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OK! I’ve created a TEST page and will add the information in the Private Content.
Thanks so much,
ErinThanks for your response! I don’t know why the page showed like that. I’m sorry for the confusion. I received a response to this that has worked for me. Thanks for your help!!
Thank you! This worked. I’ll do this to the other fields in the column. I appreciate your help!!
ErinThanks for this! I’d tried the “i” tag and it didn’t work. However the “em” tag did.
Appreciate the help!
Erin
Thank you! I’m surprised I didn’t realize those settings were there. Perfect. You can close this ticket. Thanks again!
Erin
I did update the theme files. I must be having a cache issue. I thought I cleared it but I’m still seeing a critical error message on my desktop but the site is loading on my phone. Looks like your tip saved the day :) Thank you!
Erin
I actually didn’t make any changes to the theme files. My hosting company made a backup of the site and when I went to restore the site from their backup, all these problems happened. I’m hoping replacing the theme files with new ones will fix it.
Thank you!
ErinI can cancel this. Looks like there were WordPress updates happening that conflicted with the theme but all is well now.
ErinHi-
Thing is there were no emails in junk or trash. We just didn’t receive them at all. However we received other submissions. Like I said it was very sporadic. A part of me wonders if it was a user error since the form itself was working. I just went ahead and used a plugin that stores submissions so we have a backup in case someone contacts us saying they submitted an application but never heard back.Thank you so much for your help!
Erin
Thank you! What is so strange is some emails come in while others don’t. There are 2 emails connected to receive the submissions. One is a domain email and the other is a gmail email. I just went ahead and used a third party plugin and so far it’s working well. Thank you for your time and assitance.
Erin
iPhone 11. We can close this out. It’s apparent it’s not an issue with the gallery since you see it fine. Thanks for your help!
Could it be phone settings that are making the gallery display differently? If you’re seeing everything properly displayed on the mobile view, I’m assuming it might be the phone. I don’t know what else could be the issue.
I added the script to the theme’s function.php file but I’m still getting the white space. I purged the cache. Is there anything else I can do?
ErinThank you. I’m not using a lazy load plugin and the settings on the Fullwidth Easy Slider are set to not use lazy loading. Plus it happens sporadically. Sometimes it loads perfectly. Other times it does not. Will adding the code to the bottom of the functions.php file help in this case?
Thanks!
Erin
