Forum Replies Created
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April 16, 2019 at 9:41 am in reply to: Hintergrundbild und Headerbild nach Update nicht mehr darstellbar #1091324
Hi,
Kannst Du mir bitte genau beschreiben, wo auf der Option page sich der Eintrag für das Bild befindet?
Ich hab auf der Seite mit den Zugangsdaten von https://kriesi.at/support/topic/hintergrundbild-und-headerbild-nach-update-nicht-mehr-darstellbar/#post-1090284
in der Logo area ein integriertes Hintergrundbild ausgewählt gehabt, das hat bei mir funktioniert.
Best regards,
GünterHi,
Freut mich, dass wir helfen konnten.
Viel Freude noch mit dem Theme. Gerne stehen wir für weitere Fragen zur Verfügung.
Best regards,
GünterHi,
Try to update (in 4.5.5):
enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php
and enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php
Best regards,
GünterApril 15, 2019 at 5:16 pm in reply to: Fixed issue with shortcodes used outside of template builder pages #1091019Hi,
Try to update:
enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php
and enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php
This fixes some problems with functionality for REST API, feed, …
Check the well documented filters in function shortcode_handler_prepare in shortcode-template.class.php.
Make sure to enqueue your scripts in function extra_assets() as we do for our shortcodes (if your shortcodes are derived from aviaShortcodeTemplate). This adds your scripts to the header.
Or try to hook into ‘wp_head’ action with 1 to add your scripts as one of the first scripts.Best regards,
GünterApril 15, 2019 at 4:48 pm in reply to: Problems after updating tot 4.5.5. Cannot edit pages anymore. #1091008Hi,
Thank you for using Enfold – and sorry for the late reply.
This error message occurs because the file enfold\config-templatebuilder\avia-template-builder\php\save-buildertemplate.class.php could not be loaded properly – probably it is missing or corrupted.
Might be that the update went wrong or you had corrupted files.
So please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.
Best regards,
GünterApril 15, 2019 at 4:33 pm in reply to: Adding a dropdown WPML language switcher to a custom position in menu #1091004Hey OblakJ,
Thank you for using Enfold.
I’m afraid this is not easy to achieve. Check enfold\config-wpml\config.php line 257 function avia_wpml_language_switch.
This is where Enfold hooks to output the WPML language switcher. You might need to check the 2 action filter if you have a chance to alter the output.Buth this is customization and beyond the scope of the support forum.
Best regards,
GünterHey Guenter,
https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_5/Submenu_screenwidth/menu.php
https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_5/Submenu_screenwidth/menu.cssPlease replace corresponding files in enfold\config-templatebuilder\avia-shortcodes\menu\
Added an option similar to screen options tab.
Added a pull request in our dev repo for core.
Best regards,
GünterHi,
Please enable debug mode by adding the code provided in this link to your functions.php file which can be accessed from Appearance > Editor
This lets you view the shortcode for all the page elements of the shop page (in a textarea below the layout builder area).
Please copy the shortcodes in the private content area or create a WP admin account for us so we can get access to it to check if we are able to reproduce on our dev server.
Best regards,
GünterApril 15, 2019 at 1:14 pm in reply to: Hintergrundbild und Headerbild nach Update nicht mehr darstellbar #1090952Hi,
Danke für die Daten.
Soweit ich sehe, werden die Bilder richtig geladen? Ich bekomme auf der Homepage keine Fehlermeldungen.
Hat sich das Problem gelöst? Resp. wo finde ich das Problem.
Best regards,
Günter- This reply was modified 5 years, 9 months ago by Günter.
April 12, 2019 at 2:15 pm in reply to: Hintergrundbild und Headerbild nach Update nicht mehr darstellbar #1090065Hi,
Ja – unbedingt die Theme options neu speichern, damit die komprimierten Dateien neu aufgebaut werden (hatte ich leider vergessen zu sagen).
Freut mich, dass es jetzt funktioniert. Nochmals sorry für die Probleme. Viel Freude mit dem Theme. Jederzeit stehen wir gerne zur Verfügung, wenn weitere Fragen auftreten.
