 #1007389

    Hi,

    Sorry for the problems.

    Please try to update enfold\config-templatebuilder\avia-template-builder\php\element-manager.class.php with https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_4_1/element-manager.class.php.

    With Enfold 4.4 and 4.4.1 we added some features to improve performance of the theme and that needs to scan all posts and products for shortcodes.
    This is very time consuming and results in timeout and memory problems for large databases.

    In this fix there is an improved updating logic. Other users already reported that it works.

    After updating the file loading the backend starts the update process. You will probably need to reload a backend page several times to restart the update process after timeout. One user reported it took about 2 hours for him.

    Do not forget to make a backup for a fallback.

    Best regards,
    Günter

    in reply to: Exclude specific script from merging. #1007165

    Hi,

    Passt – schönen tag noch.

    LG,
    Günter

    in reply to: Exclude specific script from merging. #1007023

    Hi,

    Versuche es mit:

    
    add_action( 'wp_enqueue_scripts', 'youtube_single_js_script', 1 );
    

    Sollte das nicht gehen mit:

    
    add_action( 'init', 'youtube_single_js_script', 1 );
    

    Best regards,
    Günter

    in reply to: Fullscreenslider and Parallax #1007014

    Hi,

    Danke für das Feedback.

    Kriesi wird sich die Sache anschauen.
    Einen schönen Tag noch.

    LG,
    Günter

    in reply to: Exclude specific script from merging. #1007011

    Hi,

    Hast du den Namen genommen, den Du in wp_enqueue_script verwendet hast (case sensitive !!!):

    
    wp_enqueue_script( 'Youtube-Single', get_stylesheet_directory_uri().'/js/youtube-singleplay.js', array('jquery'), '1.0', true );
    

    d.h.

    
    add_filter('avf_force_include_asset', 'avia_force_include_files', 10, 1);
    function avia_force_include_files($force_included) {
    	$force_include_js = array('Youtube-Single');
    	$force_included['js'] = array_merge($force_included['js'], $force_include_js);
      return $force_included;
    }
    

    LG
    Günter

    in reply to: Fullscreenslider and Parallax #1006746

    Hi,

    Ich habe Kriesi einen Link zu diesem Post gegeben, da ich das nicht beurteilen kann.

    Von der Implementierung her ist es ein grosser Aufwand, da ja jedes Bild eine eigene Caption haben kann und mit jedem Bildwechsel auch ein Austausch der Texte stattfinden muss. Das führt mit Sicherheit zu Problemen (Flackern,…). Daher nehme ich an, dass dieses Verhalten gewollt ist.

    Bei der Section gibt es z.B. nur einen fixen Textblock (oder special Heading) den man leicht mitverschieben kann.

    Best regards,
    Günter

    in reply to: Exclude specific script from merging. #1006550

    Hallo Günter,

    Tatsächlich ein bug – danke dafür.

    Im File enfold\config-templatebuilder\avia-template-builder\php\asset-manager.class.php um Zeile 242 findest Du:

    
    if( ('all' == $this->which_files[$file_type] ) || 
    					('avia-module' == $this->which_files[$file_type] && strpos($file, 'avia-module') !== false ) ||
    					('avia' == $this->which_files[$file_type] && strpos($file, 'avia') !== false ) ||
    					( $force_print )) 
    

    Bitte ersetzen durch:

    
    				if( ('all' == $this->which_files[$file_type] ) || 
    					('avia-module' == $this->which_files[$file_type] && strpos($file, 'avia-module') !== false ) ||
    					('avia' == $this->which_files[$file_type] && strpos($file, 'avia') !== false ) ||
    					( $force_print ) ||
    					( in_array( $file, $this->force_include[ $file_type ] ) )
    				) 
    

    Im Filter avf_force_include_asset dann nur mehr den Namen angeben – in Deinem Fall youtube-singleplay.

    Hab einen Pullrequest fürs nächste Update angelegt.

    LG,
    Günter

    in reply to: Social Share links go to http:// instead of https:// #1006537

    Hey!

    I added a fix for that to our pull requests for the next update.

