Page 42 – Support | Kriesi.at – Premium WordPress Themes

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May 21, 2019 at 10:02 am in reply to: Woocommerce Product Sort by #1102770
Günter
Keymaster
Hi,

Filter is in functions.php of the child theme (or parent theme if no child theme).

Did you try to check manually for Theme Updates?

To get an extended log about update checks add this to functions.php:
```
add_theme_support( 'avia_envato_extended_log' );
```
This gives you a detailed info list about the last update checks – and possible errors.

Best regards,
Günter
May 21, 2019 at 9:52 am in reply to: "File merging and compression for CSS" still not working in Enfold Theme 4.5.7 #1102766

Günter
Keymaster

Hi,

Great everything works now.

We are using the standard php function file-get-contents to read the file content for merging.

Could depend on server OS because we did not get any reports about that.

And yes, you can remove the 2 css files.

Enjoy the theme and feel free to come back when you need further assistance.

Best regards,
Günter

May 20, 2019 at 4:37 pm in reply to: Errors after updating to WP version 5.2 #1102521
Günter
Keymaster
Hi,

Are you using caching plugins or some php caching plugins? Try to disable them temporarily and check if this changes something?

I’m also using WP 5.2 and PHP 7.3 on my private live server and do not recieve any mails.

I will also ask Kriesi and the others if they have an idea.

Please also see https://kriesi.at/support/topic/wordpress-sends-message-about-technical-problem-with-enfold/#post-1101383

Best regards,
Günter
- This reply was modified 5 years, 7 months ago by Günter.
May 20, 2019 at 4:23 pm in reply to: Woocommerce Product Sort by #1102513

Günter
Keymaster

Hi,

You have to create an Envato private token key and add it to Enfold Options -> Theme Update -> Enter a valid Envato private token.
You find a link there how to create this token.

There is a filter to customize the dropdown:

https://github.com/KriesiMedia/enfold-library/blob/master/actions%20and%20filters/woocommerce/avf_wc_product_order_dropdown_frontend.php

If you need help with it, let us know.

Best regards,
Günter

May 20, 2019 at 1:02 pm in reply to: "File merging and compression for CSS" still not working in Enfold Theme 4.5.7 #1102468

Günter
Keymaster

Hi,

You have 2 media query for #wrap_all. If you open in in WP theme editor (Dashboard -> Design -> Editor) you see an error in line 20.
Try to fix this – you can save the file in WP editor.

What I see is a probably non printable character in Line 1 col 1. Delete this and the red X goes away. You need to disable merging, save options and enable again.

The first query is for the smaller screens and probably skipped due to that error.

the avia-gutenberg files are created by theme and needed – do not remove them. Only needed in backend for block editor.

Best regards,
Günter

May 20, 2019 at 12:45 pm in reply to: Issue with Enfold and the plugin "Custom Sidebars" #1102462
Günter
Keymaster
Hi,

There is a filter to disable Enfold Sidebars – did you try that already?
```
function my_sidebar_position( $sidebar )
{
	/**
	 * Add some code to check if Enfold sidebars should be disabled
	 * 
	 * @return			'' if you want to disable Enfolds sidebars
	 */
	$sidebar = '';
	
	return $sidebar; 
}

add_filter( 'avf_sidebar_position', 'my_sidebar_position', 1, 1 );
```
Best regards,
Günter
May 20, 2019 at 12:23 pm in reply to: Woocommerce Product Sort by #1102456

Günter
Keymaster

Hi,

Enfold latest version is 4.5.7 – and it contains changes to fit better in WC 3.6.2.

Envato has deprecated the old API for updates – so you might not recieve any notifications from that side. Can you please try to download the latest Version of Enfold from Themeforest and update with FTP.

If you have a staging site you can test it there. Maybe the problems are already solved.
If not it could be a problem with germanized. As a try also disable this and check and let us know.

If you have problems with downloading and FTP update let us know and we can do it for you (please provide FTP and WP admin credentials).
Do not forget to make a backup of your site for a fallback (also of the theme files).

Best regards,
Günter

May 20, 2019 at 10:30 am in reply to: WordPress sends message about technical problem with Enfold #1102428

Günter
Keymaster

Hi,

@Monique

Thanks for checking.

If the file is there the error message is very strange.

– Can you check the permissions for the config-wpml folder and the files inside – maybe they differ from the other folders?
– Are you using a caching plugin or any kind of php caching on the server? Might be this caused the report.
– Maybe the file is corrupted somehow – can you try to download the zip from Envato and update with FTP

There is no other way to supress loading of this config file. You have to remove the line in functions.php of the parent theme.

Do you still recieve the messages or was it only once after updateing to WP 5.2 ?

Best regards,
Günter

May 18, 2019 at 1:06 pm in reply to: Custom Error 404 Page #1102035
Günter
Keymaster
Hi,

Did you register the new Envato API private token in

Dashboard -> Enfold -> Theme Update -> Enter a valid Envato private token ?

Envato has changed the way to access updates and deprecated the old way.

