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Oh, I’ve only added the code to the functions.php that y’all have told me to put in there. I copied/pasted exactly as y’all had it shown.
J
Well, just tested and here’s the result:
moved to pastebin: https://pastebin.com/hcDHfdrLIt happens with wp forms too . . . intermittent though. Any idea where where I should start to figure this out? I don’t know that it’s y’all…sounds like it’s not as you’ve never seen it.
I have a message out for them about it not auto deleting as it should, but there is still the question of why this is happening in the first place; yes, their plugin fixes the error, but the error still happens, and it must involve saving something in Enfold Theme Options. But I am going to disable WPFC and see what happens.
UPDATE: The issue does not happen when I delete WPFC. Which is interesting. I have updated my support thread with them.
J
I completely disabled the reCaptcha thing in Enfold Child options, and turned it off in the contact form element. It happened again when I tested it
I just checked, and the settings are properly configured to clear all caches, but I’m not sure if that will also delete minified JS/CSS (which is one of the 2 dropdowns when you hover over the WPFC tool on the top toolbar.
Ya, I got it working. The problem is, with those security features, it takes 10-15 seconds for the ReCaptcha to approve … long enough that when I was testing I instinctively assumed it was done because I pressed “something” . . . you’ll see I put a note under the submit button … but for the submit button to stop having stripes and become active, it’s 10-15 seconds.
I was getting spam without the security . . . what’s odd is that I did not get spam before (even when the form was working) and I didn’t have security up.
J
Even with the code in enfold child functions.php, the issue occurs. Since we are discussing reCaptcha in another thread, and saving things in Enfold Options seems to be part of the problem (though not in isolation), I did this to test the code in functions.php (I had cleared everything after putting in the code):
1) Went to Google and got my v3 API keys
2) Entered the keys and Saved
3) Tested the keys, and it auto-saved
4) Opened my Contact page, opened the form, changed Security to reCaptcha v3
5) Saved form changes
6) Updated the pageFrom there, I went to my Chrome browser, made sure to clear all browsing data first then went to my site…homepage was fine. Then clicked Counseling Services from the main menu and the white screen with hyperlinks and a slightly deformed logo appeared. I closed the Chrome browser window, cleared browsing data and closed Chrome.
Then I went back to my Dashboard in Firefox and cleared all of the caches in the WPFC (from the top menu, there is a drop-down with 2 items to clear).
Then I retested in Chrome. Now it worked.
SO, is there a way for this thing to clear all caches automatically after saving Enfold Child Options settings? I’ll ask the WPFC folks if there is a way it can auto-delete caches after each of these changes as well.
Jon
I think I have identified and specific progression to recreate the issue:
Editing WP dashboard in FireFox. Testing in Google Chrome.
1) Edit something in Enfold Child Options (I edited recaptcha….enabled it, saved, then tested it, then it autosaves)
2) Go to a page and edit/update. I updated the Contact page, specifically editing the Contact Form, and activating Recaptcha v2.
3) Go to a different browser and go to the home page. For me, it has consistently been the Counseling Services page that has the error, and the Feeling Stressed vs Being Stressed blog post.Jon
It is fixed for now, but I think I can re-create it . . . not sure. I’ll watch this thread closely tonight and when y’all are ready, I can try to reproduce it, find out what pages/posts/categories are impacted, and then post those here. I don’t want to leave it broken for long as I have ads running and people are going to the site (plus I don’t want Google to see it).
It is definitely when I save changes to a page. When I do, then I go to a browser that is not the same as the one I am using to edit, Pages, Blog Categories, and Blog Posts all have random things that are just the white background, hyperlinks, and slightly distorted logo.
It happened again. I’d attach a screenshot if this form would let me.
I had been getting a Plugin for SMTP downloaded and set up. Then updated the Contact Page with a Contact Form. When I opened a different browser (chrome) that I wasn’t using, the home page was fine, as were other random pages, but the Counseling Services page was a white background with only text, blue hyperlinks, and a slightly deformed logo.
I used the fix that I stumbled on before: Select All pages > Bulk Action: Edit > Apply > Update, then quickly hit Cancel.
Am I missing a screenshot uploader?
got it working by using the Fluent SMTP plugin, which lets you use microsoft 365 without paying for a pro plan. VERY good instructions on how to set everything up.
Fortunately and unfortunately, no. I’m going to have to go through all the pages each week in Chrome to see if it has recurred.
The first time, I remember that I was updating some blog post featured images, and adding some images to the body (including uploading and compressing new images in the media library). This most recent time I was also adding new images and compressing them in the media library, then adding sliders to the top of pages, including dropping in the code to get a button in the box under the main caption for the Easy Slider image (I did change some of the ALB layouts as well). The only other thing I can think of was this recent time I added the code y’all provided to enfold child > Editor > Functions.php (the code was to get rid of the curved arrow overlay that shows up on linked arrows).
I’ll let y’all know if it shows up again. I’ll be continuing to edit and move somethings around.
Well, that’s the problem…towards the beginning of this thread, when I first addressed the problem, I stumbled into “fixing” it by bulk editing/saving all posts and quickly canceling the bulk save. Which did fix it, but it recurred.
This time, I stumbled into the “fix” again by saving a widget change. I don’t know why this fixed it again. But since it seemed resolved before but came back stronger the second time, I’m not confident that an accidental resolution is going to stick.
Well dang. I accidentally fixed it my changing a widget, saving that, then clearing the WPFC caches.
That might give a little more info that could help diagnose the issue.
J
That link just shows a bunch of what looks like gibberish code to me.
My CDN is CloudFlare. It is connected to WPFC in the CDN tab where it is a setting that they make it very easy to link (FWIW in regards to minificaiton, in the pr process of connecting WPFC to CF to it automatically disables minfications–I think on the CF side … it also disables Rocket Loader, which I know is on the CF side). Should I try disconnecting CF from WPFC? Or just shut-off CF? Or both?
Thanks, I know this is tedious.
J
*** There are 2 threads on this — I created this new one without thinking (this thread is the new one…the link below is to the old one dealing with this before). Can you and Rikard let me know which one to continue with? I can do both, but it seems like double work for y’all—this is what I wrote yesterday at 9:39pm: ***
Here’s the other post that I just created (I wasn’t thinking of just coming back here): https://kriesi.at/support/topic/some-pages-are-text-only-with-a-deformed-logo-all-specific-blog-pages-are-too/
——
A page that is currently doing this is: https://gatehealing.com/counseling-austin-tx/parenting-family-counseling/I have a screenshot, but it looks complex to get it to y’all via Dropbox (which I do have) . . . I’ll look at it when I have more time, but hopefully the link above shows the issue. Let me know if the link above does not show it. I won’t fix it till we can figure this out. My fear is that this issue will spread to my entire site again.
