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  • October 28, 2016 at 6:21 pm in reply to: Enfold and Yoast video integration #705377
    fullrotation

    Apologies, I forgot to report back that that worked thanks. Hopefully I wont have to manually do it anymore
    Thanks

    October 17, 2016 at 10:04 pm in reply to: Enfold and Yoast video integration #700283
    fullrotation

    Hi Sorry for the delay in replying.. so I tried installing any new plugin and its still the same.. it says you are running the latest version 3.6.1
    Why can I not update ?
    Thanks

    October 11, 2016 at 11:40 pm in reply to: Enfold and Yoast video integration #698102
    fullrotation

    Hey thanks for the quick response, thats sounds great thanks, I’m sure working together it can be done as both are hugely popular.

    Regarding my enfold version, I have checked again and it says No Updates available. You are running the latest version! (3.6.1), I even clicked check manually in the theme options > theme update panel ? I have my API key and normally I get told if there is an update available ?

    I am using a child theme now, does that affect the auto updating through the settings ?
    Thanks again

    October 11, 2016 at 11:06 pm in reply to: Enfold and Yoast video integration #698095
    fullrotation

    Hi thanks for the reply but this is not the problem, I am already running the latest version 3.6.1. If you read my post you’ll see that this has been a problem with the yoast Video plugin not compatible with Enfolds av shortcodes since I last tried in 2013. I just thought these may work together correctly now.

    Above you can see the email I received from Yoast the makers of Video SEO plugin, explaining what the problem is and they were hoping to work with Enfold to make this work.

    Many thanks

    July 26, 2016 at 9:28 am in reply to: Enfold theme options not displaying #665168
    fullrotation

    I’m sorry I forgot to reply to this. Unbelievably after some time I took the drastic measure of moving the domain away from “Heart Internet” to another hosting provider and it worked fine !

    I am so disappointed with Heart Internet after being with them for years that it simply did not work and then they couldn’t work out why and said its not a problem their end. So I have closed my account with them and now moved all my domains away.

    Thanks for the help and sorry this wasted your time

    June 21, 2016 at 9:45 am in reply to: Enfold theme options not displaying #651356
    fullrotation

    Good morning, I’m still desperately trying to fix this, its been going on for days now. I pushed my host Heart Internet further and they said

    I do think there could possibly an issue here but I don’t think it’s server related – I think it’s related more to a site configuration, e.g. php settings. If the developer can confirm this, we will be able to assist further.

    any further ideas on what I can try ?

    ps, Is it normal to have to wait till the following day, 24 hours for every reply?
    Many thanks

    June 20, 2016 at 11:08 am in reply to: Enfold theme options not displaying #650733
    fullrotation

    I sent a support request to my provider ‘Heart Internet’ to see if there is anything they can see and this was their reply

    I’ve been trying to change this for you and checking the error logs at the same time but they aren’t producing any errors – i.e. any php or scripting errors at all.

    I’ve tried adding php values and adjusting the .htaccess file but this doesn’t look to help. I can’t see what would be causing this as no errors are being produced strangely.

    I apologise for this, if the theme developer is able to provide any information that will help, please let us know and we will try our best to help you here.

    So I’m still not sure what the problem is ? I’ve been trying to get this up and running for 4 days so getting a bit desperate now, so any help appreciated, many thanks

    June 20, 2016 at 9:24 am in reply to: Enfold theme options not displaying #650697
    fullrotation

    Hi Ismael, my .htaccess file is normal think, theres no redirect. here is what it has
    ———————–

    # Switch rewrite engine off in case this was installed under HostPay.
RewriteEngine Off
SetEnv DEFAULT_PHP_VERSION 56

DirectoryIndex index.cgi index.php

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

    ————————————

    You can see when you log into the dashboard that Enfold is active. Ive tried activating another theme which other options appear, but when switching back to Enfold it says its active but no enfold options appear ?
    Anything else I can check ?

    June 18, 2016 at 1:19 am in reply to: Enfold theme options not displaying #650041
    fullrotation

    Hi I wondered if you managed to take a look yet ?, I still cant work out what the problem is. Sorry since I installed my second Enfold yesterday I’ve not been able to put even a basic holding page up which looks really bad at the moment. Thanks again for the help

    June 17, 2016 at 9:36 am in reply to: Enfold theme options not displaying #649680
    fullrotation

    Thank you, login details in private content

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Viewing 10 posts - 31 through 40 (of 40 total)
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