We deactivated the plugins. All – as suggested, and cleared the cache each time. Plugins are still deactivated. Can you, therefore, recommend if this is not a template issue – if this can be a host issue and what could be the possible cause? At this point, I would need to notify our partners that it is uneditable beyond a certain extend, but a good reason would suffice. Other themes are running on our host account without issues using other page builders. We find it odd that despite every method we are unable to make changes.

Kindly see the error message appearing live on the site – https://euflegt.gov.gy/. Some elements have also disappeared. The code was added to the functions.php file within the enfold-child themes folder. We’re not even getting to create and save a maintenance page to prevent users from seeing the error.

We also tried the following code on the functions.php file in enfold theme folder from https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode:
if(isset($avia_config[‘use_child_theme_functions_only’])) return;

A copy of the functions.php file is here – https://drive.google.com/file/d/187HWJRzMnbmsJxQKls4AXK0gmS37r01C/view?usp=sharing. We’re copying and pasting the code as you’ve recommended.

Thanks, Mike. Tried that and copied and pasted the code correctly, only to end up with a debug notice at the top of the site with the header not loading, and when trying to edit the page, none of the page elements was loading (https://drive.google.com/file/d/1eoxkuXekJ2nleg8dYvh_cNpqqn9MOuDP/view?usp=sharing and https://drive.google.com/file/d/1nx-TE-MbXNdfTl2kwyjMU0VhQHKtiLVO/view?usp=sharing). Code removed to keep the site running. Please let us know if you would like host access.

Thank you so much. I would say let’s close the ticket. I’ve handed it over to the host to resolve. If anything else arises I will let you know.

Hi Rikard,

Thanks for your patience. I didn’t get the server logs, but the host says they fixed the issue and asks if you can check to see if you’re still getting the error message. What I have noticed, however, is that I can finally add posts through a work-around but can’t upload images, etc. But mostly, anything using the Avia Layout Builder (pages and portfolio items) is still loading. If the issue persists I will insist we get the logs.

• This reply was modified 1 year, 9 months ago by forestrygy.

The issue still remains. The page builder is still loading on the website, and we keep getting ‘updates failed’ for everything else. And we cannot do anything to the pages, posts and portfolio. So nothing has been resolved. The theme is unuasable.

No, we didn’t because the map isn’t being used at all on the site. The designer didn’t think it was necessary.

Ok, got it, thank you!

Best,

Albert

Hi Ismael,

Changing the name of the page is not an option. So, as you suggest, we should use the avf_breadcrumb_trail filter.

However, I don’t understand why the breadcrumbs are working like that. Is this some kind of error of the theme? Maybe something to look into it in future Enfold updates.

Thank you,

Albert