Hi Mike,
nice to “meet” you again, I hope you are fine!
Thanks for investigate my problem!

Through your hint

Please check the settings of your gif tool to ensure that it is set to loop

I discovered in photoshop that the gif was not set to “endlessly loops”. And that, although the original file on my mac did exactly that – loop endlessly. To be honest, I do not understand why that ist like that.
So I was able to put the gif on the page in the meantime and it runs as it should – thanks for your hint.

Still strange is that I have to rename the file before the media library accepts it. Without renaming the file, only the file’s name appears in the library, but not the graphic itself.
Do you have any idea why?

Original name – not accepted: 180223_Banner_BewohnerPlus_v2_728x90.gif
New name – accepted: 180223_Banner_BewohnerPlus_v2_neu.gif

Best regards
Grob

Hello Mike, yes, of course you can close this thread.
Thanks again for your effort – also regarding the other “Jump-to-nirvana” -thread.
I am afraid for you that we will meet again soon in this forum – namely, if I will have a question again … ;-)

Kind regards
Grobi

Hi Mike,
I already saw it – thanks a lot for this big job!

Mike, after solving this link-highlight-thing above: what would you have proposed to me, if I did not already had used the “scroll to id”-plugin?
Was my way to try over “:visited” in principle right? Or was I already on the wrong track? Could I have solved this via CSS? Or does there have to be “php-support” in the background?

In any case, thanks again for your help!
Kind regards
Grobi

Hi Victoria,
of course I can! Please find the credentials below!
Best regards
Grobi

Hi Victoria,
sorry for my late replay!

Thanks for the “beginner-help”, unfortunatley it does not help.
When I imported the animated gif via text block and the “add media” button, than the just imported gif appears in the preview area on the right side of the window below of the older animated gif I imported some months ago. Here you can see very well that the old gif looped endlessly, while the new one stops after one loop.
I find that strange because the gif was working correctly when it was still on my computer.

Can there something be wrong during the upload?

Best regard,
Grobi

Hi Mike,
I hope you are fine despite this annoying thing here.

The check box of which you spoke yesterday was this one here:

I took a look at your settings for the “scroll to id” plugin, and found that the ” Use element’s custom offset (if it exists) when scrolling from/to different pages.” option was unchecked,

Of course I have NOT changed this setting!

The Settings I focused on was the values in the offset setting area and it may be that I turned the checkbox „Enable different pages scrolling on all links (even the ones that are not handled by the plugin)“ on and off to see if anything improved. Sorry, when I left this in a wrong state.

Unfortunately, I still notice the malfunction. I have emptied the cache on the pages and portfolio items, as you have recommended, and just checked my devices again. On two different Macs – with Firefox, Chrome, Safari – the page only sometimes jumps to the right position, then again many attempts in a row not.
And on the smart phone, the position where the main page comes to a halt is completely off the mark.

But – I get a positive “feedback” from my iPad (an older device). I’ve gone through the best known procedure at least 25 times (go to product – click “back-to-link”) and each time the main page ends up in the right place.
On a Windows notebook which I used to test I have only a little offset, the page is about 30, 40 pixels too deep. BUT – in IE, the site at least always ends up in the same position.

Thank you again for taking care of my problem so much!
Kind regards
Grobi

Hi,
the sticky sub-menu actually works as it should, thats great! I’m really relieved, thanks!!!

I made the header transparent and tuned the “scroll to id”-Plugin with an offset of 30 pixels to get my sections full screen.
Unfortunately, one problem is still present or back: If you go to one of the product pages (portfolio items) and then jump back to main page, the page does not reach the right anchor. It comes about 200 pixels to far below to a stop.
I tried to improve this with the ps2id-link-principle you gave me:

a class=”ps2id” data-ps2id-offset=”-100″ href=”…

This has no effect. It does not matter if I set an offset of 100 pixels or, for example, an offset of -200 pixels, the result remains the same.

Would you look again here, if you get that solved?
This strange behavior is not really nice for the future visitors of the website.
For a hint, I would be very grateful!

Best regards
Grobi

Hey Ismael!

What is the login url? I tried “wp-admin” and “wp-login”, but they both lead to the same error.

I can not understand your problem, because all variants work for me. It works as well, when I just use “admin” or “login” without “wp-” and the php-ending.

Dear Mike, Ismael and the rest of the team,
thank you all for investigating my site.
Now, after 4 weeks without the solution of my problem concerning the sticky submenu, the transparent header, the really strange behaviour jumping to an anchor from a sub-page or your problems logging in to my site, I’m really starting to panic – especially as I planed to launch the GoLive on February 15th at the latest.

Can this issue be a result of incompatibility between the new WordPress and Enfold versions?
Are you still convinced of being able to help me – or would you advise me to take a different path? Maybe without Enfold (which I would really like to prevent)?
Is there anything else I can do to help you?

Kind regards
Grobi

Dear Mike,
It’s been almost a week since you wanted to involve the rest of the team in the annoying behavior of my site. I would be glad, if you would still investigating the problem and maybe have found a solution by now.

Of course I still hope, that you can solve it, but in the meanwhile I am desperate enough to think about, if it could be useful, when I bulit the site completly again on a new subdomain. What do you think about? Would that make sense?

And of course, the window of opportunity that I have left will be getting smaller and smaller and the thing will have to work very soon. Is there still a chance, to get help?

Hopeful, best regards
Grobi

Hi Mike,
thanks for your lines.

Yes Mike, I want the header transparent for all of the pages.
I know that I could set headers background color in enfold/general styling/logo area into transparency. But I want to use those defined colors otherwise.
It would be great, iif you could make the header transparent on all pages.

In the area for private content you will find the FTP credentials.

Thanks again and best regards
Grobi

Hi Mike,
thats a pity, I regret that I boycotted your efforts.

Yes, I testet the behaviour with deactivated plugins – of course you can take over and you can test it too!

I just saw, that I got an „normal“ API-Key to update Enfold which is obviously outdated, recently I need a „token key“.
I just updated it. – and got two new problems immediately:
– suddenly the fullwith submenue is not sticky anymore, even though I ticked it.
– at once the two parts of my layer slider animation are now separated by a white line.

I would be glad, if you could help me!
Best regards
Grobi