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August 26, 2019 at 4:40 pm in reply to: Can't update my theme which leads me to be unable to change content #1131024
I figured it out. Thank you for your help!
August 25, 2019 at 3:31 pm in reply to: Can't update my theme which leads me to be unable to change content #1130759So I did the back up, uploaded the updated Enfold version however, I still have that weird code under About Me ->”Education”. I cannot delete it. When I try to edit the element “Education” it opens up blank. The text is not showing for some bizarre reason. Why is that? Could you please look this up for me? My login info is above.
I’m really trying to fix this and I believe it’s a very simple edit.
August 25, 2019 at 2:27 pm in reply to: Can't update my theme which leads me to be unable to change content #1130755Any suggestions how to do a back up? Is it a lengthy process?
August 25, 2019 at 2:02 am in reply to: Can't update my theme which leads me to be unable to change content #1130669I downloaded the Enfold – Responsive Multi-Purpose Theme from the Envato Market. I read the steps in the Updating to Enfold 4.5 and validating Personal Token topic however, my concern is that if I try to follow the steps there’s a chance I may loose my site and content. How can I prevent that from happening?
August 25, 2019 at 1:44 am in reply to: Can't update my theme which leads me to be unable to change content #1130668I forgot to mention this: A new Version (4.5.7) of your Enfold Theme is available! You are using Version 4.2.6.
August 25, 2019 at 1:33 am in reply to: Can't update my theme which leads me to be unable to change content #1130667Hello,
My issue is still not resolved. I’m totally overwhelmed with this. I still cannot update my Enfold version. There’s an error stating ” An error occurred while updating Enfold: Download failed. A valid URL was not provided.”
Is there a step by step guide available. Literally, the only thing wrong with my page is my ‘About Me” version. The text is there, my pictures are there, except there a layer and some code that overshadows everything. Can someone please help me? My login info is still above.
Thank you very much for all of your help!!
April 3, 2019 at 3:08 pm in reply to: Can't update my theme which leads me to be unable to change content #1086583Is anyone going to address my issue? This is important to me!
March 25, 2018 at 9:03 pm in reply to: Updated my wordpress to the latest version now my social media icons are gone #932692Hi Ismael,
How did I switch to the advance layout builder – I’m not exactly sure as all I did was update wordress exactly a week ago.
I used to be able to share my blog post – the social media icons were listed underneath each post. Somehow that changed last Sunday. What steps do I need to follow to have that resolved. Your post states that I can add them manually – how do I do that? I want to be able to see my social media icons underneath each blog post (like I used to). Thanks,
March 22, 2018 at 1:50 am in reply to: Updated my wordpress to the latest version now my social media icons are gone #930980It’s been updated and the icons are still missing. What’s the next step? It’s been 3 full days and I’m still waiting to get this resolved. Can someone please take a look at it and perhaps figure it out? Thanks
March 21, 2018 at 12:53 am in reply to: Updated my wordpress to the latest version now my social media icons are gone #930204Alright so I generated the API key, I entered it and saved the changes. My current Theme Version Number is 4.1.2. Do I have to wait 12 hours before I find out if that is my issue? Thanks
March 20, 2018 at 2:07 pm in reply to: Updated my wordpress to the latest version now my social media icons are gone #929848Where is the AKI key?
March 20, 2018 at 12:57 pm in reply to: Updated my wordpress to the latest version now my social media icons are gone #929799Hi, I see that my theme needs to be updated. Where is my API listed under. I can’t remember how to get it
March 19, 2018 at 1:29 pm in reply to: Updated my wordpress to the latest version now my social media icons are gone #929046Hello,
Please see below. Just to clarify: I have selected 3 icons to show under each blog post: email, pinterest and facebook, and I share on all three after I’ done writing a post. Please let me know if you need anything else. Thank you so much for your help!It’s actually still showing. It is posted on Rikard’s post from 10/20 about the mark up (scroll up and you’ll see it).
Thank you so much for fixing my site. I’m very happy
Thank you, Mike! It is working properly now!! May I just ask you to remove my name from one of the posts on this thread? Thanks again for your help!
Just to clarify: I tried removing the mark up AND I also tried closing it properly. The changes can’t be saved.
Rikard, Thanks for your reply. I tried your suggestion but it won’t save the change. I DO believe the issue is with the open mark up but how do I fix it if it won’t save the fix?? I’m beyond frustrated at this point. I really need to have this resolved. There should be a simple fix for this? I have already provided you guys with the login info: can you please play around a little bit to see if it can be fixed? Thank you
Hi Mike,
My 1&1 WP Wizard was already disabled: I know that for a fact because I checked it before I posted my question. I contacted my host company they updated my file permissions ( 755 for all folders and sub-folders; 644 for all files) and reinstalled the theme but the error still occurs. They are stating that there’s an error with the theme! Can you please look into this? I’m stuck and can’t move forward. Thank youI take that back: now my logo can’t be saved…so not sure what’s going on.
Hi Mike,
Please see below. Thank you for looking into this for me. I’m sure it’s a simple fix but I can’t figure it out. Just a FYI: I can’t save any data only on the “About Me” page (when you click the button on the top right corner).
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