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ok no answer,
if you say you’re going to help with the update then should be reasonable to have some sort of update from you after a week…
this was a total waste of time.
hello, yes please, we’ve tried several times to update our theme via ftp and via plugin, ended up in our site being deleted with no adequate backup (my bad) i would appreciate your help with it if possible
yes read that and we did try it through the plugin and through FTP but completely had our website theme config deleted and all the backups were not helpful, so building the website from scratch now, would be great if we can get help with it
yes it’s widely discussed here in this forums, the jist is that it used to update by click due to some API service from envato which was discontinued, so if you want to upgrade to 4.5 you have to do it via FTP or via a plugin called update theme through plugin, search the forum and you’d find all the detailed, we tried through FTP and the whole theme configurations got deleted…. make sure you backup with the backup plugin before you do anything
still have this? i know there’s a ton of threads about this, but was also told to open a thread if i’d like to team from kriesi to help with the update, is this still the case?
Hi Elliott, thanks for helping,
I didn’t receive a test email from you, checked all over,
I installed and generated a test email using gmail smtp and my email which did send out an email to the right address,
then i checked the email contact form in site and it worked as well, you’re a star! thanks a lot!
