Forum Replies Created

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 14, 2017 at 8:01 pm in reply to: Photo instead of video on mobile #838920
    FWiris

    Thank you so much!
    I am very sorry to keep asking, but above your collegue said that my third question would have been fixed automatically now as well.

    The question was about the footer on my homepage. Somehow this footer is on the laptop version different than on the Main Page compared to all other pages (the font is really small). And on the mobile version this the footer is also very different on the Home Page than the footer on all other pages (all 4 colomns next to each other instead of under each other).

    The answer above of one of your collegues:
    3.) The layout is broken because the footer container is outside the main container. Our suggestion above should fix it.

    I don’t see anything strange that suggest the layout of the footer is broken and outside the main container. I don’t know how to change the main container of the footer,

    Is this still the problem? Because the other problems are resolved and this one isn’t fixed automatically.

    Thanks again!

    Best regards, Iris

    August 13, 2017 at 3:56 pm in reply to: Photo instead of video on mobile #838240
    FWiris

    Hi Rikard,

    Thank you!

    I have tried to add it to this spot before and I tried again now, but nothing changes.

    I think all element or set of elements are wrapped in their own color sections on the homepage. At least, I don’t see anything that isn’t in their own section.

    But the red line is still on the mobile version.

    Best regards,
    Iris

    August 12, 2017 at 4:07 pm in reply to: Photo instead of video on mobile #837936
    FWiris

    Dear Ismael,

    Thank you for your reply.

    Can you tell me where I add the:
    @media screen and (max-width: 990px) {
    .wp-megamenu-main-wrapper.wpmm-ctheme-wrapper.wpmega-default-theme .wpmegamenu-toggle {
    display: none !important;
    }
    }

    I have tried quite a few places, but nothing changed.

    Thanks again!

    Best regards,
    Iris

    July 27, 2017 at 12:01 pm in reply to: Photo instead of video on mobile #830591
    FWiris
    This reply has been marked as private.
    June 26, 2017 at 6:27 pm in reply to: Not pre-sale, but after-sale question ;-) #813158
    FWiris

    Good evening,

    I have found the problem. Where people have to fill in their name (which is obliged) I have given the option “not empty”. But somehow this changed into “correct emailaddress” on all my forms. I have changed it back, but how do I know this won’t happen again?

    Best regards,
    Iris

    June 25, 2017 at 9:35 pm in reply to: Not pre-sale, but after-sale question ;-) #812813
    FWiris

    Good evening,

    I am having problems with the standard contact form from Enfold.
    My costumers can fill in the forms, but when they click on “send” nothing happends. On your website I found this:

    3. Deactivate Plugins
    If you see the contact form “Send” button is not responding then it could be that a plugin is causing a JavaScript conflict on the page. Deactivate all plugins and try again.
    https://kriesi.at/support/topic/enfold-contact-form-not-sending-emails

    But I do need all my plugins. On my other website the contactform still works. The only difference is that I haven’t updated the Wordfence Security, the WP Fastest Cache and the WP Smush Pro yet on the website that is still working. Perhaps the problem is in one of these plugins?
    But will this happen every time I update this plugin? Because than I better use a different form without this problem.

    Please advise me what to do!

    Best regards,
    Iris

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)