See documentation

Best regards,
Günter
- This reply was modified 5 years, 8 months ago by Günter.
May 17, 2019 at 1:03 pm in reply to: Warning: file_get_contents / on line 328 / ReCaptcha #1101783

Günter
Keymaster

Hi,

@RobbieDone
Did you try to update to latest verison 4.5.7 ?

Best regards,
Günter

May 17, 2019 at 1:00 pm in reply to: Timeline Milestone h2 and h3 Tags – how can I delete? #1101780

Günter
Keymaster

Hi,

Glad we could help you.

Enjoy the theme and feel free to come back when you need further assistance.

Best regards,
Günter

May 17, 2019 at 12:49 pm in reply to: Broken HTML structure with custom post type #1101773

Günter
Keymaster

Hi,

Yes. It is obsolete for CPT now.

Enjoy the theme and feel free to come back when you need further assistance.
Have a nice day.

Best regards,
Günter

May 17, 2019 at 12:22 pm in reply to: "File merging and compression for CSS" still not working in Enfold Theme 4.5.7 #1101749
Günter
Keymaster
Hi,

Thanks for the credentials.

I see a problem with the file enfold-child/style.css.

In WP theme editor (Dashboard -> Design -> Editor -> Selectbox Zu bearbeitendes Theme wählen -> Enfold Child -> Stylesheet style.css there is only an empty Textbox.

If I download the file and try to open it in my dev environment Netbeans I get the message: File cannot be opened safely with UTF8 encoding.

I created a file with the #wrap background image (style_support.css). Using this file as style.css merging works and the image is shown.

Try to edit your style.css with a normal editor and use UTF-8 for safeing.

I uploaded a safed version in my dev environment (style_ori_support.css) and if you use this for merging the background image is loaded in #wrap (console).

I left everything as it was before (deactivate CSS compression, style.css is the original one)

Best regards,
Günter
- This reply was modified 5 years, 8 months ago by Günter.
May 16, 2019 at 1:49 pm in reply to: WooCommerce Advanced Product Labels and Enfold Masonry Grid for Products #1101435

Günter
Keymaster

Hi,

Thanks for the link.

I’m afraid there is not easy way to implement it.

The plugin is based on the WooCommerce shop loop. The masonry element has its own loop which is running in a different way as the WC one.

Also I’m not sure, if the CSS for the labels is fitting in the masonry CSS.

Alltogether this needs heavy modifications.

A starting point for that is in enfold\config-templatebuilder\avia-shortcodes\av-helper-masonry.php line 358ff (the loop) and as far as I’ve seen you can use the actions woocommerce_before_shop_loop_item_title and/or woocommerce_product_thumbnails to output the label.

Best regards,
Günter

May 16, 2019 at 1:06 pm in reply to: Broken HTML structure with custom post type #1101425

Günter
Keymaster

Hey matthias,

Thank you for using Enfold.

Did you register your CPT using filter avf_alb_supported_post_types ?

Best regards,
Günter

May 16, 2019 at 12:58 pm in reply to: Button nofollow #1101416
Günter
Keymaster
Hi,

In functions.php of your child theme (or parent theme) add:
```
add_theme_support( 'avia_rel_nofollow_for_links' );
```
Best regards,
Günter
May 16, 2019 at 11:00 am in reply to: WordPress sends message about technical problem with Enfold #1101386

Günter
Keymaster

Hi,

@michaelH

Thanks for the feedback.

Your problem is probably caused by the Envato request returning an error and not responding correctly. So this might also occur in future. I added the fix to be merged in core for the next update – so we should be safe in future releases.

Best regards,
Günter

May 16, 2019 at 10:28 am in reply to: Errors after updating to WP version 5.2 #1101381

Günter
Keymaster

Hi,

@michaelH

Replied to your posted details.

Best regards,
Günter

May 16, 2019 at 10:26 am in reply to: WordPress sends message about technical problem with Enfold #1101380
Günter
Keymaster
Hi,

@michaelH

Thanks for reporting this.

In enfold\framework\php\auto-updates\class-avia-envato-base-api.php line 212:
```
protected function add_envato_api_error( array $response, array $body, $prefix = '' )
```
replace with:
```
protected function add_envato_api_error( array $response, $body = array(), $prefix = '' )
```
and line 248:
```
if( ! isset( $body['error'] ) )
```
replace with:
```
if( ! is_array( $body ) || ! isset( $body['error'] ) )
```
You also can replace the file with: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_7/envato/class-avia-envato-base-api.php

@Monique

Can you please check if the file enfold/config-wpml/config.php exists?

If not, please download a new copy from theme forest. It must be there.
If the file exists, than this message is strange.

If you do not need WPML you can remove enfold\functions.php line 29:
```
require_once( 'config-wpml/config.php' );
```
Best regards,
Günter
May 15, 2019 at 1:03 pm in reply to: WooCommerce Advanced Product Labels and Enfold Masonry Grid for Products #1101025

Günter
Keymaster

Hey crowdlauf,

Thank you for using Enfold.

We try to stay compatible with as many plugins as possible, but there are so many around that it is not possible to support all of them. And this is not a free plugin and we do not have access to it.