Best regards,
GünterApril 12, 2019 at 9:17 am in reply to: Hintergrundbild und Headerbild nach Update nicht mehr darstellbar #1089975Hi,
Please check https://kriesi.at/support/topic/again-one-problem-with-merged-css/ and https://css-tricks.com/quick-reminder-about-file-paths/.
Sonst bitte einen WP Admin account einrichten mit einem Link zu der Seite damit wir uns das Backend anschauen können.
Best regards,
GünterApril 11, 2019 at 5:47 pm in reply to: Masonry Gallery and Blog Post Element on the same page – pagination issue #1089644Hey IdeaZone2550,
Thank you for using Enfold and thank’s for reporting this.
Please update enfold\config-templatebuilder\avia-shortcodes\av-helper-masonry.php around line 892 (function query_entries_by_id):
if(!$page) $page = 1;
Replace with:
if( ! $page || $params['paginate'] == 'none' ) { $page = 1; }
Do not forget to make a backup of the original file for a fallback – and clear server and browser cache.
If you need assistance in updating please provide WP admin credentials and a link to your backend and we can do it for you.
Best regards,
GünterApril 11, 2019 at 4:09 pm in reply to: Is it possible to have the Animated Numbers count up? #1089603Hi,
Thanks for the feedback.
It is in the pull requests for the next update. Hope Kriesi will merge.
Enjoy the theme and have a nice day. Feel free to come back when you need further assistance.
Best regards,
GünterHi,
Glad we could help you. Fix should become part of the next update.
Enjoy the theme and feel free to come back if you need further assistance.
Best regards,
GünterHey iisrael,
Thank you for using Enfold.
What version of Enfold are you using? Current is 4.5.5. Try to update to the latest version.
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.
Make sure to keep a backup of your current version for a fallback.
Best regards,
GünterApril 11, 2019 at 11:22 am in reply to: Neues Update (WordPress+Enfold beide 2015) bringen massive Probleme #1089510Hey Axel,
Danke dass Du Enfold verwendest.
Momentan läuft Deine Seite auf Version 3.0.4 (vom 2014 November 20th). Zugegeben – ich kenne die Funktionalität dieser Version nicht.
Momentan haben wir 4.5.5 und WP hat mit 5.0 einen grossen Sprung gemacht. Gut möglich, dass da einiges nicht mehr so zusammenpasst und ein Umstieg nicht leicht möglich ist.
Da die neueste Version von Enfold eine Menge neuer Features anbietet (auch im Hinblick auf Responsive Design für Mobile) solltest Du überlegen die Seite komplett neu aufzubauen und zu designen. Der Advanced Layout Editor mit Drag und Drop unterstützt Dich dabei. Wenn Du den Block Editor von WP nicht möchtest, erlaubt Enfold in einer Option diesen auszuschalten.
Wird in Summe vermutlich billiger sein und Du bist am letzten Stand der Technik. Wenn Du dann ständig updatest sollten die Updates kein Problem mehr machen.
LG,
GünterHi,
I updated config-templatebuilder/avia-shortcodes/iconlist/iconlist.php lines 521 – 526.
This should fix your problem.
Best regards,
GünterHi,
Thanks a lot for this detailed description.
I have opened an issue for that in our dev repo and will keep an eye on it.
For the next update which is close I’m afraid we will not be able to adress any of the points.
Best regards,
GünterApril 10, 2019 at 3:01 pm in reply to: Is it possible to have the Animated Numbers count up? #1089145Hey!
I added a solution for adding thousand seperators to the numbers (use Enfold 4.5.5)
Please replace
enfold\config-templatebuilder\avia-shortcodes\numbers\numbers.php
enfold\config-templatebuilder\avia-shortcodes\numbers\numbers.jswith
https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_5/animated_numbers/numbers.php
https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_5/animated_numbers/numbers.jsDo not forget to make a backup of the original files for a fallback and clear server and browser cache.
Check the options for the element.