    Best regards,
    Günter

    in reply to: performance compression not working #1006181

    Hi,

    but WP cannot read the files after creating them (header file missing is no problem, because there are no header scripts needed) – no idea why your server has a problem reading the files right after creating them. On other servers this is no problem.

    Best regards,
    Günter

    in reply to: performance compression not working #1006170

    Hi,

    I checked your site by creating a testpage and adding some php code which I removed again.

    The problem is, that the files are probably generated (cannot check this because no ftp access) but cannot be read by WP (see screenshot in private content):

    Error 52: Empty reply from server.

    We check if we can read the file after creating it – if not we assume that an error occured creating the file and ignore the compression settings.

    Best regards,
    Günter

    in reply to: Fullscreenslider and Parallax #1005032

    Hi,

    There is an option “Use first slides caption as permanent caption”.

    Checking this, brings the caption outside the ul container.

    It is right, that scroll and fixed have the same behaviour for fullwidth sliders – I will check with Kriesi, if we should remove the option fixed.

    Best regards,
    Günter

    Hi,

    Envato Updater must have changed something that causes problems for some users.

    We have a fix for it.

    Please replace enfold/framework/php/auto-updates/class-pixelentity-theme-update.php with

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_4_1/class-pixelentity-theme-update.php

    Do not forget to make a backup of the original file for a fallback and clear server and browser cache.

    Best regards,
    Günter

    in reply to: TAB title translation cannot be saved #1004975

    Hi,

    Sorry for the late reply.

    1.) Do not use HTML tags in Tab Section titles – this breaks saving changes to the tab title. I do not want to mess around – make sure you have a copy of the original page for a fallback.

    Open the page “Workshop” and in the debug window look for

    
    [av_tab_sub_section tab_title='Morning
    Exercise'
    

    and replace this with (remove linebreak):

    
    [av_tab_sub_section tab_title='Morning Exercise'
    

    and update the page.

    2) Tab titles not translated is a WPML bug. Please open a ticket there with a link to your page and report it. WPML keeps an own file which handles translation of ALB elements.

    If you have translation management, you should stick to it translating pages.

    3) To translate the contact form checkbox text in themeoptions Dashboard -> Enfold (Enfold child) you have to switch to slovak and translate it in “Privacy and Cookies”

    4) Not sure if we talk abouz the same, but to change the color of the animated numbers you can try (Quick CSS) – adjust colur value:

    
    #main .avia-animated-number .heading.avia-animated-number-title {
        color: red;
    }
    

    Best regards,
    Günter

    in reply to: ALB: Add "show_option" for "multi_image" #1004910

    Hi,

    I replaced line 1080:

    
    $class = $fetch == "template" ? "avia-media-img-only-no-sidebars" : "avia-media-img-only";
    

    with

    
    				if( empty( $element['show_options'] ) )
    				{
    					$class = $fetch == "template" ? "avia-media-img-only-no-sidebars" : "avia-media-img-only";
    				}
    				else if( $element['show_options'] == true )
    				{
    					$class = "avia-media-img-only";
    				}
    

    and added it to our pull requests for Kriesi to check.

    Best regards,
    Günter

    in reply to: Strange behaviour of codeblock Element in Footer Page #1003585

    Hey!

    Please update enfold\config-templatebuilder\avia-shortcodes\codeblock.php with

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_4_1/codeblock.php

    Do not forget to make a backup of the original file and clear server and browser cache.

    Cheers!
    Günter

    in reply to: ADA compliance and keyboard navigation #1003456

    Hi,

    I added a fix:

    Please replace enfold\config-templatebuilder\avia-shortcodes\tabs\tabs.php with

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_4_1/shortcode-tabs/tabs.php

    and enfold\config-templatebuilder\avia-shortcodes\tabs\tabs.js with

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_4_1/shortcode-tabs/tabs.js

    Do not forget to make a copy of the original files for a fallback and clear server and browser cache.

    Let us know, if it works.

    Best regards,
    Günter

Viewing 30 posts - 1,801 through 1,830 (of 3,742 total)