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Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 29, 2018 at 2:08 pm in reply to: Thrive Architect Not working on Enfold anymore #963681
    freelancer444

    I asked for further help by Thrive Architect because of the missing service here.
    They released a new update – now it works again.

    Best regards,
    Nicole

    May 28, 2018 at 2:55 pm in reply to: Thrive Architect Not working on Enfold anymore #963262
    freelancer444

    Hello? Is there anybody who can help here?
    Or is there any other support-E-Mail address? I can`t work in WordPress. Since friday I am waiting for support here. Would be very glad for answers and help here. Am I in the wrong place here for Enfold support?

    Thanks for further advise.

    Best regards,
    Nicole

    May 28, 2018 at 10:23 am in reply to: Thrive Architect Not working on Enfold anymore #963027
    freelancer444

    Hi,

    great to hear from you.
    The default is when editing ANY page with Thrive Architect.
    Here is a picture: https://www.screencast.com/t/yf3125Fr

    Thanks for quick help.

    Best regards,
    Nicole

    May 25, 2018 at 12:16 pm in reply to: Thrive Architect Not working on Enfold anymore #962055
    freelancer444

    Hi,

    I have the same topic. Just spoke with Thrive support. They said:

    “The most common cause of conflicts is different versions of jQuery loaded directly by one of your plugins or your theme.
    WordPress comes with jQuery included in /wp-includes/js/jquery/ and every theme and plugin should load it from there. However, some developers choose to include a different version of jQuery in their products and this might cause issues with ThriveThemes products.”

    Perhaps Enfold still loading the old WordPress Jquery library? I don´t use a Child Theme and don´t now how to change things like that. Need advice please.

    How can we fix that? Have to fix things because of GDPR.

    Thanks also for help.

    Best regards,
    Nicole

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Viewing 4 posts - 1 through 4 (of 4 total)