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  • in reply to: product display error #1245289

    I’m using WooCommerce and the WooCommerce Additional Variation Images extension. Product pages are the WooCommerce layouts and not created using the Advanced Layout Editor. The Additional Variation extension causes the gallery images to not load properly. When the extension is deactivated, the gallery images load properly. Are you able to help with this, or is this an WooCommerce issue?

    Theme / Child Theme / PHP / WooCommerce are all up to date.

    Please see info in private content area.

    Hello. I’m unable to import the Enfold Default Demo. I have tried to import various demos. Some work and others do not. Before each new attempt, I use the WordPress Reset plugin first, and then try to import again. Enfold Default Demo consistently fails. Enfold Band Demo seems to work. However, whether the demo fails or works, there is never any media in the media folder. In the past, I have installed this theme and imported demos multiple times for other websites and have not encountered this problem. I contacted my hosting company and increased max file size to 256M and increased the PHP time. The import still fails. The last steps I took before contacting you are:
    – Used WordPress Reset Plugin to reset
    – Activated Enfold Child Theme

    Can you give me some suggestions or import the Enfold Default demo for me? This is is a new WordPress install, so there is no important data that I need to save. See login info in the Private Content.

    in reply to: Functionality Question #1084331

    Thank you. This helps point me in the right direction.

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