Regards,
GünterHi,
Thank you for using Enfold – and sorry for that.
In the last update there is a bug in the iconlist element.
Please update enfold\config-templatebuilder\avia-shortcodes\iconlist\iconlist.php
Do not forget to make a backup of the original file for a fallback – and clear server and browser cache.
If you need assistance in updating let us know and we can do it for you – please provide ftp access.
Best regards,
GünterHi,
Sorry for the late reply – and thanks for the feedback.
In https://kriesi.at/support/topic/rss-widget-no-longer-working/#post-1085464 I asked you to update enfold\config-templatebuilder\avia-template-builder\php\shortcode-template.class.php line 343 and this added:
&& ! is_feed() && ! is_comment_feed()
which are core WP functions and check for feeds – and let the program flow continue processing the shortcodes.
But as I said in https://kriesi.at/support/topic/rss-widget-no-longer-working/#post-1086484:
Using the rss feed on my dev server works as expected – also with a feed to your server.
Honestly, no idea. Can you try setup a simple staging site on a different server and check ?
Best regards,
GünterHi,
Ich habe einen fix hochgeladen:
Bitte die Datei enfold\config-templatebuilder\avia-shortcodes\iconlist\iconlist.php
ersetzen.
Bitte eine Kopie der Originaldatei als Fallback machen – Server und Browsercache löschen nicht vergessen.
Falls Hilfe benötigt wird, bitte um WP Admin access und FTP access – dann können wir das gerne machen.
Bitte nochmals den Fehler zu entschuldigen.
Best regards,
GünterHey J.,
Thank you for using Enfold – and sorry for that.
In the last update there is a bug in the iconlist element.
Please update enfold\config-templatebuilder\avia-shortcodes\iconlist\iconlist.php
Do not forget to make a backup of the original file for a fallback – and clear server and browser cache.
If you need assistance in updating let us know and we can do it for you – please provide ftp access.
Best regards,
GünterApril 9, 2019 at 3:12 pm in reply to: CSS file merging and compression breaking Background image. #1088671Hi,
Thank you for the credentials.
But I cannot see the theme editor menu in WP Dashboard-> Appearance. So I cannot check or modify the file.
Maybe something went wrong when updating the file – or the server has a cache and did not recognise the changes.
As a temporary fix you can disable CSS merging (Enfold Child -> Performance tab).
The fix should be in the next update. If you do not want to wait for the next update can you give us ftp access and a full admin account so we can update the file and check? After update it needs to save the Enfold theme options to force a rebuild of the merged files.
Best regards,
GünterApril 9, 2019 at 1:25 pm in reply to: woocommerce shop – sorting by price breaks with simple and variable products #1088654Hi,
Always sort on the highest variable price (whether ascending or descending) – simple as that.
As theme we have to follow the default behaviour of WooCommerce.
Your request is actually customization.
What you can try is the following in WooCommerce core (replace min with max):
woocommerce\includes\class-wc-query.php line 527:
SELECT post_id, min( meta_value+0 ) price
Replace with:
SELECT post_id, max( meta_value+0 ) price
and
line 537 (only the beginning of the line):
$args['join'] .= " INNER JOIN ( SELECT post_id, min( meta_value+0 ) price
Replace with:
$args['join'] .= " INNER JOIN ( SELECT post_id, max( meta_value+0 ) price
Best regards,
GünterHi,
I updated
enfold\config-templatebuilder\avia-shortcodes\icongrid\icongrid.php
enfold\config-templatebuilder\avia-shortcodes\iconlist\iconlist.phpThat should fix the problems.
Will be part of the next release.
Best regards,
GünterHi,
Sorry für das Problem.
Falls Du nicht auf das nächste Update warten kannst, bitte einen WP admin user für uns anlegen, einen Link zu der Seite mit dem Problem und dann können wir Dir gerne einen fix geben.
Best regards,
GünterApril 8, 2019 at 4:15 pm in reply to: Header Code Works in FireFox and Chrome but not IE11 and Edge #1088372 -
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