Hi team,

We used the code provided, which helped to make the banner a little bit more friendly.
No matter how little text we put in there, it’s still being cut off on the top, though. Ideally we’d like to just increase the height of the banner – is there a way to do this?

There’s a little yellow section under the banner that is very tall on mobile – far too much padding, and the button is on the top-right instead of the bottom. We’re trying to make that section narrower as well, but with no success. And switch the position of the button and text. You’ll see what I mean when you take a look at the site on mobile.

Thanks for the help!

Please try again now :)

Hi team – PHEW it turns out our database was just redirecting the site; we’ve replaced the database. That was scary :)

We’re still having the issue with the editor. It only appeared fixed because our database was redirecting to our development site.

This is the last issue that we need to resolve before we can sign off on this little project. It’s a bit frustrating to us to not hear back over several days, so please do your best to reply. We love this theme, and have paid to use it on 6 sites so far… but the support time need improvement. We can’t wait to have this resolved!

Thank you :)

• This reply was modified 8 years, 3 months ago by goosedigital1.

Now the entire website has a redirect in place going from one URL to the other (see private). We’re all very confused here as to how the 301 redirect got into place – you didn’t do that by chance did you? So strange!

Read/write capabilities are turned off server-side, but this would not cause the fatal error. It explains the theme not updating, though.

I see from another thread that you have been having an issue with google maps since last month, so if we can fix the versioning issue, if that’s indeed what’s causing the error, then we’ll just remove the map.

Thanks for your help! :)

Thank you, this fixed the issue.

Note that the plugin is not tested on the most recent version of wordpress. “Reset the database” also didn’t really help with figuring out what to do with the plugin :) I reset everything excluding users. Putting up the preferred Demo Import was a cinch after that. Thanks!