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  • in reply to: cache not working #1438415

    UPDATE
    Dear Mike
    I tried many times to fix this issue my self and also with the help of other professionals but the outcome was always the same, we could not make enfold work together with SG cache system. So we decided to leave SG and now the website is hosted in other provider with no problems regarding there cache.

    in reply to: cache not working #1429657

    Hello
    The answer from siteground to your last question is that there is no recommended time limit when it comes to the HTTP header cache-control: max-age or cache-control: s-maxage

    Today the gave me after monitoring all this time even more detailed information that you can see in private. Please review carefully and try to give me a solution for your part.

    in reply to: cache not working #1429552

    Hi
    Of course i know what this is I just transferring the message.
    Should i add this code to functions-enfold.php instead of functions.php?

    in reply to: cache not working #1429514

    Siteground thankfully is continuing to monitoring the problem and they gave me this extra information that you see in private. Please check this carefully to clarify before I do any changes

    in reply to: cache not working #1429505

    Please note that the problem stays the same even when I’m deactivating all plugins

    in reply to: cache not working #1429504

    hi
    this is the response of SG

    By default, WordPress is a stateless application, meaning that it should not have session cookies on the landing pages, as each session is carried out as if it was the first time and responses are not dependent upon data from a previous session. This however changes when you have pop-ups on the landing page for example, which needs to track whether the visitor has clicked on any of the options of the pop-up, as is on your website for the notifications pop-up, which loads on the landing page of the website. Though this is an example and should be looked at the plugin configurations on your end as well, as it could be set by any of the extensions that you are utilising on the website.

    Sessions cookies should only be used on login pages, for example when you are accessing your Dashboard, where content correctly should not be shown from cache, but should be loaded Dynamically on the website.

    in reply to: cache not working #1429501

    I must say to you that any other theme works perfectly fine with SG cache. I can’t b sure if GS reports are 100% accurate about the cause i am just transferring information from one to another.

    The only thing that is clear to ne is that this is happening with enfold

    in reply to: cache not working #1429499

    Hello again and thank you for answering
    I did what you said and the problem is not solved. I asked again SG to monitor the site and you can see the answer in private.
    Thank you in advance

    in reply to: cache not working #1429318

    Hello and happy new year
    Following your suggestion I have added the code below

    function varnish_safe_http_headers() {
        header( 'X-UA-Compatible: IE=edge,chrome=1' );
        session_cache_limiter('');
        header("Cache-Control: public, s-maxage=120");
      if( !session_id() )
      {
        session_start();
      }
    }
    add_action( 'send_headers', 'varnish_safe_http_headers' );

    this function actually gave me some result but not the proper one. After applying this function the siteground cache system periodically works but mostly not. This means that randomly the same url sometimes is cached and some times is not. So the cache is still not working properly. I have asked SG to further investigate this issue and after monitoring the gave this information that you see in private.

    • This reply was modified 10 months, 3 weeks ago by John.
    in reply to: cache not working #1428864

    Hi Rikard thank you for answering
    I did try this before and I have repeat this action after your response by disabling CSS File Merging And Compression and Javascript File Merging And Compression, unfortunately with no result.

    in reply to: cache not working #1428857

    Yigit thnk you for answering
    enabling the “Delete Old CSS And JS Files?” option in the Enfold theme option has absolutely no effect on the problem. Please note that the dynamic caching on siteground works together with a speed optimizer plugin made by them. As I said this was working fine for years and suddenly stopped having as a result the site to b slow and consuming huge resources

    regards
    John

    Thank you very much for the help Victoria, the solution you have provided works 😊
    Kind regards

    in reply to: Enfold update fails #1042698

    Thank you very much Mike for your answer and for the offered help I really appreciate this. I have just managed to update theme via ftp and everything looks fine so far. You may close this topic.
    Regards John :-)

    in reply to: Enfold update fails #1042407

    I have tried the solution posted on this thread: https://kriesi.at/support/topic/update-enfold-18/#post-1004413 but unfortunately is not working with me. I will try update manually using ftp or the web hosts file manager but please clarify to me if there is any change to loose any of my sites configuration. I don’t use a child theme. I use wmpl along with enfod theme but I did note have made any changes to the theme files except some code that I use in the quick css field

    in reply to: fallback image not loading #1026011

    I have abandoned the use of the easy slider, as I can not get it out, for the moment I’m using video element that seems to work properly. I’ll let you know if I’m having a problem along the way. thank you very much for your time.

    in reply to: fallback image not loading #1025807

    Thank you Victoria for answering, I have cleared the cache several times but the problem remains the same. You can check the screenshot Links I have provided in my first post when when I opend this topic. Or you can check using your mobile device by clicking the link in private.

    in reply to: fallback image not loading #1024221

    Hello Victoria unfortynatelly its not working, i tried Quick Css and custom.css also

    in reply to: fallback image not loading #1021837

    Thnx for answering. The credentials I have provided are working I have test them on my end. There is no paublic folder lock any more because my site is live now. I had to remove the videos from my main page because as I said there Is a problem with the the fallback image. I have created a temporary page to demonstrate the problem that occurs. please check the link in private.

    Thank you in advance
    Regards

    in reply to: fallback image not loading #1020487

    Can you please be more specific, what exactly you see wrong ?

    in reply to: fallback image not loading #1019050

    Thank you for answering please check in private.

    in reply to: Link is not working on posts and widgets. #1018514

    Thank you very much Mike. it looks nice :-)

    in reply to: Link is not working on posts and widgets. #1018506

    please check the sidebar Custom HTML, i have pasted the code there.
    thank you

    in reply to: Link is not working on posts and widgets. #1018505

    correction to user name

    in reply to: Link is not working on posts and widgets. #1018504

    done

    in reply to: Link is not working on posts and widgets. #1018453

    Thank you Mike, but unfortunately is not working at my end.

    in reply to: Animated countdown Element in widget #1013755

    Victoria it works really nice. Thank you very much :-)

    in reply to: Animated countdown Element in widget #1013231

    If I understood right, I can use set a custom class name and then make modifications through css. basically what I want to do is adjust the letters and number to fit in the borders to be responsive if its possible.

    in reply to: Animated countdown Element in widget #1012915

    Thank you Basilis for answering I’m a newbie so I’m a bit confused. What  custom class name I should use ? Reading Vinay post above (and also the documantation) I thought that I can use a name of my choice before pasting the code in the widget.

    in reply to: Animated countdown Element in widget #1012805

    I do understand that you have a lot of support requests but I would really appreciate if someone can help me solve this.

    in reply to: Animated countdown Element in widget #1012229

    thank you very much for your answers but it’s still not ok. Plase check

    1) I have checked Show element options for developers in Enfold Theme Options Settings
    2) I gave the name ”cnt-esctlv18” in Custom Css Class in the animated countdown element (Add a custom css class for the element here. Make sure to only use allowed characters (latin characters, underscores, dashes and numbers)
    3) I have paste the code in text widget

Viewing 30 posts - 1 through 30 (of 31 total)