If you give us FTP access so I can download the plugin from your server I can check if there is an easy way to integrate it.

Best regards,
Günter

May 15, 2019 at 12:51 pm in reply to: Woocommerce Product Sort by #1101023

Günter
Keymaster

Hey brandgeist17,

Thank you for using Enfold.

Did you try to update to 4.5.7?

Can you create us a WP admin account so We can check your settings in the backend and try to reproduce it on our dev servers?

Also try to disable other plugins and check to exclude a possible plugin conflict.

Best regards,
Günter

May 15, 2019 at 11:52 am in reply to: "File merging and compression for CSS" still not working in Enfold Theme 4.5.7 #1100985

Günter
Keymaster

Hi,

Thanks for coming back.

I rechecked building of the compressed file:

– styles.css of the child theme is the last one
– enfold/css/custom.css is located right before styles.css
– Custom CSS is located right before enfold/css/custom.css
– all other CSS is located before Custom CSS

From that point I cannot see a problem.

Can you give us WP admin rights and FTP so we can check your backend and the created files?

And can you provide us a link to the page with problems?

Best regards,
Günter

May 14, 2019 at 6:31 pm in reply to: Avia Builder – Custom Page // css not Found // avia-builder-el.. usw. #1100726

Günter
Keymaster

Hi,

Freut mich, dass es jetzt klappt.

Der Code oben (avf_builder_boxes) kann entfernt werden – das neue filter erledigt alles.

Viel Freude noch mit dem Theme. Gerne stehen wir bei weiteren Fragen zur Verfügung.
Einen schönen Abend moch.

Best regards,
Günter

May 14, 2019 at 6:06 pm in reply to: Errors after updating to WP version 5.2 #1100716
Günter
Keymaster
Hey conflock,

Thanks for coming back.

As I already said in https://kriesi.at/support/topic/wordpress-5-2-upade-enfold-fatal-errors/#post-1100018 – from point of program flow the class ShortcodeHelper must be defined at that point as it is loaded in init hook.

Do you have any chance to check with your hoster what queries caused this message ?

As a temp. fix you can replace in file enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php line 361:
```
ShortcodeHelper::$shortcode_index = 0;
```
with
```
if( class_exists( 'ShortcodeHelper' ) )
{
     ShortcodeHelper::$shortcode_index = 0;
}
```
Best regards,
Günter
May 14, 2019 at 5:44 pm in reply to: Avia Builder – Custom Page // css not Found // avia-builder-el.. usw. #1100703

Günter
Keymaster

Hey Qeibu,

Danke dass Du Enfold verwendest.

Habt Ihr die CPT mit dem Filter “avf_alb_supported_post_types” registriert. Siehe als Beispiel:

Menu Not Visible

Vielleicht hilft das schon.

Best regards,
Günter

May 14, 2019 at 5:28 pm in reply to: Social share buttons – inconsistent use of permalinks #1100698
Günter
Keymaster
Hi,

Thank you for using Enfold.

As far as I see only twitter is using this “shortlink”.

In functions.php of your child theme (or parent theme) add:
```
function my_social_share_link_arguments( array $args )
{
	$args['twitter'] = array( "encode"=>true, "encode_urls"=>false, "pattern" => "https://twitter.com/share?text=[title]&url=[permalink]" );
	
	return $args;
}

add_filter( 'avia_social_share_link_arguments', 'my_social_share_link_arguments', 10, 1 );
```
If you encounter others let us know please.

Best regards,
Günter
May 14, 2019 at 4:55 pm in reply to: Upgraded to Woo 3.6.2 and now I get get_woocommerce_term_meta is deprecated #1100679

Günter
Keymaster

Hi,

Did you already update to 4.5.7? In this version the deprecated function warning has been fixed.

Best regards,
Günter

May 14, 2019 at 4:43 pm in reply to: Avia Search always in English #1100665

Günter
Keymaster

Hi,

The result links to an attachment – seems that relevanssi finds the attachment. Seems to be a WP default template for attachments.

Missing ajax search results below popup could be a problem with the ajax call.

Maybe you can try in the evening when there is only few traffic to disable the merging and check. You can enable it after that again.
Can you check the server error log if you find something there.

Best regards,
Günter

May 14, 2019 at 4:26 pm in reply to: Can't change publication date in Status & Visibility once post is published… #1100655

Günter
Keymaster

Hi,

I found the bug:

Please replace enfold\config-gutenberg\css\avia_gutenberg.css

with

https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_7/Gutenberg/avia_gutenberg.css

Do not forget to clear server and browser cache, disable Enfold CSS merging to force a rebuild of compressed files.

Keep a backup of the original file for a fallback.

If you need help let us know and we can do the update for you.

Best regards,
Günter

May 14, 2019 at 3:32 pm in reply to: Can't change publication date in Status & Visibility once post is published… #1100617

Günter
Keymaster

Hi,

@cfourtune

Glad it works for you now. Enjoy the theme and have a nice day.

Best regards,
Günter
Author

Posts

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